SG-2220 No interfaces found!

jronald

Please help. After upgrading from 2.4.2p1 to 2.4.4p2 I'm getting.

"No interfaces found!
pfSense cannot continue without at least one Network Interface Card."

Both Ethernet interfaces light up Grn/Grn but the switch ports that then are plugged into do not light up. The SG-2220 was working fine when I replaced it a few months ago. Any ideas?

I was initially confused as to which image to install. Do I have the correct BIOS?

SeaBIOS (version SageBIOS-20170918_115908-localhost.localdomain)
iPXE (http://ipxe.org) 00:14.0 C100 PCI2.10 PnP PMM+7FB7D480+7FADD480 C100
iPXE (http://ipxe.org) 00:14.1 C200 PCI2.10 PnP PMM 7FB7D480 7FADD480 C200
iPXE (http://ipxe.org) 00:14.2 C300 PCI2.10 PnP PMM 7FB7D480 7FADD480 C300
iPXE (http://ipxe.org) 00:14.3 C400 PCI2.10 PnP PMM 7FB7D480 7FADD480 C400

Press F12 for boot menu.

__

_ __ / |__ ___ _ __ ___ ___
| '_ | |/ _|/ _ \ ' / __|/ _
| |) | _ \ / | | _ \ /
| ./|| |/_|| ||/_|
|_|

+============Welcome to pfSense===========+ __________________________
| | /
| 1. Boot Multi User [Enter] | | / | 2. Boot [S]ingle User | | / :-| | 3. [Esc]ape to loader prompt | | _________ ___/ /_ | | 4. Reboot | | / ____ / / / |
| | | / / / / / / |
| Options: | | / // / / / |
| 5. [K]ernel: kernel (1 of 2) | | / / / / |
| 6. Configure Boot [O]ptions... | |/ / / / |
| | / // |
| | / |
| | /_____________________/
+=========================================+

/boot/kernel/kernel text=0x17c69d8 data=0xb94960+0x517b18 syms=[0x8+0x198228+0x8+0x198f6d]
/boot/entropy size=0x1000
Booting...
KDB: debugger backends: ddb
KDB: current backend: ddb
Copyright (c) 1992-2018 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
The Regents of the University of California. All rights reserved.
FreeBSD is a registered trademark of The FreeBSD Foundation.
FreeBSD 11.2-RELEASE-p4 #2 a48f4444b47(factory-RELENG_2_4_4): Thu Nov 29 14:45:11 EST 2018
root@buildbot2.nyi.netgate.com:/build/factory-crossbuild-244/obj/amd64/bwlyKhYx/build/factory-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense amd64
FreeBSD clang version 6.0.0 (tags/RELEASE_600/final 326565) (based on LLVM 6.0.0)
VT(vga): resolution 640x480
CPU: Intel(R) Atom(TM) CPU C2338 @ 1.74GHz (1750.04-MHz K8-class CPU)
Origin="GenuineIntel" Id=0x406d8 Family=0x6 Model=0x4d Stepping=8
Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
Features2=0x43d8e3bf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,CX16,xTPR,PDCM,SSE4.1,SSE4.2,MOVBE,POPCNT,TSCDLT,AESNI,RDRAND>
AMD Features=0x28100800<SYSCALL,NX,RDTSCP,LM>
AMD Features2=0x101<LAHF,Prefetch>
Structured Extended Features=0x2282<TSCADJ,SMEP,ERMS,NFPUSG>
VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
TSC: P-state invariant, performance statistics
real memory = 2143150080 (2043 MB)
avail memory = 2018406400 (1924 MB)
Event timer "LAPIC" quality 600
ACPI APIC Table: <CORE COREBOOT>
WARNING: L1 data cache covers less APIC IDs than a core
0 < 1
FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
FreeBSD/SMP: 1 package(s) x 2 core(s)
ioapic0 <Version 2.0> irqs 0-23 on motherboard
SMP: AP CPU #1 Launched!
Timecounter "TSC" frequency 1750042980 Hz quality 1000
ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff80685700, 0) error 1
random: entropy device external interface
ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff806857b0, 0) error 1
ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80685860, 0) error 1
iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff806ac730, 0) error 1
iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff806ac7e0, 0) error 1
iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff806ac890, 0) error 1
wlan: mac acl policy registered
kbd0 at kbdmux0
netmap: loaded module
module_register_init: MOD_LOAD (vesa, 0xffffffff8120f800, 0) error 19
random: registering fast source Intel Secure Key RNG
random: fast provider: "Intel Secure Key RNG"
nexus0
vtvga0: <VT VGA driver> on motherboard
cryptosoft0: <software crypto> on motherboard
padlock0: No ACE support.
acpi0: <CORE COREBOOT> on motherboard
acpi0: Power Button (fixed)
hpet0: <High Precision Event Timer> iomem 0xfed03000-0xfed033ff on acpi0
hpet0: invalid period
device_attach: hpet0 attach returned 6
cpu0: <ACPI CPU> on acpi0
cpu1: <ACPI CPU> on acpi0
hpet0: <High Precision Event Timer> iomem 0xfed03000-0xfed033ff on acpi0
hpet0: invalid period
device_attach: hpet0 attach returned 6
atrtc0: <AT realtime clock> port 0x70-0x77 on acpi0
atrtc0: registered as a time-of-day clock, resolution 1.000000s
Event timer "RTC" frequency 32768 Hz quality 0
attimer0: <AT timer> port 0x40-0x43,0x50-0x53 irq 0 on acpi0
Timecounter "i8254" frequency 1193182 Hz quality 0
Event timer "i8254" frequency 1193182 Hz quality 100
Timecounter "ACPI-safe" frequency 3579545 Hz quality 850
acpi_timer0: <24-bit timer at 3.579545MHz> port 0x408-0x40b on acpi0
pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
pci0: <ACPI PCI bus> on pcib0
pcib1: <ACPI PCI-PCI bridge> mem 0xdfee0000-0xdfefffff irq 16 at device 1.0 on pci0
pci1: <ACPI PCI bus> on pcib1
pcib2: <ACPI PCI-PCI bridge> mem 0xdff00000-0xdff1ffff irq 16 at device 2.0 on pci0
pci2: <ACPI PCI bus> on pcib2
pcib3: <ACPI PCI-PCI bridge> mem 0xdff20000-0xdff3ffff irq 20 at device 3.0 on pci0
pci3: <ACPI PCI bus> on pcib3
pcib4: <ACPI PCI-PCI bridge> mem 0xdff40000-0xdff5ffff irq 23 at device 4.0 on pci0
pci4: <ACPI PCI bus> on pcib4
pci0: <base peripheral, IOMMU> at device 15.0 (no driver attached)
igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1000-0x101f mem 0xdff60000-0xdff7ffff,0xdffe0000-0xdffe3fff irq 18 at device 20.0 on pci0
igb0: Using MSIX interrupts with 3 vectors
igb0: Setup of Shared code failed
device_attach: igb0 attach returned 6
igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1020-0x103f mem 0xdff80000-0xdff9ffff,0xdffe4000-0xdffe7fff irq 19 at device 20.1 on pci0
igb0: Using MSIX interrupts with 3 vectors
igb0: Setup of Shared code failed
device_attach: igb0 attach returned 6
igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1040-0x105f mem 0xdffa0000-0xdffbffff,0xdffe8000-0xdffebfff irq 20 at device 20.2 on pci0
igb0: Using MSIX interrupts with 3 vectors
igb0: Setup of Shared code failed
device_attach: igb0 attach returned 6
igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1060-0x107f mem 0xdffc0000-0xdffdffff,0xdffec000-0xdffeffff irq 21 at device 20.3 on pci0
igb0: Using MSIX interrupts with 3 vectors
igb0: Setup of Shared code failed
device_attach: igb0 attach returned 6
ehci0: <Intel Avoton USB 2.0 controller> mem 0xdfff1400-0xdfff17ff irq 22 at device 22.0 on pci0
usbus0: EHCI version 1.0
usbus0 on ehci0
usbus0: 480Mbps High Speed USB v2.0
ahci0: <Intel Avoton AHCI SATA controller> port 0x10c0-0x10c7,0x10e0-0x10e3,0x10c8-0x10cf,0x10e4-0x10e7,0x1080-0x109f mem 0xdfff0000-0xdfff07ff irq 23 at device 23.0 on pci0
ahci0: AHCI v1.30 with 4 3Gbps ports, Port Multiplier not supported
ahcich0: <AHCI channel> at channel 0 on ahci0
ahcich1: <AHCI channel> at channel 1 on ahci0
ahcich2: <AHCI channel> at channel 2 on ahci0
ahcich3: <AHCI channel> at channel 3 on ahci0
ahci1: <Intel Avoton AHCI SATA controller> port 0x10d0-0x10d7,0x10e8-0x10eb,0x10d8-0x10df,0x10ec-0x10ef,0x10a0-0x10bf mem 0xdfff0800-0xdfff0fff irq 16 at device 24.0 on pci0
ahci1: AHCI v1.30 with 2 6Gbps ports, Port Multiplier not supported
ahcich4: <AHCI channel> at channel 0 on ahci1
ahcich5: <AHCI channel> at channel 1 on ahci1
isab0: <PCI-ISA bridge> at device 31.0 on pci0
isa0: <ISA bus> on isab0
orm0: <ISA Option ROM> at iomem 0xc0000-0xc0fff on isa0
ppc0: cannot reserve I/O port range
uart0: <16550 or compatible> at port 0x3f8 irq 4 on isa0
uart1: <16550 or compatible> at port 0x2f8 irq 3 flags 0x10 on isa0
uart1: console (115200,n,8,1)
est0: <Enhanced SpeedStep Frequency Control> on cpu0
est1: <Enhanced SpeedStep Frequency Control> on cpu1
Timecounters tick every 1.000 msec
ugen0.1: <Intel EHCI root HUB> at usbus0
uhub0: <Intel EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus0
Trying to mount root from ufs:/dev/ufsid/59bf1bde273fec54 [rw]...
Root mount waiting for: usbus0
Root mount waiting for: usbus0
Root mount waiting for: usbus0
Root mount waiting for: usbus0
uhub0: 8 ports with 8 removable, self powered
Root mount waiting for: usbus0
ugen0.2: <vendor 0x8087 product 0x07db> at usbus0
uhub1 on uhub0
uhub1: <vendor 0x8087 product 0x07db, class 9/0, rev 2.00/0.02, addr 2> on usbus0
uhub1: 4 ports with 4 removable, self powered
Root mount waiting for: usbus0
Root mount waiting for: usbus0
ugen0.3: <Generic Ultra Fast Media> at usbus0
umass0 on uhub1
umass0: <Generic Ultra Fast Media, class 0/0, rev 2.00/1.98, addr 3> on usbus0
mountroot: waiting for device /dev/ufsid/59bf1bde273fec54...
da0 at umass-sim0 bus 0 scbus6 target 0 lun 0
da0: <Generic Ultra HS-COMBO 1.98> Removable Direct Access SCSI device
da0: Serial Number 000000225001
da0: 40.000MB/s transfers
da0: 3776MB (7733248 512 byte sectors)
da0: quirks=0x2<NO_6_BYTE>
Configuring crash dumps...
Using /dev/label/swap0 for dump device.
/dev/ufsid/59bf1bde273fec54: FILE SYSTEM CLEAN; SKIPPING CHECKS
/dev/ufsid/59bf1bde273fec54: clean, 667324 free (332 frags, 83374 blocks, 0.0% fragmentation)
Filesystems are clean, continuing...
Mounting filesystems...
random: unblocking device.

__

_ __ / |__ ___ _ __ ___ ___
| '_ | |/ _|/ _ \ ' / __|/ _
| |) | _ \ / | | _ \ /
| ./|| |/_|| ||/_|
|_|

Welcome to pfSense 2.4.4-RELEASE (Patch 1)...

No core dumps found.
...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/ipsec /usr/local/lib/perl5/5.26/mach/CORE
32-bit compatibility ldconfig path:
done.
External config loader 1.0 is now starting... da0s1 da0s1a da0s1b
Launching the init system...Updating CPU Microcode...
CPU: Intel(R) Atom(TM) CPU C2338 @ 1.74GHz (1750.04-MHz K8-class CPU)
Origin="GenuineIntel" Id=0x406d8 Family=0x6 Model=0x4d Stepping=8
Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
Features2=0x43d8e3bf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,CX16,xTPR,PDCM,SSE4.1,SSE4.2,MOVBE,POPCNT,TSCDLT,AESNI,RDRAND>
AMD Features=0x28100800<SYSCALL,NX,RDTSCP,LM>
AMD Features2=0x101<LAHF,Prefetch>
Structured Extended Features=0x2282<TSCADJ,SMEP,ERMS,NFPUSG>
VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
TSC: P-state invariant, performance statistics
Done.
...... done.
Initializing.................. done.
Starting device manager (devd)...done.
Loading configuration......done.
Updating configuration............done.
Warning: Configuration references interfaces that do not exist: igb0 igb1

Network interface mismatch -- Running interface assignment option.

Valid interfaces are:

No interfaces found!

pfSense cannot continue without at least one Network Interface Card.

Halting the system.
shutdown: [pid 4Waiting (max 60 seconds) for system process `vnlru' to stop... done
Waiting (max 60 seconds) for system process `bufdaemon' to stop... done
Waiting (max 60 seconds) for system process `syncer' to stop...
Syncing disks, vnodes remaining... 27 8 4 0 0 done
All buffers synced.
Uptime: 31s
umass0: detached
uhub1: detached

The operating system has halted.
Please press any key to reboot.

chrismacmahon

What image file did you use?

jronald

I have tried the following which installed properly but no interfaces.
pfSense-netgate-memstick-ADI-2.4.4-RELEASE-p1-amd64.img
pfSense-netgate-memstick-ADI-2.4.4-RELEASE-p2-amd64.img

Before knowing better I was trying to install the CE versions and also tried ipxe.usb.

jimp

@jronald said in SG-2220 No interfaces found!:

igb0: Setup of Shared code failed
device_attach: igb0 attach returned 6

That error is a little worrisome. The NICs are detected but the driver is failing to attach. Normally I'd suspect it doesn't have the right nmbclusters value in /boot/loader.conf but with the factory image, it should have that configured OK by default.

jronald

@jimp booted into single user mode loader.conf shows the following, which is similar to my other SG-2220 that I am currently using.

cat /boot/loader.conf

autoboot_delay="3"
kern.ipc.nmbclusters="1000000"
kern.ipc.nmbjumbop="524288"
kern.ipc.nmbjumbo9="524288"
hw.usb.no_pf="1"
boot_serial="YES"
console="comconsole"
comconsole_port="0x2F8"
hint.uart.0.flags="0x00"
hint.uart.1.flags="0x10"
comconsole_speed="115200"

jronald

Is there a way that the interfaces were somehow disabled?

stephenw10

I'm not aware of any way to disable them.

Those errors usually appear when the NIC is unable to detect the PHY. You see it in a normal boot on the SG-2220 because only two of the four NICs in the SoC are connected. Here you are seeing all four behave the same.

Is it possible it saw an electrical surge of some sort?

About the only thing you might try there is to reset the NVRAM but on the 2220 that is not easy as the required jumper is unpopulated.

Steve

jronald

Steve,

Thank you for the info. I would like to try resetting the NVRAM. Do you know the id of the jumper? Is it the only unpopulated jumper? Sorry, I don't have the board with me. We usually just short such using pointy tweezers and then apply power to clear the NVRAM.

chrismacmahon

Can you open a ticket with us, at https://go.netgate.com I'll keep my eye out for it and send that information over.

Please include your Serial number, Netgate DeviceID or Order number when opening the ticket.