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    Newly bought SG-1000 on 2.3 with no additional packages fails to upgrade.

    Official Netgate® Hardware
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    • B
      burtonmadness last edited by

      Unable to upgrade to 2.4 and also not about to add any packages.
      Web and console fail with dl .so issues with php.

      So the issue is not just after adding additional package, or third party h/w. This is stock SG-1000. Unable to factory reset, and will have to do fresh install via USB-OTG mechanism.

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      • B
        burtonmadness @burtonmadness last edited by

        @burtonmadness
        Where can i download a fresh image to burn back on to the SG-1000, and instructions. Thx

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        • jimp
          jimp Rebel Alliance Developer Netgate last edited by

          The SG-1000 did not support 2.3, do you mean 2.4.3?

          What is the unit doing now? If you attach to the console, is it displaying errors? If so, what are they?

          It may be possible to repair it in-place by completing an upgrade to 2.4.4, but a reinstall may be easier for you. It all depends on the condition it's in now.

          To get access to the OS image, you can login at https://portal.pfsense.org/members/ -- If you can't get logged in there, send a message to support at https://go.netgate.com/support/login

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

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            burtonmadness @jimp last edited by

            @jimp Sorry yes, 2.4.3

            I had a spare unit, which I am not attempting to upgrade as its critical for some ongoing work.
            I will attempt to fix up the other unit today, and report back.

            Do you have a link/instructions on the mechanism to repair the upgrade to 2.4.4?

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            • jimp
              jimp Rebel Alliance Developer Netgate last edited by

              It may be as simple as getting it connected and running pfSense-upgrade from the console shell manually.

              There are more suggestions here: https://www.netgate.com/docs/pfsense/install/upgrade-troubleshooting.html

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

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