Support user blocked

[roro86]

Hi,

I would like to receive the firmware for my Sg-1100 as the firmware got corrupted. I followed the instructions to open a support ticket, but it says my user is blocked.

Any suggestions to get the firmware?

Regards,
Robbert

[stephenw10]

I have unblocked that. Please try to open a ticket again if you still need the firmware.

Steve