Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    OPT1 Interface Up, Gateway Down

    Scheduled Pinned Locked Moved Routing and Multi WAN
    5 Posts 2 Posters 492 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      ryoung81
      last edited by

      I just got our new fiber installed. They provided us with a Juniper switch for us to ethernet to. I've hooked up to our NG3100 as OPT1. WAN is my existing cable modem with DHCP.

      In PFSense I've setup OPT1 with the static ip and gateway they provided me. I can see the OPT1 Interface shows as UP in Status -> Interfaces

      However, in Status -> Gateways, the gateway for OPT1 shows as down.

      The fiber has been activated, as I can get out if I hook up a test machine and set a static IP in the range I've been assigned. But I can't use the PFSense PING tool to resolve.

      Can anyone point me in the right direction?

      V 1 Reply Last reply Reply Quote 0
      • V
        viragomann @ryoung81
        last edited by

        @ryoung81 said in OPT1 Interface Up, Gateway Down:

        But I can't use the PFSense PING tool to resolve.

        Presumably, you also cannot use any other, cause the gateway doesn't response on pings.
        If that is the case, enter an alternative IP address which you get responses from in System > Routing > Gateway > Edit your GW.

        1 Reply Last reply Reply Quote 0
        • R
          ryoung81
          last edited by

          If I set the monitoring address of one of the static IPs then the gateway will show as UP.

          But I can't use 8.8.8.8, 1.1.1.1, etc - and if I try to ping outside it will fail except against the assigned static IPs.

          So how do I test if it's functioning properly if I can't get it to ping outside?

          1 Reply Last reply Reply Quote 0
          • V
            viragomann
            last edited by

            So the upstream connection isn't working or something is configured wrong.
            If the interface IP, mask and gateway are set correctly you should be able to ping out.

            If it works from a test machine it must work on pfSense as well.

            1 Reply Last reply Reply Quote 0
            • R
              ryoung81
              last edited by

              problem was on the provider side. I called back again and they were able to see the issue. Everything is functioning like we expect now.

              1 Reply Last reply Reply Quote 0
              • First post
                Last post
              Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.