SG-4860 won't boot
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I have an SG-4860 that I've had for several years. It crapped out today. When I unplug it and plug it back in I get solid red status lights and after a few minutes it shuts back down. I'm not sure how to use the console access as it is just a mini-USB port. Where do I start trying to figure out what is wrong with it? If it is something relatively simple that I can replace , great. If not I'll just order a new one as this one is several years old.
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Please open a ticket at https://go.netgate.com/
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I don't know how to log in there. I tried my old pfsense support password but it didn't work. I don't know what TNSR is. I used the password reset link, but it never sent me the email to reset my password.
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Different login. There is a sign up button at the bottom right.
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Found it. That is a very poorly designed web page. They should put the signup button right under the login.
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They don't want people just signing up willy nilly for support accounts ;) heheeh