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Intel Ethernet Controller I225-LM Support?

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  • B
    bk150
    last edited by bk150 Aug 5, 2021, 5:30 AM Aug 5, 2021, 5:00 AM

    Wow I'm glad i found this post. I have 2 of the QNAP I225-LM cards installed with pfsense 2.5.2 and the DNS resolver wasn't working on a fresh install. I was absolutely tearing my hair out trying to figure out why it wasn't working (blaming my AT&T fiber gateway that I'm forced to use...).

    ipv6 also wasn't working using DHCPv6 prefix delegation. The WAN interface I225-LM could get an address but none of the clients on my LAN interface I225-LM network could.

    Using two integrated I-211 and I-219 gigabit controllers on the motherboard yields no such issues. Let me know if there is anything specific that anyone wants me to test while I still have the 2 troublesome I225-LM cards.

    Edit: I reinstalled 2.5.2 and disabled hardware offloading and now everything is working great.

    S S 2 Replies Last reply Aug 5, 2021, 7:49 AM Reply Quote 0
    • S
      Setarcos @bk150
      last edited by Aug 5, 2021, 7:49 AM

      I am not sure if it matters, but both @bk150 and @slk2k are using CE 2.5.2 and I am using Plus 21.05. @jerseymike what were you running when you did your test with the single port QNAP I225-LM cards?

      J 1 Reply Last reply Aug 5, 2021, 11:17 AM Reply Quote 0
      • J
        jerseymike @Setarcos
        last edited by Aug 5, 2021, 11:17 AM

        @setarcos I'm running CE 2.5.2

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator @bk150
          last edited by Aug 5, 2021, 11:52 AM

          @bk150 said in Intel Ethernet Controller I225-LM Support?:

          I reinstalled 2.5.2 and disabled hardware offloading and now everything is working great.

          Hardware Checksum Offloading? Using the GUI checkbox?

          B 1 Reply Last reply Aug 5, 2021, 1:38 PM Reply Quote 0
          • B
            bk150 @stephenw10
            last edited by bk150 Aug 5, 2021, 2:35 PM Aug 5, 2021, 1:38 PM

            @stephenw10 Correct. I did a fresh install of 2.5.2 and DNS resolution was not working. I then (slowly) navigated to the GUI in System > Advanced > Networking and disabled hardware checksum offloading.

            It prompted me to reboot and after the reboot, DNS was working as expected and the GUI was no longer slow.

            Edit: IPv6 is also working completely as expected.

            1 Reply Last reply Reply Quote 1
            • S
              silvercharge
              last edited by silvercharge Aug 5, 2021, 11:48 PM Aug 5, 2021, 10:56 PM

              I have the single port version of the QNAP Intel i225-LM running on bare metal 2.5.2 CE. Reading this thread, it seems that Intel i225-LM is supported. Any known reason or thoughts why the igc drivers are not loaded and interface is not recognized on my install? Model of card is QXG-2G1T-I225.

              Thank you.

              none2@pci0:4:0:0:       class=0x020000 card=0xc0011baa chip=0x15f28086 rev=0x03 hdr=0x00
                  vendor     = 'Intel Corporation'
                  device     = 'Intel(R) Ethernet Controller I225-LM'
                  class      = network
                  subclass   = ethernet
              
              
              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Aug 6, 2021, 12:51 AM

                Looks identical to the one shown here: https://forum.netgate.com/post/993924
                Check the boot log for errors when the driver tries to attach.

                Steve

                S 1 Reply Last reply Aug 6, 2021, 2:07 AM Reply Quote 0
                • S
                  silvercharge @stephenw10
                  last edited by silvercharge Aug 6, 2021, 2:16 AM Aug 6, 2021, 2:07 AM

                  @stephenw10 Found something pretty interesting...

                  May be a red herring. I do have an onboard intel NIC that was loading fine as em0. I have since disabled it. Error persists whether the onboard nic is enabled or disabled in the bios.

                  igc0: <Intel(R) PRO/1000 PCI-Express Network Driver> mem 0xe1b00000-0xe1bfffff,0xe1c00000-0xe1c03fff irq 16 at device 0.0 on pci3
                  igc0: Setup of Shared code failed, error -2
                  igc0: IFDI_ATTACH_PRE failed 6
                  device_attach: igc0 attach returned 6
                  
                  S 1 Reply Last reply Aug 6, 2021, 3:28 AM Reply Quote 0
                  • S
                    silvercharge @silvercharge
                    last edited by Aug 6, 2021, 3:28 AM

                    @silvercharge There seems to be some type incompatibility between a quad port Broadcom card and the I225-LM installed. When the Broadcom's link state is down, then the igc0 driver can load successfully.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by Aug 6, 2021, 11:36 AM

                      Hmm, curious. So it works with the Broadcom NIC still installed but simply not linked?

                      But, yes, that's some low level failure preventing the driver attaching.

                      Steve

                      S 1 Reply Last reply Aug 6, 2021, 12:19 PM Reply Quote 0
                      • S
                        silvercharge @stephenw10
                        last edited by silvercharge Aug 6, 2021, 12:20 PM Aug 6, 2021, 12:19 PM

                        @stephenw10 Agree. Although I have all offloading is disabled in 2.5.2 CEA, a quick search show similar complaints over the years (e.g. intel & broadcom incompatibly).

                        S 1 Reply Last reply Aug 10, 2021, 6:22 PM Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Aug 6, 2021, 12:45 PM

                          Yeah, no amount of offload disabling is doing to help if the driver doesn't attach. 😉

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Aug 6, 2021, 12:48 PM

                            Anyone able to test this in a 2.6 snapshot?

                            It looks like 2.5.2 missed this fix for UDP checksum offloading.
                            That is in 2.6.

                            Steve

                            B 1 Reply Last reply Aug 6, 2021, 2:44 PM Reply Quote 1
                            • B
                              bk150 @stephenw10
                              last edited by bk150 Aug 6, 2021, 3:14 PM Aug 6, 2021, 2:44 PM

                              @stephenw10 I'll throw the 2.6 snapshot on a flash drive and test it right now.

                              Edit: It looks like everything works with the I225-LM NICs on the 2020806 build. Upon fresh installation, DNS and IPv6 were working without making any changes. I navigated to System > Advanced > Networking and verified that the disable hardware checksum offloading option was not checked.

                              I'm about to head out of town soon so let me know if you want anything specific checked. Otherwise I can dig further early next week.

                              S 1 Reply Last reply Aug 6, 2021, 8:41 PM Reply Quote 1
                              • S
                                slk2k @bk150
                                last edited by Aug 6, 2021, 8:41 PM

                                @bk150

                                Did you have anything in the HW things disabled (Checksum, TSO, LRO)??

                                Thanks!

                                B 1 Reply Last reply Aug 9, 2021, 3:26 PM Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Aug 6, 2021, 9:48 PM

                                  TSO and LRO should be disabled by default anyway.

                                  @bk150 said in Intel Ethernet Controller I225-LM Support?:

                                  verified that the disable hardware checksum offloading option was not checked.

                                  So that's all the offloading option at their defaults should work in 2.6.

                                  Steve

                                  S 1 Reply Last reply Aug 6, 2021, 10:01 PM Reply Quote 0
                                  • S
                                    slk2k @stephenw10
                                    last edited by Aug 6, 2021, 10:01 PM

                                    @stephenw10

                                    I was curious of his testing. I ran for years with everything enabled using my 2 port Broadcom LOM on my Dell r220. Never a problem. I understand it's against what is recommended, but the Broadcom drivers for my NICs were mature and handled everything correctly without issue.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      bk150 @slk2k
                                      last edited by Aug 9, 2021, 3:26 PM

                                      @slk2k I left everything at the default.

                                      S 1 Reply Last reply Aug 9, 2021, 11:36 PM Reply Quote 0
                                      • S
                                        slk2k @bk150
                                        last edited by Aug 9, 2021, 11:36 PM

                                        @bk150

                                        Awesome - thanks!!

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          silvercharge @silvercharge
                                          last edited by Aug 10, 2021, 6:22 PM

                                          @silvercharge FWIW, in my scenario, I had to ensure that only i225 NICs were installed in a system. If any other NICs, (intel, broadcom, etc.) were installed then the i225 driver would fail to load over 90% of the time. I tested on two distinct systems.

                                          1 Reply Last reply Reply Quote 0
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