Navigation

    Netgate Discussion Forum
    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    Netgate SG-1100 dead on arrival

    Official Netgate® Hardware
    2
    2
    122
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B
      brownoxford last edited by

      I just received an SG-1100 and followed the initial install instructions, but when I power it on the led above the green circle blinks and nothing else happens. I've left it to complete initial boot up for over 30 minutes.

      I've tried connecting to the serial console with both putty on windows and screen on osx, and it is blank in both cases. I've tried with both 115200 and 9600, and confirmed all cables are fully seated, etc.

      Is this a known issue? What does the blinking light mean, all documentation I have found indicates that this led should be solid, not blinking.

      1 Reply Last reply Reply Quote 1
      • kiokoman
        kiokoman LAYER 8 last edited by

        open a ticket at https://go.netgate.com and ask for support
        they usually respond hastily and they can help you out directly

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Products

        • Platform Overview
        • TNSR
        • pfSense
        • Appliances

        Services

        • Training
        • Professional Services

        Support

        • Subscription Plans
        • Contact Support
        • Product Lifecycle
        • Documentation

        News

        • Media Coverage
        • Press
        • Events

        Resources

        • Blog
        • FAQ
        • Find a Partner
        • Resource Library
        • Security Information

        Company

        • About Us
        • Careers
        • Partners
        • Contact Us
        • Legal
        Our Mission

        We provide leading-edge network security at a fair price - regardless of organizational size or network sophistication. We believe that an open-source security model offers disruptive pricing along with the agility required to quickly address emerging threats.

        Subscribe to our Newsletter

        Product information, software announcements, and special offers. See our newsletter archive to sign up for future newsletters and to read past announcements.

        © 2021 Rubicon Communications, LLC | Privacy Policy