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    Cannot access my router after pfSense installation. Please help a newby

    Scheduled Pinned Locked Moved General pfSense Questions
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    • T
      tittu
      last edited by tittu

      Hi,

      Thank you for reading my post, I am a complete novice to pfSense.

      My router was 192.168.0.1 and no my network setup is:
      WAN is 192.168.0.3
      LAN is 192.168.1.1
      Surfshark VPN is 10.X.X.X

      I can log in to the pfSense web configuration page (192.168.1.1) but when I type 192.168.0.1 I get nothing.
      I cannot ping 192.168.0.1.

      Please help me sort this problem out. Thank you in advance.

      N AKEGECA 2 Replies Last reply Reply Quote 0
      • N
        NGUSER6947 @tittu
        last edited by

        Reboot your cable modem. Your pfsense router should get a new IP on the WAN side. It'll still be 192.168.1.1 on the LAN side.

        T 2 Replies Last reply Reply Quote 1
        • T
          tittu @NGUSER6947
          last edited by

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • T
            tittu @NGUSER6947
            last edited by

            @nguser6947 It worked after I rebooted the router and then after a few minutes, I can't access my router again. What else can I try? Thanks in advance

            1 Reply Last reply Reply Quote 0
            • AKEGECA
              AKEGEC @tittu
              last edited by

              @tittu what is your pfsense version?

              T 1 Reply Last reply Reply Quote 0
              • T
                tittu @AKEGEC
                last edited by

                @akegec thanks for your reply. I have the current version.

                2.5.0-RELEASE (amd64)
                built on Tue Feb 16 08:56:29 EST 2021
                FreeBSD 12.2-STABLE

                The system is on the latest version.
                Version information updated at Fri Apr 2 2:17:52 GMT 2021

                N 1 Reply Last reply Reply Quote 0
                • N
                  NGUSER6947 @tittu
                  last edited by

                  @tittu Have you tried powering down both the cable modem and your pfsense router, then after 5 minutes power up the cable modem (only). Wait another 5 minutes and then power up the router.

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    tittu @NGUSER6947
                    last edited by

                    @nguser6947 thanks for your reply. I have tried everything I could.

                    The problem is that my LAN is 192.168.1.x and my WAn is 192.168.0.x. This means that they are on different submets.

                    How do I allow traffic from the LAN to access the WAN? When I changed my LAN IP address to the WAN ip, I’m able to reach my router to configure it. I was thinking of installing another NIC and have it on the WAN subnet but this is annoying.

                    Thank you

                    V 1 Reply Last reply Reply Quote 0
                    • V
                      viragomann @tittu
                      last edited by

                      @tittu
                      On pfSense by default

                      • anything on the LAN interface is allowed
                      • outgoing traffic on WAN is masqueraded so that your router should see the WAN IP of pfSense, when you access it from a LAN device. So the access is coming from within his own subnet.

                      Don't know if you did any changes on this.

                      Has your pfSense as well the public IP on the WAN (PPPoE)?

                      T 1 Reply Last reply Reply Quote 0
                      • T
                        tittu @viragomann
                        last edited by

                        @viragomann thank you for your reply. The only thing I did was added a paid VPN service on another port. It’s called Surfshark VPN. All the other settings are normal.

                        V 1 Reply Last reply Reply Quote 0
                        • V
                          viragomann @tittu
                          last edited by

                          @tittu
                          So there is no public IP on the WAN, only 192.168.0.3?

                          Are you able to access the router, when the vpn is down?

                          T 1 Reply Last reply Reply Quote 0
                          • T
                            tittu @viragomann
                            last edited by

                            @viragomann yes, I can access the router when I shutdown and restart the router or pfsense box

                            1 Reply Last reply Reply Quote 0
                            • AKEGECA
                              AKEGEC
                              last edited by

                              Just watch fellowship of the bitches this week it's so funny... Anyway tried to ping LAN when prob occurs and reset states: Diagnostics > States > Reset States > check reset firewall states table> save

                              1 Reply Last reply Reply Quote 0
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