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    Auto configuration backup shows no backups - us too

    Scheduled Pinned Locked Moved General pfSense Questions
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    • F
      fmccourry
      last edited by

      Re: Auto configuration backup shows no backups

      We are experiencing the same problem since the upgrade to 2.4.4. Is there a fix?

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan
        last edited by

        Hi,

        Fixing what ?
        Show us your settings, so others can advise you about how to correct, or "fix" them.

        The new free, Services => Auto Configuration Backup => Restore works for me. The logs (most recent lines are at the bottom) are actual.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

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        • T
          tim.mcmanus
          last edited by

          Have you renewed your Gold membership?

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @tim.mcmanus
            last edited by

            @tim-mcmanus said in Auto configuration backup shows no backups - us too:

            Have you renewed your Gold membership?

            Why?
            https://www.netgate.com/blog/pfsense-2-4-4-release-now-available.html all former Gold member avantages is free of use now.
            So is the (ex) package AutoBackup : it's build-into pfSense now.
            After a small setup, it works (as long as pfSense has a working WAN connection)

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            T 1 Reply Last reply Reply Quote 1
            • T
              tim.mcmanus @Gertjan
              last edited by

              @gertjan said in Auto configuration backup shows no backups - us too:

              @tim-mcmanus said in Auto configuration backup shows no backups - us too:

              Have you renewed your Gold membership?

              Why?
              https://www.netgate.com/blog/pfsense-2-4-4-release-now-available.html all former Gold member avantages is free of use now.
              So is the (ex) package AutoBackup : it's build-into pfSense now.
              After a small setup, it works (as long as pfSense has a working WAN connection)

              Wasn't aware of that. In the past, the RC was usually an expired Gold membership. Thx for clarifying.

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              • F
                fmccourry
                last edited by

                The thread I referenced is the exact problem that we are experiencing. The New AutoConfig Backup is not working for us on two of our devices. The only difference is that if I plug in the device ID of the one that works into a non-working unit, I cannot pull of the backups from the working device either.

                The config on these two devices is using CARP in a high availability scenario. Is it possible that this is screwing up the backups?

                F 1 Reply Last reply Reply Quote 0
                • F
                  fmccourry @fmccourry
                  last edited by

                  I just noticed that we are also getting this error: A communications error occurred while attempting to call XMLRPC method restore_config_section: @ 2018-11-12 10:26:12

                  F 1 Reply Last reply Reply Quote 0
                  • F
                    fmccourry
                    last edited by

                    Now I notice that the Backup & Restore on the Diagnostics tab seems to be working like the Autoconfig Backup. Was Autoconfig backup merged or replaced with Backup & Restore? I never use Backup and Restore because it was manual, now it seems automated?

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                    • F
                      fmccourry @fmccourry
                      last edited by

                      This post is deleted!
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                      • F
                        fmccourry
                        last edited by

                        Problem has been resolved. Since these units are MultiWan, we found that when the gateway changed, neither unit could resolve DNS internally, preventing them from reaching the ACB Servers. By adding gateways in the System > General Setup > DNS Server Settings and associating different DNS servers with each gateway, we were able to restore the connection and now all is working.

                        1 Reply Last reply Reply Quote 1
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