My SG1100 is bricked
I received my SG1100 a few days ago and set about getting it going. Connecting a LAN to it gave me the web interface and the usual introductory curtsies etc. This done I tried to load a XML backup file from a working AMD64 pfsense installation to load the PPPoE user and passwords for the WAN and some add-ons. This was a bad move because it immediately bricked and won't talk to me or establish a WAN connection. it flashes its diamond LED continuously.
Is there a way to reset back to the delivered condition and thus be given a chance of a more cautious start. I understand that the reset trick simply reboots it but does not get you back to the factory default state; it has not done me any good.
You should get a console connection like described here https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html
That should get you a menu; and do a config roll back, or reset to factory defaults.
When I say it's bricked I mean it wont reply to web interface or console. It has gone AWAL. It won't talk to me. End of.
Thats what I want ideas for.
Was the serial console working before that?
Do you see the virtual com port when you connect to it?
I would re-install at this point; please open a ticket at https://go.netgate.com provide your serial number and Netgate Device ID; we will get you sorted out.
The only thing the console connection ever said to me was "OK"
No sign of pfsense shell or bsd shell. That was before I tried the LAN port when I got entry to the web interface. I guess I pushed too hard. Now that's gone.
It sits there with one blue LED steady and the other ( black diamond) LED flashing permanently. It never establish a connection to the WAN with PPPoE.