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Update from console failed

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • T Offline
    Thogart @viragomann
    last edited by Jun 4, 2021, 9:09 PM

    @viragomann

    Nope, no luck- I was upgrading from 2.3.2 or 2.3.3 can't remember which.

    V 1 Reply Last reply Jun 4, 2021, 9:16 PM Reply Quote 0
    • V Offline
      viragomann @Thogart
      last edited by Jun 4, 2021, 9:16 PM

      @thogart
      What do you have set in
      System > Update > Update Settings > Branch
      ?

      T 1 Reply Last reply Jun 4, 2021, 9:22 PM Reply Quote 0
      • T Offline
        Thogart @viragomann
        last edited by Jun 4, 2021, 9:22 PM

        @viragomann
        Latest version 2.4.x

        V 1 Reply Last reply Jun 4, 2021, 9:29 PM Reply Quote 0
        • V Offline
          viragomann @Thogart
          last edited by Jun 4, 2021, 9:29 PM

          @thogart
          But the screens above show 2.3.4.

          Select "Previous stable version" from the drop-town and save it.
          The same on the System Update tab.

          Then try

          pkg-static install -f pkg
          
          T 1 Reply Last reply Jun 4, 2021, 9:31 PM Reply Quote 0
          • T Offline
            Thogart @viragomann
            last edited by Thogart Jun 4, 2021, 9:31 PM Jun 4, 2021, 9:31 PM

            @viragomann

            pgk-static update.png

            pkg install.png

            Error install.png

            S 1 Reply Last reply Jun 4, 2021, 9:35 PM Reply Quote 0
            • S Offline
              SteveITS Rebel Alliance @Thogart
              last edited by Jun 4, 2021, 9:35 PM

              @thogart Did you read through upgrading from versions older than 2.4 and troubleshooting a broken pkg database?

              If you tried to upgrade or install any packages before upgrading pfSense to the branch selected that can also cause problems per my sig.

              Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
              Upvote 👍 helpful posts!

              T 1 Reply Last reply Jun 4, 2021, 9:42 PM Reply Quote 0
              • T Offline
                Thogart @SteveITS
                last edited by Thogart Jun 4, 2021, 9:43 PM Jun 4, 2021, 9:42 PM

                @steveits

                None of the above changed anything. Those support doc's don't help if one as already tried to upgrade from 2.3.x > newer... I just asked it to update and it failed. now I've lost control of most functionality. I can't even view dashboard because it takes me to package install which fails.
                ( I'm sorry if i sound cranky... I've been hitting my head against this for 3 days :( )

                S 1 Reply Last reply Jun 4, 2021, 9:48 PM Reply Quote 0
                • S Offline
                  SteveITS Rebel Alliance @Thogart
                  last edited by Jun 4, 2021, 9:48 PM

                  @thogart Then it might be time to just install fresh? If it's a Netgate device you can open a no-charge ticket with them to request any firmware version. Otherwise you can download 2.5.1 and install. Then you should be able to restore the older configuration file.

                  Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                  When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                  Upvote 👍 helpful posts!

                  T 2 Replies Last reply Jun 4, 2021, 9:53 PM Reply Quote 0
                  • T Offline
                    Thogart @SteveITS
                    last edited by Thogart Jun 4, 2021, 9:53 PM Jun 4, 2021, 9:53 PM

                    @steveits

                    That's my fear... This particular pfsense box is remote... It's a LONG drive to get to it physically... The default network settings are different from the network that its on... I fear, that if i start a factory reset, i'll lose the ability to connect.

                    V 1 Reply Last reply Jun 4, 2021, 10:02 PM Reply Quote 0
                    • T Offline
                      Thogart @SteveITS
                      last edited by Jun 4, 2021, 10:01 PM

                      @steveits

                      Can I upgrade / install directly to the 2.5.1? Can that be done from either web or ssh remotely?

                      S 1 Reply Last reply Jun 4, 2021, 10:07 PM Reply Quote 0
                      • V Offline
                        viragomann @Thogart
                        last edited by Jun 4, 2021, 10:02 PM

                        @thogart
                        The installer of newer versions gives you the ability to import a config from the hard disk.
                        Apart from this I'd export a backup of the conf.xml before.

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          SteveITS Rebel Alliance @Thogart
                          last edited by Jun 4, 2021, 10:07 PM

                          @thogart said in Update from console failed:

                          Can I upgrade / install directly to the 2.5.1? Can that be done from either web or ssh remotely?

                          You could, if the package system was working. Otherwise it would mean installing using the console. I didn't know you were remotely doing this so that makes it harder.

                          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                          Upvote 👍 helpful posts!

                          T 1 Reply Last reply Jun 4, 2021, 10:13 PM Reply Quote 0
                          • T Offline
                            Thogart @SteveITS
                            last edited by Jun 4, 2021, 10:13 PM

                            @steveits

                            I have a Teamviewer connection to a pc on the network the pfsense box resides. i can hit the web gui or ssh from there. That's it...

                            1 Reply Last reply Reply Quote 0
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