[Solved] Ooma not working
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OOma, theyre kinda like vonage
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Ok..
I thought OOma was just the device.. Im a Voipo guy so know them best..
Let me see if I can find some server info..
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From system/logs/dhcp : the last 3 lines. Firewall logs have nothing about ooma 10.15.15.2
Jan 13 17:42:05 dhcpd reuse_lease: lease age 1514 (secs) under 25% threshold, reply with unaltered, existing lease for 10.15.15.2
Jan 13 17:42:05 dhcpd DHCPREQUEST for 10.15.15.2 from 00:18:61:2e:8e:7f (myx_0018612E8E7E) via igb1
Jan 13 17:42:05 dhcpd DHCPACK on 10.15.15.2 to 00:18:61:2e:8e:7f (myx_0018612E8E7E) via igb1I did turn on Nat
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Did you have to make rules for Voipo ?
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Yep
Inbound rules with the phone as the destination.
Server SIP and RTP ports. No port forwards only firewall rules. I do it with all my customers.
Otherwise SIP traffic can sometimes look like unsolicited traffic and get blocked.
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ok, where do i dind those ??
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Looks like the device connects via a VPN..
https://support.ooma.com/home/problems-connecting-to-setup-ooma-com/
Follow this and see. You have to plug into their port.
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Setup static port on your OOma device address.
Instead of port 5060 in this article do it for port 1194
https://docs.netgate.com/pfsense/en/latest/nat/configuring-nat-for-voip-phones.html#disable-source-port-rewriting
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OpenVPN shouldn't care about the source port. If they have broken OpenVPN that's an achievement!
However it won't connect at if it's not pulling a DHCP lease. The logs you showed seem to indicate it did pull an IP assuming your have confirmed 00:18:61:2e:8e:7f is the Ooma device?
Does it show a current lease in Status > DHCP Leases?Check the states it has opened. Go to Diagnostics > States and filter using it's IP address, 10.15.15.2 if it has not changed.
Show us what states are open for that if any.Steve
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@stephenw10 said in Ooma not working:
OpenVPN shouldn't care about the source port. If they have broken OpenVPN that's an achievement!
Im trying to remember but I believe this would not be the first time someone did..
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Ha, well I could certainly believe that! But OpenVPN is what you choose when your device has to be able to plug into any router and connect out as Oooma does. If they broke the server end so it required a static port that would be some spectacular foot-shooting.
It would also limit them to just one device per public IP which seems like a bad decision.Steve
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@stephenw10 said in Ooma not working:
It would also limit them to just one device per public IP which seems like a bad decision.
Many VOIP providers skirt this by sequentially numbering the ports. My phone uses 5060, 5062 and 5064 for my three lines right here.
My guess is that if someone wanted more than one OOma device at their house then support would do something similar with their VPNs. I wonder how many do though. Or how many lines that OOma device can do?? two or possibly three depending.
There is a saying that a Ford engineer will step over 20 hookers to screw a mechanic.. Sometimes I believe the same about software and system engineers and IT personnel..
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still working on all this and nothing.
made a few rules but no clue if theyre right.think i'm giving up for the night
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on ooma, i can forward a port, but its 5060 to port 80 om device
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ok, Ooma ip isn't showing in diag/states/Wan or in its own Lan. But, roku and fireTv's show up in both logs, So WTF ?? The device shows its got an internet connect, but no vpn or tunnel. And i changed it to static ip on device. But old or new ip, neither shows up in logs i already said and checked.
Think i'm gonna call it a night now.
Thx for the help so far.
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Hmm, well if it's getting an IP but not opening any states then it's either just not trying to connect or being blocked.
Check Status > System Logs > Firewall for any blocked traffic from the Ooma IP.
Ultimately running a packet capture in Diag > Packet Capture on the interface it's connected to and filtered by it's IP.
That will show you what it's doing, if anything.Steve
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Jan 14 11:28:38 LAN 10.15.15.02:45652 208.83.246.199:443 TCP:S Jan 14 11:28:36 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:32 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:29 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:26 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:22 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:21 LAN 10.15.15.02:45652 208.83.246.199:443 TCP:S Jan 14 11:28:19 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:16 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:14 LAN 10.15.15.02:45652 208.83.246.199:443 TCP:S Jan 14 11:28:12 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:10 LAN 10.15.15.02:45652 208.83.246.199:443 TCP:S Jan 14 11:28:09 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDP Jan 14 11:28:08 LAN 10.15.15.2:45652 208.83.246.199:443 TCP:S Jan 14 11:28:07 LAN 10.15.15.2:45652 208.83.246.199:443 TCP:S Jan 14 11:28:06 WAN [fe80::1daf:bef0:18ce:e5be]:56059 [ff02::c]:1900 UDPThats from Sys log/firewall/dynamic
Do i make a specific rule just for this somewhere ?
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i think i'm goin back to the beginning. 1 lan, everything on the same subnet, i'm gettin confused.
Gimme a few hours please.
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Unclear if those are blocks but if they are and 10.15.15.2 is the Ooma device then it looks like it's connecting on LAN (should it be?) and is being blocked for outbound TCP.
