Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-2220 No interfaces found!

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    9 Posts 4 Posters 897 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      jronald
      last edited by

      Please help. After upgrading from 2.4.2p1 to 2.4.4p2 I'm getting.

      "No interfaces found!
      pfSense cannot continue without at least one Network Interface Card."

      Both Ethernet interfaces light up Grn/Grn but the switch ports that then are plugged into do not light up. The SG-2220 was working fine when I replaced it a few months ago. Any ideas?

      I was initially confused as to which image to install. Do I have the correct BIOS?

      SeaBIOS (version SageBIOS-20170918_115908-localhost.localdomain)
      iPXE (http://ipxe.org) 00:14.0 C100 PCI2.10 PnP PMM+7FB7D480+7FADD480 C100
      iPXE (http://ipxe.org) 00:14.1 C200 PCI2.10 PnP PMM 7FB7D480 7FADD480 C200
      iPXE (http://ipxe.org) 00:14.2 C300 PCI2.10 PnP PMM 7FB7D480 7FADD480 C300
      iPXE (http://ipxe.org) 00:14.3 C400 PCI2.10 PnP PMM 7FB7D480 7FADD480 C400

      Press F12 for boot menu.

           __
      

      _ __ / |__ ___ _ __ ___ ___
      | '_ | |/ _|/ _ \ ' / __|/ _
      | |
      ) | _ \ / | | _ \ /
      | .
      /|| |
      /_|| ||/_|
      |_|

      +============Welcome to pfSense===========+ __________________________
      | | /
      | 1. Boot Multi User [Enter] | | / | 2. Boot [S]ingle User | | / :-| | 3. [Esc]ape to loader prompt | | _________ ___/ /_ | | 4. Reboot | | / ____ / /
      / |
      | | | / / / / / / |
      | Options: | | / /
      / / / / |
      | 5. [K]ernel: kernel (1 of 2) | | / / / / |
      | 6. Configure Boot [O]ptions... | |/ / / / |
      | | / /
      / |
      | | / |
      | | /
      _____________________/
      +=========================================+

      /boot/kernel/kernel text=0x17c69d8 data=0xb94960+0x517b18 syms=[0x8+0x198228+0x8+0x198f6d]
      /boot/entropy size=0x1000
      Booting...
      KDB: debugger backends: ddb
      KDB: current backend: ddb
      Copyright (c) 1992-2018 The FreeBSD Project.
      Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
      The Regents of the University of California. All rights reserved.
      FreeBSD is a registered trademark of The FreeBSD Foundation.
      FreeBSD 11.2-RELEASE-p4 #2 a48f4444b47(factory-RELENG_2_4_4): Thu Nov 29 14:45:11 EST 2018
      root@buildbot2.nyi.netgate.com:/build/factory-crossbuild-244/obj/amd64/bwlyKhYx/build/factory-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense amd64
      FreeBSD clang version 6.0.0 (tags/RELEASE_600/final 326565) (based on LLVM 6.0.0)
      VT(vga): resolution 640x480
      CPU: Intel(R) Atom(TM) CPU C2338 @ 1.74GHz (1750.04-MHz K8-class CPU)
      Origin="GenuineIntel" Id=0x406d8 Family=0x6 Model=0x4d Stepping=8
      Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
      Features2=0x43d8e3bf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,CX16,xTPR,PDCM,SSE4.1,SSE4.2,MOVBE,POPCNT,TSCDLT,AESNI,RDRAND>
      AMD Features=0x28100800<SYSCALL,NX,RDTSCP,LM>
      AMD Features2=0x101<LAHF,Prefetch>
      Structured Extended Features=0x2282<TSCADJ,SMEP,ERMS,NFPUSG>
      VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
      TSC: P-state invariant, performance statistics
      real memory = 2143150080 (2043 MB)
      avail memory = 2018406400 (1924 MB)
      Event timer "LAPIC" quality 600
      ACPI APIC Table: <CORE COREBOOT>
      WARNING: L1 data cache covers less APIC IDs than a core
      0 < 1
      FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
      FreeBSD/SMP: 1 package(s) x 2 core(s)
      ioapic0 <Version 2.0> irqs 0-23 on motherboard
      SMP: AP CPU #1 Launched!
      Timecounter "TSC" frequency 1750042980 Hz quality 1000
      ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
      ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (ipw_bss_fw, 0xffffffff80685700, 0) error 1
      random: entropy device external interface
      ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
      ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffffffff806857b0, 0) error 1
      ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
      ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffffffff80685860, 0) error 1
      iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
      iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (iwi_bss_fw, 0xffffffff806ac730, 0) error 1
      iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
      iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffffffff806ac7e0, 0) error 1
      iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
      iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
      module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffffffff806ac890, 0) error 1
      wlan: mac acl policy registered
      kbd0 at kbdmux0
      netmap: loaded module
      module_register_init: MOD_LOAD (vesa, 0xffffffff8120f800, 0) error 19
      random: registering fast source Intel Secure Key RNG
      random: fast provider: "Intel Secure Key RNG"
      nexus0
      vtvga0: <VT VGA driver> on motherboard
      cryptosoft0: <software crypto> on motherboard
      padlock0: No ACE support.
      acpi0: <CORE COREBOOT> on motherboard
      acpi0: Power Button (fixed)
      hpet0: <High Precision Event Timer> iomem 0xfed03000-0xfed033ff on acpi0
      hpet0: invalid period
      device_attach: hpet0 attach returned 6
      cpu0: <ACPI CPU> on acpi0
      cpu1: <ACPI CPU> on acpi0
      hpet0: <High Precision Event Timer> iomem 0xfed03000-0xfed033ff on acpi0
      hpet0: invalid period
      device_attach: hpet0 attach returned 6
      atrtc0: <AT realtime clock> port 0x70-0x77 on acpi0
      atrtc0: registered as a time-of-day clock, resolution 1.000000s
      Event timer "RTC" frequency 32768 Hz quality 0
      attimer0: <AT timer> port 0x40-0x43,0x50-0x53 irq 0 on acpi0
      Timecounter "i8254" frequency 1193182 Hz quality 0
      Event timer "i8254" frequency 1193182 Hz quality 100
      Timecounter "ACPI-safe" frequency 3579545 Hz quality 850
      acpi_timer0: <24-bit timer at 3.579545MHz> port 0x408-0x40b on acpi0
      pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
      pci0: <ACPI PCI bus> on pcib0
      pcib1: <ACPI PCI-PCI bridge> mem 0xdfee0000-0xdfefffff irq 16 at device 1.0 on pci0
      pci1: <ACPI PCI bus> on pcib1
      pcib2: <ACPI PCI-PCI bridge> mem 0xdff00000-0xdff1ffff irq 16 at device 2.0 on pci0
      pci2: <ACPI PCI bus> on pcib2
      pcib3: <ACPI PCI-PCI bridge> mem 0xdff20000-0xdff3ffff irq 20 at device 3.0 on pci0
      pci3: <ACPI PCI bus> on pcib3
      pcib4: <ACPI PCI-PCI bridge> mem 0xdff40000-0xdff5ffff irq 23 at device 4.0 on pci0
      pci4: <ACPI PCI bus> on pcib4
      pci0: <base peripheral, IOMMU> at device 15.0 (no driver attached)
      igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1000-0x101f mem 0xdff60000-0xdff7ffff,0xdffe0000-0xdffe3fff irq 18 at device 20.0 on pci0
      igb0: Using MSIX interrupts with 3 vectors
      igb0: Setup of Shared code failed
      device_attach: igb0 attach returned 6
      igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1020-0x103f mem 0xdff80000-0xdff9ffff,0xdffe4000-0xdffe7fff irq 19 at device 20.1 on pci0
      igb0: Using MSIX interrupts with 3 vectors
      igb0: Setup of Shared code failed
      device_attach: igb0 attach returned 6
      igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1040-0x105f mem 0xdffa0000-0xdffbffff,0xdffe8000-0xdffebfff irq 20 at device 20.2 on pci0
      igb0: Using MSIX interrupts with 3 vectors
      igb0: Setup of Shared code failed
      device_attach: igb0 attach returned 6
      igb0: <Intel(R) PRO/1000 Network Connection, Version - 2.5.3-k> port 0x1060-0x107f mem 0xdffc0000-0xdffdffff,0xdffec000-0xdffeffff irq 21 at device 20.3 on pci0
      igb0: Using MSIX interrupts with 3 vectors
      igb0: Setup of Shared code failed
      device_attach: igb0 attach returned 6
      ehci0: <Intel Avoton USB 2.0 controller> mem 0xdfff1400-0xdfff17ff irq 22 at device 22.0 on pci0
      usbus0: EHCI version 1.0
      usbus0 on ehci0
      usbus0: 480Mbps High Speed USB v2.0
      ahci0: <Intel Avoton AHCI SATA controller> port 0x10c0-0x10c7,0x10e0-0x10e3,0x10c8-0x10cf,0x10e4-0x10e7,0x1080-0x109f mem 0xdfff0000-0xdfff07ff irq 23 at device 23.0 on pci0
      ahci0: AHCI v1.30 with 4 3Gbps ports, Port Multiplier not supported
      ahcich0: <AHCI channel> at channel 0 on ahci0
      ahcich1: <AHCI channel> at channel 1 on ahci0
      ahcich2: <AHCI channel> at channel 2 on ahci0
      ahcich3: <AHCI channel> at channel 3 on ahci0
      ahci1: <Intel Avoton AHCI SATA controller> port 0x10d0-0x10d7,0x10e8-0x10eb,0x10d8-0x10df,0x10ec-0x10ef,0x10a0-0x10bf mem 0xdfff0800-0xdfff0fff irq 16 at device 24.0 on pci0
      ahci1: AHCI v1.30 with 2 6Gbps ports, Port Multiplier not supported
      ahcich4: <AHCI channel> at channel 0 on ahci1
      ahcich5: <AHCI channel> at channel 1 on ahci1
      isab0: <PCI-ISA bridge> at device 31.0 on pci0
      isa0: <ISA bus> on isab0
      orm0: <ISA Option ROM> at iomem 0xc0000-0xc0fff on isa0
      ppc0: cannot reserve I/O port range
      uart0: <16550 or compatible> at port 0x3f8 irq 4 on isa0
      uart1: <16550 or compatible> at port 0x2f8 irq 3 flags 0x10 on isa0
      uart1: console (115200,n,8,1)
      est0: <Enhanced SpeedStep Frequency Control> on cpu0
      est1: <Enhanced SpeedStep Frequency Control> on cpu1
      Timecounters tick every 1.000 msec
      ugen0.1: <Intel EHCI root HUB> at usbus0
      uhub0: <Intel EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus0
      Trying to mount root from ufs:/dev/ufsid/59bf1bde273fec54 [rw]...
      Root mount waiting for: usbus0
      Root mount waiting for: usbus0
      Root mount waiting for: usbus0
      Root mount waiting for: usbus0
      uhub0: 8 ports with 8 removable, self powered
      Root mount waiting for: usbus0
      ugen0.2: <vendor 0x8087 product 0x07db> at usbus0
      uhub1 on uhub0
      uhub1: <vendor 0x8087 product 0x07db, class 9/0, rev 2.00/0.02, addr 2> on usbus0
      uhub1: 4 ports with 4 removable, self powered
      Root mount waiting for: usbus0
      Root mount waiting for: usbus0
      ugen0.3: <Generic Ultra Fast Media> at usbus0
      umass0 on uhub1
      umass0: <Generic Ultra Fast Media, class 0/0, rev 2.00/1.98, addr 3> on usbus0
      mountroot: waiting for device /dev/ufsid/59bf1bde273fec54...
      da0 at umass-sim0 bus 0 scbus6 target 0 lun 0
      da0: <Generic Ultra HS-COMBO 1.98> Removable Direct Access SCSI device
      da0: Serial Number 000000225001
      da0: 40.000MB/s transfers
      da0: 3776MB (7733248 512 byte sectors)
      da0: quirks=0x2<NO_6_BYTE>
      Configuring crash dumps...
      Using /dev/label/swap0 for dump device.
      /dev/ufsid/59bf1bde273fec54: FILE SYSTEM CLEAN; SKIPPING CHECKS
      /dev/ufsid/59bf1bde273fec54: clean, 667324 free (332 frags, 83374 blocks, 0.0% fragmentation)
      Filesystems are clean, continuing...
      Mounting filesystems...
      random: unblocking device.

          __
      

      _ __ / |__ ___ _ __ ___ ___
      | '_ | |/ _|/ _ \ ' / __|/ _
      | |
      ) | _ \ / | | _ \ /
      | .
      /|| |
      /_|| ||/_|
      |_|

      Welcome to pfSense 2.4.4-RELEASE (Patch 1)...

      No core dumps found.
      ...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/ipsec /usr/local/lib/perl5/5.26/mach/CORE
      32-bit compatibility ldconfig path:
      done.
      External config loader 1.0 is now starting... da0s1 da0s1a da0s1b
      Launching the init system...Updating CPU Microcode...
      CPU: Intel(R) Atom(TM) CPU C2338 @ 1.74GHz (1750.04-MHz K8-class CPU)
      Origin="GenuineIntel" Id=0x406d8 Family=0x6 Model=0x4d Stepping=8
      Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
      Features2=0x43d8e3bf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,CX16,xTPR,PDCM,SSE4.1,SSE4.2,MOVBE,POPCNT,TSCDLT,AESNI,RDRAND>
      AMD Features=0x28100800<SYSCALL,NX,RDTSCP,LM>
      AMD Features2=0x101<LAHF,Prefetch>
      Structured Extended Features=0x2282<TSCADJ,SMEP,ERMS,NFPUSG>
      VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID
      TSC: P-state invariant, performance statistics
      Done.
      ...... done.
      Initializing.................. done.
      Starting device manager (devd)...done.
      Loading configuration......done.
      Updating configuration............done.
      Warning: Configuration references interfaces that do not exist: igb0 igb1

      Network interface mismatch -- Running interface assignment option.

      Valid interfaces are:

      No interfaces found!

      pfSense cannot continue without at least one Network Interface Card.

      Halting the system.
      shutdown: [pid 4Waiting (max 60 seconds) for system process `vnlru' to stop... done
      Waiting (max 60 seconds) for system process `bufdaemon' to stop... done
      Waiting (max 60 seconds) for system process `syncer' to stop...
      Syncing disks, vnodes remaining... 27 8 4 0 0 done
      All buffers synced.
      Uptime: 31s
      umass0: detached
      uhub1: detached

      The operating system has halted.
      Please press any key to reboot.

      1 Reply Last reply Reply Quote 0
      • chrismacmahonC
        chrismacmahon
        last edited by

        What image file did you use?

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

        1 Reply Last reply Reply Quote 0
        • J
          jronald
          last edited by jronald

          I have tried the following which installed properly but no interfaces.
          pfSense-netgate-memstick-ADI-2.4.4-RELEASE-p1-amd64.img
          pfSense-netgate-memstick-ADI-2.4.4-RELEASE-p2-amd64.img

          Before knowing better I was trying to install the CE versions and also tried ipxe.usb.

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            @jronald said in SG-2220 No interfaces found!:

            igb0: Setup of Shared code failed
            device_attach: igb0 attach returned 6

            That error is a little worrisome. The NICs are detected but the driver is failing to attach. Normally I'd suspect it doesn't have the right nmbclusters value in /boot/loader.conf but with the factory image, it should have that configured OK by default.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

            J 1 Reply Last reply Reply Quote 0
            • J
              jronald @jimp
              last edited by jronald

              @jimp booted into single user mode loader.conf shows the following, which is similar to my other SG-2220 that I am currently using.

              cat /boot/loader.conf

              autoboot_delay="3"
              kern.ipc.nmbclusters="1000000"
              kern.ipc.nmbjumbop="524288"
              kern.ipc.nmbjumbo9="524288"
              hw.usb.no_pf="1"
              boot_serial="YES"
              console="comconsole"
              comconsole_port="0x2F8"
              hint.uart.0.flags="0x00"
              hint.uart.1.flags="0x10"
              comconsole_speed="115200"

              1 Reply Last reply Reply Quote 0
              • J
                jronald
                last edited by

                Is there a way that the interfaces were somehow disabled?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  I'm not aware of any way to disable them.

                  Those errors usually appear when the NIC is unable to detect the PHY. You see it in a normal boot on the SG-2220 because only two of the four NICs in the SoC are connected. Here you are seeing all four behave the same.

                  Is it possible it saw an electrical surge of some sort?

                  About the only thing you might try there is to reset the NVRAM but on the 2220 that is not easy as the required jumper is unpopulated.

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • J
                    jronald
                    last edited by jronald

                    Steve,

                    Thank you for the info. I would like to try resetting the NVRAM. Do you know the id of the jumper? Is it the only unpopulated jumper? Sorry, I don't have the board with me. We usually just short such using pointy tweezers and then apply power to clear the NVRAM.

                    1 Reply Last reply Reply Quote 0
                    • chrismacmahonC
                      chrismacmahon
                      last edited by

                      Can you open a ticket with us, at https://go.netgate.com I'll keep my eye out for it and send that information over.

                      Please include your Serial number, Netgate DeviceID or Order number when opening the ticket.

                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                      Do Not PM For Help!

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post
                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.