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    Auto Config Backup unavailable?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      bhjitsense
      last edited by

      When I try to load the ACB page, it takes a while, then tells me there are no backups available. I've used this feature recently with no problem. When I look at /tmp/backupdebug.txt, It shows a timeout error. The website listed (https://acb.netgate.com) also gives a 504 when I try to http/s to it.

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      • bmeeksB
        bmeeks
        last edited by bmeeks

        I believe there was an issue either yesterday (Friday) or the day before (Thursday) with the backend system responsible for the auto config backups. It was fixed shortly after being reported, but perhaps the issue has resurfaced. User @stephenw10 looked into the problem for the original posters. I will see if I can locate that thread and post a link back here.

        Update: here is that thread. Don't know if it will help you or not: https://forum.netgate.com/topic/145964/bug-auto-backup-jobs-not-available-in-restore-menu.

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        • 4
          4o4rh
          last edited by 4o4rh

          thought I was going mad....working for one day, and not working again. also previous test backups are gone...

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            I don't see anything internally but I'm digging. Seems to check out fine now though from here.

            Steve

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            • 4
              4o4rh @stephenw10
              last edited by

              @stephenw10 yeh, it is back. but interestingly. an older manual backup is there, but not the newer test ones i made.
              Log is almost full from a non-titled back followed by freshclam

              Sat, 24 Aug 2019 09:48:32 +0200 		
              Sat, 24 Aug 2019 09:48:36 +0200 	admin@192.168.x.x (Local Database): Updated cron job for /usr/local/bin/freshclam --config-file=/usr/local/etc/freshclam.conf
              

              Is there anything we can do to suppress backing up those changes (i guess it is triggered by clamv virus definition updates or so) ?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, well in 2.5 you should be able to append NoReMoTeBaCkUp to that somewhere to prevent it. See: https://redmine.pfsense.org/issues/9693

                In current you might be able to add one of the four key words to the cron job perhaps. I have not tested...yet.

                Steve

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, interesting. One thing I'm seeing here is that this change is made and then reversed at every freshclam run creating 3 times the number of entries:

                  -		<squidremote>
                  -		</squidremote>
                  +		<squidremote></squidremote>
                  
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                  • B
                    bhjitsense
                    last edited by

                    It's down again...

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                    • 4
                      4o4rh
                      last edited by

                      yep...all 99 junk freshclam backups and one manual backup have disappeared

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, seeing it down here too. Investigating....

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok looking good now. We are still investigating the root cause there.

                          Steve

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                          • 4
                            4o4rh @stephenw10
                            last edited by 4o4rh

                            @stephenw10 said in Auto Config Backup unavailable?:

                            Hmm, well in 2.5 you should be able to append NoReMoTeBaCkUp to that somewhere to prevent it. See: https://redmine.pfsense.org/issues/9693

                            In current you might be able to add one of the four key words to the cron job perhaps. I have not tested...yet.

                            Steve

                            Steve, it would be really worthwhile in my opinion for an install-able sysyem patch to be produced for 2.4.4.

                            The auto backup is effectively useless.
                            Any manual backup is pushed out and the 100 spots are taken up by freshclaim over the space of 1-2 days.
                            I might add, that my squid antivirus config is set to 12hrs, which begs the question why is freshclam constantly triggering a backup

                            I would also suggest, that manual backups should not be pushed out by auto backups. If someone makes a manual backup, it is usually for a specific reason. i.e. in my case, it is because i have a working state and want to install/change a feature. I don't want the config to disappear from all the changes that occur as a result of me experimenting.

                            cheers
                            Steve

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                            • KOMK
                              KOM
                              last edited by

                              @gwaitsi While I agree with everything you said, you really should be maintaining your own manual backups and not trust the cloud to never rain on you. Having a cloud save is nice, but nothing is better than having a local backup.

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