SG-1100 Randomly Reboots



  • I have a 2018 SG-1100 that randomly reboots. Here is status:

    System Netgate SG-1100
    Serial: NTG1846000457
    Netgate Device ID: cfb56b2e164b1fab60b2
    Netgate Crypto ID: 0123ce5d2f69727bee
    BIOS Vendor: U-Boot
    Version: 2017.03-armada-17.10.2-g6a6581a-dirty
    Release Date: Thu Nov 1 2018
    Version 2.4.4-RELEASE-p2 (arm64)
    built on Wed Dec 12 14:40:29 EST 2018

    I have captured the System Log from the most recent event:

    Oct 8 19:41:48 login login on ttyu0 as root
    Oct 8 19:41:53 kernel pid 71069 (pkg-static), uid 0: exited on signal 11 (core dumped)
    Oct 8 20:54:10 syslogd kernel boot file is /kernel
    Oct 8 20:54:10 kernel Copyright (c) 1992-2018 The FreeBSD Project.
    Oct 8 20:54:10 kernel Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
    Oct 8 20:54:10 kernel The Regents of the University of California. All rights reserved.
    Oct 8 20:54:10 kernel FreeBSD is a registered trademark of The FreeBSD Foundation.
    Oct 8 20:54:10 kernel FreeBSD 11.2-RELEASE-p6 #15 ed5153fb2b9(factory-RELENG_2_4_4): Wed Dec 12 14:53:40 EST 2018
    Oct 8 20:54:10 kernel root@buildbot2.nyi.netgate.com:/build/factory-crossbuild-244/obj/aarch64/upm8hD25/arm64.aarch64/build/factory-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense arm64
    Oct 8 20:54:10 kernel FreeBSD clang version 6.0.0 (tags/RELEASE_600/final 326565) (based on LLVM 6.0.0)
    Oct 8 20:54:10 kernel VT: init without driver.
    Oct 8 20:54:10 kernel Starting CPU 1 (1)
    Oct 8 20:54:10 kernel FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs
    Oct 8 20:54:10 kernel random: entropy device external interface
    Oct 8 20:54:10 kernel ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
    Oct 8 20:54:10 kernel ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
    Oct 8 20:54:10 kernel module_register_init: MOD_LOAD (ipw_bss_fw, 0xffff00000016bec0, 0) error 1
    Oct 8 20:54:10 kernel ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
    Oct 8 20:54:10 kernel ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
    Oct 8 20:54:10 kernel module_register_init: MOD_LOAD (ipw_ibss_fw, 0xffff00000016bf6c, 0) error 1
    Oct 8 20:54:10 kernel ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
    Oct 8 20:54:10 kernel ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
    Oct 8 20:54:10 kernel module_register_init: MOD_LOAD (ipw_monitor_fw, 0xffff00000016c018, 0) error 1
    Oct 8 20:54:10 kernel iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
    Oct 8 20:54:10 kernel iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
    Oct 8 20:54:10 kernel module_register_init: MOD_LOAD (iwi_bss_fw, 0xffff00000016c0c4, 0) error 1
    Oct 8 20:54:10 kernel iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
    Oct 8 20:54:10 kernel iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
    Oct 8 20:54:10 kernel module_register_init: MOD_LOAD (iwi_ibss_fw, 0xffff00000016c170, 0) error 1
    Oct 8 20:54:10 kernel iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
    Oct 8 20:54:10 kernel iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
    Oct 8 20:54:10 kernel module_register_init: MOD_LOAD (iwi_monitor_fw, 0xffff00000016c21c, 0) error 1
    Oct 8 20:54:10 kernel wlan: mac acl policy registered
    Oct 8 20:54:10 kernel kbd0 at kbdmux0
    Oct 8 20:54:10 kernel ofwbus0: <Open Firmware Device Tree>
    Oct 8 20:54:10 kernel simplebus0: <Flattened device tree simple bus> on ofwbus0
    Oct 8 20:54:10 kernel simplebus1: <Flattened device tree simple bus> on simplebus0
    Oct 8 20:54:10 kernel psci0: <ARM Power State Co-ordination Interface Driver> on ofwbus0
    Oct 8 20:54:10 kernel gic0: <ARM Generic Interrupt Controller v3.0> mem 0x1d00000-0x1d0ffff,0x1d40000-0x1d7ffff,0x1d80000-0x1d81fff,0x1d90000-0x1d91fff,0x1da0000-0x1dbffff irq 27 on simplebus1
    Oct 8 20:54:10 kernel generic_timer0: <ARMv8 Generic Timer> irq 0,1,2,3 on ofwbus0
    Oct 8 20:54:10 kernel Timecounter "ARM MPCore Timecounter" frequency 12500000 Hz quality 1000
    Oct 8 20:54:10 kernel Event timer "ARM MPCore Eventtimer" frequency 12500000 Hz quality 1000
    Oct 8 20:54:10 kernel cpulist0: <Open Firmware CPU Group> on ofwbus0
    Oct 8 20:54:10 kernel cpu0: <Open Firmware CPU> on cpulist0
    Oct 8 20:54:10 kernel cpu1: <Open Firmware CPU> on cpulist0
    Oct 8 20:54:10 kernel pmu0: <Performance Monitoring Unit> irq 4 on ofwbus0
    Oct 8 20:54:10 kernel spi0: <Armada 37x0 SPI controller> mem 0x10600-0x10fff irq 6 on simplebus1
    Oct 8 20:54:10 kernel iichb0: <Marvell Armada 37x0 IIC controller> mem 0x11000-0x11023 irq 7 on simplebus1
    Oct 8 20:54:10 kernel iicbus0: <OFW I2C bus> on iichb0
    Oct 8 20:54:10 kernel iic0: <I2C generic I/O> on iicbus0
    Oct 8 20:54:10 kernel uart0: <Marvell Armada 3700 UART> mem 0x12000-0x121ff irq 9,10,11 on simplebus1
    Oct 8 20:54:10 kernel uart0: console (115200,n,8,1)
    Oct 8 20:54:10 kernel pinctl0: <Armada 37x0 North Bridge pinctl Controller> mem 0x13800-0x138ff,0x13c00-0x13c1f on simplebus1
    Oct 8 20:54:10 kernel gpio0: <Armada 37x0 GPIO Controller> on pinctl0
    Oct 8 20:54:10 kernel gpiobus0: <OFW GPIO bus> on gpio0
    Oct 8 20:54:10 kernel gpioc0: <GPIO controller> on gpio0
    Oct 8 20:54:10 kernel pinctl1: <Armada 37x0 South Bridge pinctl Controller> mem 0x18800-0x188ff,0x18c00-0x18c1f on simplebus1
    Oct 8 20:54:10 kernel gpio1: <Armada 37x0 GPIO Controller> on pinctl1
    Oct 8 20:54:10 kernel gpiobus1: <OFW GPIO bus> on gpio1
    Oct 8 20:54:10 kernel gpioc1: <GPIO controller> on gpio1
    Oct 8 20:54:10 kernel mvneta0: <NETA controller> mem 0x30000-0x33fff irq 14 on simplebus1
    Oct 8 20:54:10 kernel mvneta0: version is 10
    Oct 8 20:54:10 kernel mvneta0: Ethernet address: f0:ad:4e:08:6d:a4
    Oct 8 20:54:10 kernel mdio0: <MDIO> on mvneta0
    Oct 8 20:54:10 kernel e6000sw0: <Marvell 88E6341> on mdio0
    Oct 8 20:54:10 kernel e6000sw0: multi-chip addressing mode (0x1)
    Oct 8 20:54:10 kernel miibus0: <MII bus> on e6000sw0
    Oct 8 20:54:10 kernel e1000phy0: <Marvell 88E1000 Gigabit PHY> PHY 17 on miibus0
    Oct 8 20:54:10 kernel e1000phy0: none, 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, auto
    Oct 8 20:54:10 kernel miibus1: <MII bus> on e6000sw0
    Oct 8 20:54:10 kernel e1000phy1: <Marvell 88E1000 Gigabit PHY> PHY 18 on miibus1
    Oct 8 20:54:10 kernel e1000phy1: none, 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, auto
    Oct 8 20:54:10 kernel miibus2: <MII bus> on e6000sw0
    Oct 8 20:54:10 kernel e1000phy2: <Marvell 88E1000 Gigabit PHY> PHY 19 on miibus2
    Oct 8 20:54:10 kernel e1000phy2: none, 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, auto
    Oct 8 20:54:10 kernel e6000sw0: switch is ready.
    Oct 8 20:54:10 kernel etherswitch0: <Switch controller> on e6000sw0
    Oct 8 20:54:10 kernel xhci0: <Marvell Integrated USB 3.0 controller> mem 0x58000-0x5bfff irq 16 on simplebus1
    Oct 8 20:54:10 kernel xhci0: 32 bytes context size, 32-bit DMA
    Oct 8 20:54:10 kernel usbus0 on xhci0
    Oct 8 20:54:10 kernel ehci0: <Marvell Integrated USB 2.0 controller> mem 0x5e000-0x5ffff irq 17 on simplebus1
    Oct 8 20:54:10 kernel usbus1: EHCI version 1.0
    Oct 8 20:54:10 kernel usbus1 on ehci0
    Oct 8 20:54:10 kernel sdhci_xenon0: <Armada Xenon SDHCI controller> mem 0xd0000-0xd02ff,0x1e808-0x1e80b irq 24 on simplebus1
    Oct 8 20:54:10 kernel mmc0: <MMC/SD bus> on sdhci_xenon0
    Oct 8 20:54:10 kernel sdhci_xenon1: <Armada Xenon SDHCI controller> mem 0xd8000-0xd82ff,0x17808-0x1780b irq 25 on simplebus1
    Oct 8 20:54:10 kernel mmc1: <MMC/SD bus> on sdhci_xenon1
    Oct 8 20:54:10 kernel ahci0: <AHCI SATA controller> mem 0xe0000-0xe1fff irq 26 on simplebus1
    Oct 8 20:54:10 kernel ahci0: AHCI v1.30 with 1 6Gbps ports, Port Multiplier supported with FBS
    Oct 8 20:54:10 kernel ahcich0: <AHCI channel> at channel 0 on ahci0
    Oct 8 20:54:10 kernel gpioled0: <GPIO LEDs> on ofwbus0
    Oct 8 20:54:10 kernel cryptosoft0: <software crypto>
    Oct 8 20:54:10 kernel Timecounters tick every 1.000 msec
    Oct 8 20:54:10 kernel mvneta0: link state changed to UP
    Oct 8 20:54:10 kernel e6000sw0port1: link state changed to DOWN
    Oct 8 20:54:10 kernel e6000sw0port2: link state changed to DOWN
    Oct 8 20:54:10 kernel e6000sw0port3: link state changed to DOWN
    Oct 8 20:54:10 kernel usbus0: 5.0Gbps Super Speed USB v3.0
    Oct 8 20:54:10 kernel usbus1: 480Mbps High Speed USB v2.0
    Oct 8 20:54:10 kernel spibus0: <OFW SPI bus> on spi0
    Oct 8 20:54:10 kernel mx25l0: <M25Pxx Flash Family> at cs 0 mode 0 on spibus0
    Oct 8 20:54:10 kernel mx25l0: device type mx25u3235f, size 4096K in 64 sectors of 64K, erase size 4K
    Oct 8 20:54:10 kernel ugen1.1: <Marvell EHCI root HUB> at usbus1
    Oct 8 20:54:10 kernel uhub0: <Marvell EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus1
    Oct 8 20:54:10 kernel ugen0.1: <Marvell XHCI root HUB> at usbus0
    Oct 8 20:54:10 kernel uhub1: <Marvell XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
    Oct 8 20:54:10 kernel mmc0: No compatible cards found on bus
    Oct 8 20:54:10 kernel mmcsd0: 8GB <MMCHC SEM08G 3.10 SN B1CB2880 MFG 04/2017 by 69 0x0000> at mmc1 50.0MHz/8bit/65535-block
    Oct 8 20:54:10 kernel mmcsd0boot0: 2MB partion 1 at mmcsd0
    Oct 8 20:54:10 kernel mmcsd0boot1: 2MB partion 2 at mmcsd0
    Oct 8 20:54:10 kernel mmcsd0rpmb: 2MB partion 3 at mmcsd0
    Oct 8 20:54:10 kernel uhub1: 2 ports with 2 removable, self powered
    Oct 8 20:54:10 kernel uhub0: 1 port with 1 removable, self powered
    Oct 8 20:54:10 kernel e6000sw0port3: link state changed to UP
    Oct 8 20:54:10 kernel e6000sw0port2: link state changed to UP
    Oct 8 20:54:10 kernel Release APs
    Oct 8 20:54:10 kernel CPU 0: ARM Cortex-A53 r0p4 affinity: 0
    Oct 8 20:54:10 kernel Instruction Set Attributes 0 = <AES+PMULL,SHA1,SHA2,CRC32>
    Oct 8 20:54:10 kernel Instruction Set Attributes 1 = <0>
    Oct 8 20:54:10 kernel Processor Features 0 = <GIC,AdvSIMD,Float,EL3 32,EL2 32,EL1 32,EL0 32>
    Oct 8 20:54:10 kernel Processor Features 1 = <0>
    Oct 8 20:54:10 kernel Memory Model Features 0 = <4k Granule,64k Granule,MixedEndian,S/NS Mem,16bit ASID,1TB PA>
    Oct 8 20:54:10 kernel Memory Model Features 1 = <>
    Oct 8 20:54:10 kernel Debug Features 0 = <2 CTX Breakpoints,4 Watchpoints,6 Breakpoints,PMUv3,Debug v8>
    Oct 8 20:54:10 kernel Debug Features 1 = <0>
    Oct 8 20:54:10 kernel Auxiliary Features 0 = <0>
    Oct 8 20:54:10 kernel Auxiliary Features 1 = <0>
    Oct 8 20:54:10 kernel CPU 1: ARM Cortex-A53 r0p4 affinity: 1
    Oct 8 20:54:10 kernel Trying to mount root from ufs:/dev/diskid/DISK-B1CB2880s3 [rw,noatime]...
    Oct 8 20:54:10 kernel WARNING: / was not properly dismounted
    Oct 8 20:54:10 kernel Warning: no time-of-day clock registered, system time will not be set accurately
    Oct 8 20:54:10 kernel random: unblocking device.
    Oct 8 20:54:10 check_reload_status Linkup starting e6000sw0port2
    Oct 8 20:54:10 kernel e6000sw0port2: link state changed to DOWN
    Oct 8 20:54:10 kernel e6000sw0port3: link state changed to DOWN
    Oct 8 20:54:10 check_reload_status Linkup starting e6000sw0port3
    Oct 8 20:54:10 kernel vlan0: changing name to 'mvneta0.4090'
    Oct 8 20:54:14 check_reload_status Linkup starting e6000sw0port2
    Oct 8 20:54:14 kernel e6000sw0port2: link state changed to UP
    Oct 8 20:54:15 kernel e6000sw0port3: link state changed to UP
    Oct 8 20:54:15 check_reload_status Linkup starting e6000sw0port3
    Oct 8 20:54:15 check_reload_status rc.newwanip starting mvneta0.4090
    Oct 8 20:54:15 php-cgi rc.bootup: calling interface_dhcpv6_configure.
    Oct 8 20:54:15 php-cgi rc.bootup: Accept router advertisements on interface mvneta0.4090
    Oct 8 20:54:15 php-cgi rc.bootup: Starting rtsold process
    Oct 8 20:54:16 php-fpm 366 /rc.newwanip: rc.newwanip: Info: starting on mvneta0.4090.
    Oct 8 20:54:16 php-fpm 366 /rc.newwanip: rc.newwanip: on (IP address: 69.5.116.27) (interface: WAN[wan]) (real interface: mvneta0.4090).
    Oct 8 20:54:17 rtsold 17782 <rtsock_input_ifannounce> interface vlan1 removed
    Oct 8 20:54:17 kernel vlan1: changing name to 'mvneta0.4091'
    Oct 8 20:54:17 rtsold 17782 <rtsock_input_ifannounce> interface vlan2 removed
    Oct 8 20:54:17 kernel vlan2: changing name to 'mvneta0.4092'
    Oct 8 20:54:19 check_reload_status rc.newwanip starting mvneta0.4090
    Oct 8 20:54:19 php-cgi rc.bootup: calling interface_dhcpv6_configure.
    Oct 8 20:54:19 php-cgi rc.bootup: Accept router advertisements on interface mvneta0.4090
    Oct 8 20:54:19 php-cgi rc.bootup: Starting rtsold process
    Oct 8 20:54:20 php-fpm 366 /rc.newwanip: rc.newwanip: Info: starting on mvneta0.4090.
    Oct 8 20:54:20 php-fpm 366 /rc.newwanip: rc.newwanip: on (IP address: 69.5.116.27) (interface: WAN[wan]) (real interface: mvneta0.4090).
    Oct 8 20:54:21 kernel done.
    Oct 8 20:54:21 php-cgi rc.bootup: Resyncing OpenVPN instances.
    Oct 8 20:54:21 kernel done.
    Oct 8 20:54:21 kernel done.
    Oct 8 20:54:21 kernel pflog0: promiscuous mode enabled
    Oct 8 20:54:22 kernel ....
    Oct 8 20:54:23 kernel .done.
    Oct 8 20:54:23 kernel done.
    Oct 8 20:54:24 php-cgi rc.bootup: Gateway, none 'available' for inet6, use the first one configured. 'WAN_DHCP6'
    Oct 8 20:54:24 kernel done.
    Oct 8 20:54:25 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:26 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:27 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:28 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:29 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:30 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:31 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:32 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:33 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:34 php-cgi rc.bootup: Unbound start waiting on dhcp6c.
    Oct 8 20:54:35 php-cgi rc.bootup: sync unbound done.
    Oct 8 20:54:35 kernel done.
    Oct 8 20:54:36 kernel done.
    Oct 8 20:54:37 kernel done.
    Oct 8 20:54:37 kernel done.
    Oct 8 20:54:37 php-cgi rc.bootup: NTPD is starting up.
    Oct 8 20:54:37 kernel done.
    Oct 8 20:54:38 kernel done.
    Oct 8 20:54:38 check_reload_status Updating all dyndns
    Oct 8 20:54:39 kernel .
    Oct 8 20:54:39 kernel .
    Oct 8 20:54:39 kernel .
    Oct 8 20:54:39 kernel .
    Oct 8 20:54:41 kernel .
    Oct 8 20:54:41 kernel done.

    I put it on a new UPS, but it still happens. Sometimes days go by, other times it happens several times a day.

    Is there other information that might be useful to solve this?

    Thanks,

    John B.


  • LAYER 8 Rebel Alliance

    Open a ticket with the Netgate support: https://go.netgate.com/

    -Rico


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