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    Package manager and support not working

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • T
      tomasz1919
      last edited by

      Hello,
      I am trying to install pfsense 2.4.4-3 on my new Odroid H2
      All went smooth and I was even able to do transparent bridge following the post
      https://community.adamnet.works/hc/en-us/articles/115002725594-Running-on-a-Transparent-pfSense-Bridge
      However I got an issue with the pckage manager and support information
      As you can see below from the links on the main dashboard there is 'Retrieving support information' continuously and nothing more is happening and also under package manager i am getting the message 'Unable to retrieve package information'
      Any idea what i have done wrong?
      Thank you for help

      link text
      link text

      1 Reply Last reply Reply Quote 0
      • KOMK
        KOM
        last edited by KOM

        Is DNS working? This will happen if it can't resolve the Netgate repo. Notice it also can't retrieve the Support info.

        1 Reply Last reply Reply Quote 0
        • T
          tomasz1919
          last edited by

          Hi and thank you for reply.
          I believe so DNS is working, please see the link with the screenshoot.

          I have tried to set static and dynamic ip for WAN. I have no more ideas what could went wrong. I did it few times new installation and was trying to connect from 2 different countries. As I mentioned when I did bridge connection following article I am able to have access on internet on LAN but still not able to install any packages.

          I am not able to run update on CLI, I am getting error with missing files and directories.
          I have also tried different distribution with the same results.

          https://zapodaj.net/04d32b8fece37.png.html

          Thank you for help

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          • KOMK
            KOM
            last edited by

            If you go to Diagnostics - DNS Lookup, can pfSense resolve files01.netgate.com?

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            • T
              tomasz1919
              last edited by

              It took mi some time of trying many things but reason was very simple , I had wrong system time with date 2018.
              Thank you all for help

              K 1 Reply Last reply Reply Quote 1
              • K
                kenj05 @tomasz1919
                last edited by

                @tomasz1919 Hi, I have the same issue regarding package manager. Where did you find the system time? Maybe, this can resolve my package manager issues. Thanks

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                • RicoR
                  Rico LAYER 8 Rebel Alliance
                  last edited by

                  https://docs.netgate.com/pfsense/en/latest/book/config/time-synchronization.html

                  -Rico

                  1 Reply Last reply Reply Quote 2
                  • T
                    tomasz1919
                    last edited by

                    As in Rico above link, Bios and system time check this first please

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