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    Update download where?

    Official Netgate® Hardware
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    • R
      revengineer last edited by

      While the website portal.pfsense.org is still up, it seems to be no longer linked on the pfsense.org website. I tried the portal on the netgate website, but my login credentials do not work there. Where will I get pfsense updates for my SG-1000 in the future?

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      • beremonavabi
        beremonavabi last edited by beremonavabi

        According to Jimp, we're supposed to go to:

        https://go.netgate.com/support/login

        login there and submit a request to a link to those hardware optimized files. But, I just now tried logging in on that page and it won't take either my Netgate Portal email/password or my Netgate Store email/password. If I use those combos on the individual pages, I can sign in just fine. But, of course, that doesn't get me a link.

        EDIT: I've also tried my Pfsense Forum email/password on the support login page with no luck. I guess I'll need a 4th Netgate/Pfsense login.

        SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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        • jimp
          jimp Rebel Alliance Developer Netgate last edited by jimp

          Updates come from the update servers, you don't need to login anywhere to get them, just run the update from the SG-1000 directly.

          You only need to download files for a fresh install, there aren't any update images to download.

          When you received the SG-1000 you should have also received a card that told you how to register the device. The account you made then should still work, try https://portal.pfsense.org/members/ -- If it doesn't, then send note to support and they can make sure your account still gets access to those images.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

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          • R
            revengineer last edited by

            Thanks, I will stick with portal.pfsense.org, the image download worked fine. And I understand that this is only needed for recovery. I may have been under the wrong impression that the above site is being discontinued with the gold membership going away.

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