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    Netgate Hardware - EOS / EOL concerns?

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • R Offline
      restaurantit
      last edited by

      I'm looking to migrate our company from Sonicwall to Netgate running PFsense. I'm trying to sort out if Netgate is similar to a mini-PC running PFSense or if it's more intertwined as a hardware firewall. I'm in a restaurant, so the higher ups don't quite understand how networking works, but we had some UniFi APs EOL recently and they are trying to avoid EOS / EOL costs now that they realize hardware needs to be replaced occasionally.

      Either way, could I suspect Netgate to go through EOS/EOL cycles just like other hardware or is there a longer use period because of being software-based?

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      • S Offline
        SteveITS Rebel Alliance
        last edited by

        I'm not quite sure if I understand your question. If a product gets to End of Sale the software upgrades would still work until something isn't supported...for instance they posted in May 2017 that v2.5 will require AES-NI support and I think I read here recently that may be getting deferred. I suspect the base level of support in general will end up being tied to FreeBSD since that's the base OS.

        That said, at https://www.netgate.com/products/appliances/ the SG-3100 is from fall 2017 and I know all the other "x100" models are newer. So they have just been refreshed. But we're still installing updates on the older models we have in service.

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
        Upvote 👍 helpful posts!

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        • chrismacmahonC Offline
          chrismacmahon
          last edited by

          Hello,
          Our official policy is listed here:
          https://www.netgate.com/support/product-lifecycle.html

          I would encourage you to open a ticket with our sales team fpr any questions you might have, sales@netgate.com(dot)com

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

          Do Not PM For Help!

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