Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Netgate 3100 loses Internet connection

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    2 Posts 2 Posters 426 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      robato
      last edited by

      I have a Netgate sg-3100 which I bought two years ago, I'm starting having problem that it's losing Internetconnection. When I search the problem with windows it tells me to restart the modem and it does solve the problem. This has happened two times the last week and it's getting annoying, does anyone know what could cause this problem?

      stephenw10S 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator @robato
        last edited by

        How exactly are you losing upstream connectivity?

        I assume you can still connect to the pfSense webgui when this happens?

        Can the firewall itself still connect? Can you ping and external host from Diag > Ping? For example: google.com or 8.8.8.8?

        Does the WAN gateway still show as UP?

        Steve

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.