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    SG-2440 with solid red lights

    Official Netgate® Hardware
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    • F
      Fred2018
      last edited by

      SG-2440 became unresponsive.
      After rebooting both lights are red for a few minutes then unit powers down.
      I cannot connect to it either using the console or the lan.
      Any suggestions what to do with it?

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      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by Derelict

        Please contact netgate support at https://go.netgate.com/

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • F
          Fred2018
          last edited by

          Thank you, Derelict, for your suggestion. Support was able to help me.
          -Fred

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