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    Crash Report Explained

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      ToXZiN 1
      last edited by

      0_1539301818416_pfSense Issues.zip Hey guys,

      My pfSense box keeps hanging and not passing traffic for about 3 mins at a time randomly. Every once in a while the server will completely shut down. I got the crash logs and system logs from a bunch of crashes and have no idea what I'm looking at. If someone could take a look and explain why I keep dropping connection that would be great. I called my ISP and they verified multiple times that I'm not dropping connection at the ONT, but that they can see the NIC of my server having 1000ms packet loss. I'm including my .zip folder with all the logs I've copied thus far.

      Thanks in advance,
      ToXZiN

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        You have a hardware problem.

        db:0:kdb.enter.default>  bt
        Tracing pid 11 tid 100010 td 0xfffff80005251560
        kdb_enter() at kdb_enter+0x3b/frame 0xfffffe01eee77530
        vpanic() at vpanic+0x1a3/frame 0xfffffe01eee775b0
        panic() at panic+0x43/frame 0xfffffe01eee77610
        mca_intr() at mca_intr+0x6b/frame 0xfffffe01eee77630
        trap() at trap+0xb1/frame 0xfffffe01eee777f0
        calltrap() at calltrap+0x8/frame 0xfffffe01eee777f0
        --- trap 0x1c, rip = 0xffffffff81201a60, rsp = 0xfffffe01eee778c0, rbp = 0xfffffe01eee77900 ---
        
         Panic String: Unrecoverable machine check exception
        
        MCA: Bank 1, Status 0xb600000000100153
        MCA: Global Cap 0x0000000000000107, Status 0x0000000000000004
        MCA: Vendor "AuthenticAMD", ID 0x600f20, APIC ID 18
        MCA: CPU 2 UNCOR PCC ICACHE LG IRD error
        MCA: Address 0x7
        panic: Unrecoverable machine check exception
        

        Those can't come from software, drivers, or anything but the hardware itself. That line appears to be saying that CPU 2 (or core 2) experienced an uncorrectable error in its cache memory.

        Could maybe be power/heat but I'd lean toward it being the CPU itself.

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        • T
          ToXZiN 1
          last edited by

          Ahh, Thanks for the reply. I'll open it up and see what's going on and probably end up swapping the CPU. Thanks again for the input!

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