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    Pings but nothing more

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M Offline
      Moonbiter
      last edited by

      Hi everyone.

      I have an SG-1100 Netgate running the latest version of pfSense. Only had it a few months and has been an awesome little device. Last night my internet suddenly died. After troubleshooting i've found it's the Netgate. Can ping the device but that's it. It would not dish out DNS or DHCP. Moved back over to my wireless router and no issues. Still can't get into the pfSense box, but not sure how to troubleshoot further.

      Any ideas?

      Thanks,
      Moon

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      • S Offline
        serbus
        last edited by serbus

        Hello!

        Investigate using the console:

        https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html

        https://docs.netgate.com/pfsense/en/latest/book/config/console-menu-basics.html

        John

        Lex parsimoniae

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        • M Offline
          Moonbiter
          last edited by

          Thanks for the reply. I tried the console, but i can't get the shell up.
          If i type
          "sudo screen -U COM4 115200"
          i get back
          "-sh: sudo: not found"

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          • S Offline
            serbus
            last edited by

            Hello!

            You might need to adjust the console directions for linux clients based on your distro and the packages it has installed. Using a windows client might be easier if you have one available, or post what linux client flavor you are using.

            John

            Lex parsimoniae

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            • M Offline
              Moonbiter
              last edited by

              I'm running Windows and using Putty to connect. When i connect it's nothing but black. Typing the command produces the error. I tried slowing down the speed as a test, but that gives me giberish when i type. As far as the pfSense device itself, it's a standard SG-1100 with only a couple of packages installed.

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              • M Offline
                Moonbiter
                last edited by

                Just noticed the Black Diamond LED is blinking fast indicating "Boot in Progress". I think i'm going to have to wipe and reload. =(

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                • S Offline
                  serbus
                  last edited by

                  Hello!

                  After you connect with the windows client, are you seeing any sort of prompt?
                  Connecting via the console would normally bring you to the menu seen in the docs.
                  You might try restarting the device while the console is connected and check the output.

                  John

                  Lex parsimoniae

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                  • M Offline
                    Moonbiter
                    last edited by

                    Bingo! I reset it while connected and started getting console output of the boot sequence. It was getting stuck on "Starting DNS Resolver". Quick google lead me to a Reddit post below.

                    Basically delete this "/var/unbound/pfb_dnsbl.conf", recreate the file, and restart.

                    Back in business!

                    You help was very much appreciated John!

                    Thanks,
                    Moon

                    https://www.reddit.com/r/PFSENSE/comments/89gt37/stuck_on_starting_dns_resolver_on_reboot/

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