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    SG-1100 Unstable/Unable to restore to defaults

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • P
      penicheiro
      last edited by

      So this this has been rock solid for months now, and all the sudden one by one each device connected lost connection to internet. Using VPN I was able to get in a try to reboot it, after reboot, VPN access never restored. Now directly connected to SG1100 console port. I see a TON of Warnings concerning PHP startup unable to.... I am trying to restore the factory defaults, I have a good backup, but it does not take choice 4 (RESET TO FACTORY DEFAULTS). I can however get to SHELL (8). Just need assistance in getting this reset please. Thanks in advance.

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      • P
        penicheiro @penicheiro
        last edited by

        Is there a way to reset to defaults via SHELL?

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        • chrismacmahonC
          chrismacmahon
          last edited by

          From the shell, the menu option of reset should resolve any issues, if that is not the case please open a ticket, to get firmware access.

          You can get an image file from https://go.netgate.com

          The reset button is a hardware reboot button.

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

          Do Not PM For Help!

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          • P
            penicheiro @chrismacmahon
            last edited by

            @chrismacmahon thanks. Thankfully I had a good recent backup. Reinstalled pfsense via image provided by Netgate, restored backup back in business. Thank you

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