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    XG-7100 Not Starting up

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • D
      dmyze
      last edited by

      I have a XG-7100 that I've been using for a year or so. I was moving a computer around in my server closet and bumped into the power cable. I just seemed to unplug it a bit. I plugged it back in, and it powered up, but it doesn't seem to be doing anything else.

      The Power light turns green, but the status light never turns on. All the ports that are plugged in light up and it seems like it should be working, but it is not giving out IP addresses. I manually configured my IP address and tired to connect to it's web admin site, but It would not respond.

      Not sure what to do.

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      • dennis_sD
        dennis_s
        last edited by

        Are you able to connect via the console?

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        • kiokomanK
          kiokoman LAYER 8
          last edited by

          you probably have a corrupted filesystem, connect to the console

          https://docs.netgate.com/pfsense/en/latest/hardware/troubleshooting-disk-check-errors-fsck.html

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          • D
            dmyze
            last edited by

            Thanks guys I'll try it out, was in a bit of freak out mode for a bit, but I found my previous firewall and it was still configured so I got my network back up. I'll try connecting to the console now. At first I was like but there is no console port! but then I noticed that already had a cable plugged into it.

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            • D
              dmyze
              last edited by

              Yeah it seems to be stuck in some kind of a boot loop. I was able to press escape to get into the boot menu. it says boot: now. not sure what it wants me to enter.

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              • kiokomanK
                kiokoman LAYER 8
                last edited by

                you don't see the menu where you can boot in sigle user mode?

                ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                Please do not use chat/PM to ask for help
                we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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                • D
                  dmyze
                  last edited by

                  I saw that at one point. I'll try and restart it again and see of I can catch it there

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                  • D
                    dmyze
                    last edited by

                    Yeah I stopped the boot process at the wrong spot the first time, the second time I stopped it at the right spot and was able to log into the box.

                    I did the following:

                    fsck -y /

                    ** /dev/gptid/83e91e45-63a8-11e8-8a54-0008a20ea7dd

                    USE JOURNAL? yes

                    ** SU+J Recovering /dev/gptid/83e91e45-63a8-11e8-8a54-0008a20ea7dd
                    ** Reading 33554432 byte journal from inode 4.

                    RECOVER? yes

                    ** Building recovery table.
                    ** Resolving unreferenced inode list.
                    ** Processing journal entries.

                    WRITE CHANGES? yes

                    ** 35 journal records in 2048 bytes for 54.69% utilization
                    ** Freed 0 inodes (0 dirs) 4 blocks, and 2 frags.

                    ***** FILE SYSTEM MARKED CLEAN *****

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                    • D
                      dmyze
                      last edited by

                      oh I missed the part of the doc that said to keep using that command until it stopped correcting problems, so I ran it a few more times, looks like it is booting now. Woot!

                      Will have to plug it all back in to verify but I think it's back.

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                      • D
                        dmyze
                        last edited by

                        Humm. I have it plugged all back in and it seems to be working. I can access it's we admin page but it's gateway status is "pending" and I don't have internet on any of my devices plugged into it.

                        I have a cable modem and when I look at my WAN interface it shows my public IP address.

                        Pinging and DNS lookup don't hit any outside domains or ip addresses.

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                        • D
                          dmyze
                          last edited by dmyze

                          Ok I messed up some DNS settings. All better now.

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