Auto Config Backup unavailable?

bhjitsense

When I try to load the ACB page, it takes a while, then tells me there are no backups available. I've used this feature recently with no problem. When I look at /tmp/backupdebug.txt, It shows a timeout error. The website listed (https://acb.netgate.com) also gives a 504 when I try to http/s to it.

bmeeks

I believe there was an issue either yesterday (Friday) or the day before (Thursday) with the backend system responsible for the auto config backups. It was fixed shortly after being reported, but perhaps the issue has resurfaced. User @stephenw10 looked into the problem for the original posters. I will see if I can locate that thread and post a link back here.

Update: here is that thread. Don't know if it will help you or not: https://forum.netgate.com/topic/145964/bug-auto-backup-jobs-not-available-in-restore-menu.

4o4rh

thought I was going mad....working for one day, and not working again. also previous test backups are gone...

stephenw10

I don't see anything internally but I'm digging. Seems to check out fine now though from here.

Steve

4o4rh

@stephenw10 yeh, it is back. but interestingly. an older manual backup is there, but not the newer test ones i made.
Log is almost full from a non-titled back followed by freshclam

Sat, 24 Aug 2019 09:48:32 +0200 		
Sat, 24 Aug 2019 09:48:36 +0200 	admin@192.168.x.x (Local Database): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf

Is there anything we can do to suppress backing up those changes (i guess it is triggered by clamv virus definition updates or so) ?

stephenw10

Hmm, well in 2.5 you should be able to append NoReMoTeBaCkUp to that somewhere to prevent it. See: https://redmine.pfsense.org/issues/9693

In current you might be able to add one of the four key words to the cron job perhaps. I have not tested...yet.

Steve

stephenw10

Hmm, interesting. One thing I'm seeing here is that this change is made and then reversed at every freshclam run creating 3 times the number of entries:

-		<squidremote>
-		</squidremote>
+		<squidremote></squidremote>

bhjitsense

It's down again...

4o4rh

yep...all 99 junk freshclam backups and one manual backup have disappeared

stephenw10

Hmm, seeing it down here too. Investigating....

stephenw10

Ok looking good now. We are still investigating the root cause there.

Steve

4o4rh

@stephenw10 said in Auto Config Backup unavailable?:

Hmm, well in 2.5 you should be able to append NoReMoTeBaCkUp to that somewhere to prevent it. See: https://redmine.pfsense.org/issues/9693

In current you might be able to add one of the four key words to the cron job perhaps. I have not tested...yet.

Steve

Steve, it would be really worthwhile in my opinion for an install-able sysyem patch to be produced for 2.4.4.

The auto backup is effectively useless.
Any manual backup is pushed out and the 100 spots are taken up by freshclaim over the space of 1-2 days.
I might add, that my squid antivirus config is set to 12hrs, which begs the question why is freshclam constantly triggering a backup

I would also suggest, that manual backups should not be pushed out by auto backups. If someone makes a manual backup, it is usually for a specific reason. i.e. in my case, it is because i have a working state and want to install/change a feature. I don't want the config to disappear from all the changes that occur as a result of me experimenting.

cheers
Steve

KOM

@gwaitsi While I agree with everything you said, you really should be maintaining your own manual backups and not trust the cloud to never rain on you. Having a cloud save is nice, but nothing is better than having a local backup.