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    Netgate SG-1100 dead on arrival

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • B
      brownoxford
      last edited by

      I just received an SG-1100 and followed the initial install instructions, but when I power it on the led above the green circle blinks and nothing else happens. I've left it to complete initial boot up for over 30 minutes.

      I've tried connecting to the serial console with both putty on windows and screen on osx, and it is blank in both cases. I've tried with both 115200 and 9600, and confirmed all cables are fully seated, etc.

      Is this a known issue? What does the blinking light mean, all documentation I have found indicates that this led should be solid, not blinking.

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      • kiokomanK
        kiokoman LAYER 8
        last edited by

        open a ticket at https://go.netgate.com and ask for support
        they usually respond hastily and they can help you out directly

        ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
        Please do not use chat/PM to ask for help
        we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
        Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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