pfSense on Hyper-V WAN IP Issue

Bob.Dig

Seems to be not a hyper-v problem but a problem with that specific ISP. If you use Windows-Server you could DDA one NIC to the vm directly, but probably won't help either.

lispeedyg

@provels said in pfSense on Hyper-V WAN IP Issue:

@lispeedyg said in pfSense on Hyper-V WAN IP Issue:

Your suggestion: No Go.

Can't even reach the modem's inside interface? Weird. Would double NAT be an option as last resort? Delete/recreate the WAN vSwitch?

Just throwing stuff at the wall now. How many nodes can you threaten to pull from the ISP to engage their cooperation?

Thanks for the responses. I can't count the number of times I've deleted and re-created the vSwitches.

As far as double NAT, I've been avoiding that option since the speed and security would be inherently compromised.

And, unfortunately, the ISP could care less unless. They've recently (last year) been purchased by a French company Altice. And, they've been dramatically reducing staff count. Service as definitely degraded since the acquisition.

Any other suggestions would be appreciated.

lispeedyg

@bob-dig said in pfSense on Hyper-V WAN IP Issue:

Seems to be not a hyper-v problem but a problem with that specific ISP. If you use Windows-Server you could DDA one NIC to the vm directly, but probably won't help either.

Thanks for the response. But, I already tried installing pfSense without the use of a VM -- No Go.

I really think this may be a pfSense DHCP bug. If so, can you tell me how to report and the info needed to support the bug resolution? Or, should I bite the bullet and get a Static IP?

Thanks for any suggestions.

provels

@lispeedyg
Any Reddit groups for your ISP?
Tried a Gen1 VM? I only have 2012R2 as far as Hyper-V goes... But I've had no issues with either Realteks or my current Intel i340-T4 using Gen1.
Tried swapping ports and reconfiguring the NICS? I know you said 2 "new" cards, but I doubt any "new " cards are being made with 13-year old tech except grey market. Did you just mean "different"?
Are there other approved modems for this provider?

Again, just throwin'...

lispeedyg

@provels said in pfSense on Hyper-V WAN IP Issue:

@lispeedyg
Any Reddit groups for your ISP?
Tried a Gen1 VM? I only have 2012R2 as far as Hyper-V goes... But I've had no issues with either Realteks or my current Intel i340-T4 using Gen1.
Tried swapping ports and reconfiguring the NICS? I know you said 2 "new" cards, but I doubt any "new " cards are being made with 13-year old tech except grey market. Did you just mean "different"?
Are there other approved modems for this provider?

Again, just throwin'...

Thanks for the suggestion I just created a post on Reddit

Gen1's tried -- No Go

The replacement modem i installed yesterday was replaced with the same model Arris TM1602A. After install I hooked up my laptop directly to the modem and was able to get to the status page (see below) and the internet. But, still unable to have pfSense acquire the IP of the Modem or the WAN.:

provels

@lispeedyg
~~Maybe spoof the laptop's MAC on the WAN interface now that it has connected once?~~ Guess you tried with the Netgear.
Try double NAT just to see if it connects?
See if one of your team has a spare/different modem you can borrow.
Does the host share the WAN or LAN NIC for management?

How are you seeing the WAN address on the host NIC?

lispeedyg

@provels said in pfSense on Hyper-V WAN IP Issue:

@lispeedyg
Maybe spoof the laptop's MAC on the WAN interface now that it has connected once?
Try double NAT just to see if it connects?
See if one of your team has a spare/different modem you can borrow.

How are you seeing the WAN address on the host NIC?

Hi, I've already tried spoofing using the NetGear router that did work on both the WAN vSwitch -- No Go

As far as seeing the WAN IP, I have 2 dual port Intel 1G Network Cards. One for the Optimum (issues) ISP. ANd the other using FIOS (primary) Fiber channel ISP. So, in the VM host I actually have 2 VM's one for pfSense both ports connected to the OPT card. And, another VM (windows) machine that I can switch between either card as the network port. Additionally, the VM Host is connected to the FIOS AND the OPTIMUM cards give me a look into the IP's for each card:

provels

@lispeedyg
I have no exp w/ multi WAN, sorry. Can the FIOS be disabled to see if it matters w/o bringing the company down? Are all your locs multi WAN?

Not to insult, but you've probably memorized these pages... https://docs.netgate.com/pfsense/en/latest/multiwan/index.html

Maybe a bug, but you've exhausted me! You could open a bug report at https://redmine.pfsense.org/projects/pfsense

lispeedyg

@provels said in pfSense on Hyper-V WAN IP Issue:

@lispeedyg
I have no exp w/ multi WAN, sorry. Can the FIOS be disabled to see if it matters w/o bringing the company down? Are all your locs multi WAN?

Not to insult, but you've probably memorized these pages... https://docs.netgate.com/pfsense/en/latest/multiwan/index.html

Maybe a bug, but you've exhausted me! You could open a bug report at https://redmine.pfsense.org/projects/pfsense

Most of the installs do not have multi-WAN environments. But, i only use the second card as my gateway into the primary LAN environment. And, as I've mentioned, I've tried only pfSense installed on a PC (single network card) -- No Go.

Thanks for the input. It's always useful to get another point of view.

provels

@lispeedyg