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Traffic Totals not displaying graphics

Scheduled Pinned Locked Moved General pfSense Questions
vnstattraffic totals
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  • J Offline
    jkugler
    last edited by Sep 25, 2019, 10:43 PM

    I had Traffic Totals working for quite a while. router/status_traffic_totals.php would display the traffic for the past few months.

    Now, when I got to that page, I just get "Loading Graph" under the "Interactive Graph" section.

    running vnstat at the command line, as root, seem to return statistic that are correct, but there is no graph generated. What's the best way to start troubleshooting this?

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    • A Offline
      ahking19
      last edited by Sep 26, 2019, 8:24 PM

      Are you logging in as admin or another user? I saw this same thing a while back and it was related to the user manager access bug
      https://forum.netgate.com/topic/143621/user-manager-access/5

      If you login as admin you should see the graphs.

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      • J Offline
        jkugler
        last edited by Sep 26, 2019, 8:37 PM

        Thanks for the tip. I was able to view when logged in as admin. But, my user, which could view the graphs before, is also in the admin group.

        However, when logged in as that user, the "User Manager" takes me to a password change page just for my user, and not a user management page, so it seems something else is going wrong.

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        • A Offline
          ahking19
          last edited by Sep 26, 2019, 8:40 PM

          Yes, you need to install the system patch in the link I included. Then your user should be able to view the graphs again.

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          • J Offline
            jkugler
            last edited by Sep 26, 2019, 9:12 PM

            Thanks! Patch applied. I can see the user manager now, but graphs still won't load for the Traffic Totals. I'll have to see if there is an open bug for that.

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            • S Offline
              stephenw10 Netgate Administrator
              last edited by Sep 29, 2019, 7:50 PM

              You might need to open a bug against the package if that update touched it. The patch corrects it for everything we have seen in base but maybe not for packages.

              Steve

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