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PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.

Scheduled Pinned Locked Moved General pfSense Questions
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  • D
    dougs
    last edited by Jul 7, 2021, 2:59 PM

    Here's another report:

    Crash report begins. Anonymous machine information:

    amd64
    12.2-STABLE
    FreeBSD 12.2-STABLE fd0f54f44b5c(RELENG_2_5_0) pfSense

    Crash report details:

    PHP Errors:
    [07-Jul-2021 14:48:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.68" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (Cannot open "/usr/local/lib/php/20190902/intl.so.so")) in Unknown on line 0
    [07-Jul-2021 14:48:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.68" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (Cannot open "/usr/local/lib/php/20190902/intl.so.so")) in Unknown on line 0
    [07-Jul-2021 14:48:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.68" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (Cannot open "/usr/local/lib/php/20190902/intl.so.so")) in Unknown on line 0

    This is on CE 2.5.1, upgrading to 2.5.2 on a Protectli FW4C.

    J D 2 Replies Last reply Jul 7, 2021, 4:11 PM Reply Quote 1
    • J
      json @dougs
      last edited by json Jul 7, 2021, 4:13 PM Jul 7, 2021, 4:11 PM

      @dotdash it seems, that it's not only "my problem" lot of people will have it, despite of the fact are they running on custom/pre-built hardware from Netgate...

      I was on latest version until today - when I did upgrade from 2.5.1 to 2.5.2 please do something with those issues, sounds like not all Unit Tests were executed I guess...

      1 Reply Last reply Reply Quote 0
      • D
        dougs @dougs
        last edited by Jul 7, 2021, 4:13 PM

        This is an update. It appears all went well. All of the services have started in a timely fashion and traffic is flowing normally.

        If you look at the reddit post for v2.5.2 listed below, it states as follows:

        "Due to the significant nature of the changes in this upgrade, warnings and error messages are likely to occur while the upgrade is in process. In particular, errors from PHP and package updates may be observed on the console and in logs. In nearly all cases these errors are a harmless side effect of the inconsistent state of the system during the upgrade from changes in the operating system, libraries, and PHP versions. Once the upgrade completes, the system will be in a consistent state again. Only errors which persist after the upgrade are significant."

        https://www.reddit.com/r/Netgate/comments/ofip50/pfsense_ce_252release_now_available/

        J 1 Reply Last reply Jul 7, 2021, 4:17 PM Reply Quote 0
        • J
          json @dotdash
          last edited by Jul 7, 2021, 4:15 PM

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • J
            json @dougs
            last edited by Jul 7, 2021, 4:17 PM

            @dougs Hey, I think that you still don't understand, I had a clean install from 2.5.1 to 2.5.2 and today after update was finalized (everything was fine in logs during install etc.) and issue ocurred after update so, please reconsider this as something "important" really, I'm also a community member trying to help you but with such approach "mark as not-a-bug" as Jim did today, it's unfair.

            K 1 Reply Last reply Jul 7, 2021, 4:35 PM Reply Quote 0
            • K
              KOM @json
              last edited by Jul 7, 2021, 4:35 PM

              @jnz07 Does this problem persist after a reboot? You might try installing 2.5.2 fresh and then restoring your config.xml file and see if the problem follows you.

              1 Reply Last reply Reply Quote 0
              • J
                jimp Rebel Alliance Developer Netgate
                last edited by Jul 7, 2021, 4:36 PM

                If these errors persist after the upgrade (clear them, reboot, see if they happen again), that's the only time to worry.

                If they do persist, then something must have interrupted the upgrade or there is some other more subtle failure such as a corrupt filesystem or disk issue.

                While you could chase things down one by one (e.g. reboot and run fsck, pkg upgrade -f icu-69.1,1 php74-intl-7.4.20, etc.) there is no telling what other issues may be lingering. Reinstalling is your safest bet, perhaps with a disk diagnostics run in between.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Jul 7, 2021, 5:02 PM

                  Hmm, I can't replicate this on anything I updated to 2.5.2.

                  It happens when you just go to the page? Before you try to resole anything?

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • J
                    json
                    last edited by Jul 7, 2021, 5:23 PM

                    After clean install (and my "angry wife") problems magically disappeared. Anyway - that's not the way it should work - it's my first serious issue after lot of updates of pfSense in the past.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stephenw10 Netgate Administrator
                      last edited by stephenw10 Jul 7, 2021, 5:33 PM Jul 7, 2021, 5:32 PM

                      Do you still have the upgrade log? It looks like the upgrade failed for some reason. I still can't replicate that on anything that I've upgraded.

                      Also I assume if it angered your wife there was more than just the DNS lookup in the GUI not working? 😉

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • F
                        Fry-kun
                        last edited by Fry-kun Jul 10, 2021, 6:55 AM Jul 10, 2021, 5:56 AM

                        I'm having the same issue. After clearing & reboot, the problem persists:

                        PHP Errors:
                        [10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
                        [10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
                        [...]
                        
                        cat /cf/conf/upgrade_log.txt
                        >>> Setting vital flag on php74... done.
                        >>> Updating repositories metadata... done.
                        Your system is up to date
                        

                        Edit: I don't have icu69, and it doesn't seem to be available

                        pkg upgrade -f icu-69.1,1
                        [...]
                        pkg: icu-69.1,1 is not installed, therefore upgrade is impossible`
                        

                        There seem to exist various files in /tmp based on these error messages:

                        "intl.so"),
                        "libicuio.so.69"
                        'intl.so'
                        (Shared
                        (tried:
                        [...]
                        
                        F 1 Reply Last reply Jul 10, 2021, 7:06 AM Reply Quote 0
                        • F
                          Fry-kun @Fry-kun
                          last edited by Jul 10, 2021, 7:06 AM

                          For now disabled intl in /usr/local/etc/php/ext-20-intl.ini...

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Jul 10, 2021, 4:23 PM

                            You should look at /conf/upgrade_log.latest.txt which should show the actual upgrade.

                            You should just install that pkg if for some reason it's missing:

                            pkg install icu
                            

                            If it failed to upgrade though you have specified the full pkg version so it may not see that. Try:

                            pkg upgrade -f icu
                            

                            Steve

                            F 1 Reply Last reply Jul 14, 2021, 10:16 PM Reply Quote 1
                            • F
                              Fry-kun @stephenw10
                              last edited by Fry-kun Jul 14, 2021, 10:17 PM Jul 14, 2021, 10:16 PM

                              @stephenw10

                              cat /conf/upgrade_log.txt 
                              Your system is up to date
                              

                              icu is definitely installed but the only available version is 68.2,1 -- but php wants version 69.*

                              G 1 Reply Last reply Jul 15, 2021, 8:24 AM Reply Quote 0
                              • G
                                Gertjan @Fry-kun
                                last edited by Jul 15, 2021, 8:24 AM

                                @fry-kun

                                Your "/conf/upgrade_log.latest.txt" contains just that line ?

                                My "/conf/upgrade_log.latest.txt" contains the entire "2.5.2" upgrade process, 1111 lines.

                                It shows :

                                ....
                                        icu: 68.2,1 -> 69.1,1 [pfSense]
                                ....
                                

                                My icu has version 69.1.1 on my "2.5.2" :

                                pkg search icu
                                icu-69.1,1                     International Components for Unicode (from IBM)
                                

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Jul 15, 2021, 4:02 PM

                                  Yeah if you're not seeing that it's looking at the wrong package branch I would suggest.

                                  Also upgrade_log.txt is not upgrade_log.latest.txt which should show the actual upgrade.

                                  Steve

                                  F 1 Reply Last reply Jul 18, 2021, 9:41 PM Reply Quote 0
                                  • F
                                    Fry-kun @stephenw10
                                    last edited by Jul 18, 2021, 9:41 PM

                                    @stephenw10
                                    I don't have upgrade_log.latest.txt, only upgrade_log.txt -- and that's all it has in it.

                                    Here's what I see

                                    [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg search icu
                                    icu-69.1,1                     International Components for Unicode (from IBM)
                                    [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg info icu
                                    icu-68.2,1
                                    Name           : icu
                                    Version        : 68.2,1
                                    Installed on   : Wed Feb 17 20:41:55 2021 PST
                                    Origin         : devel/icu
                                    Architecture   : FreeBSD:12:amd64
                                    Prefix         : /usr/local
                                    Categories     : devel
                                    Licenses       : ICU
                                    Maintainer     : office@FreeBSD.org
                                    WWW            : http://site.icu-project.org/
                                    Comment        : International Components for Unicode (from IBM)
                                    Shared Libs provided:
                                    	libicui18n.so.68
                                    	libicuuc.so.68
                                    	libicuio.so.68
                                    	libicutu.so.68
                                    	libicutest.so.68
                                    	libicudata.so.68
                                    Annotations    :
                                    	FreeBSD_version: 1202504
                                    	repo_type      : binary
                                    	repository     : pfSense
                                    Flat size      : 48.7MiB
                                    Description    :
                                    The International Components for Unicode (ICU) is a C and C++ library
                                    providing Unicode support (ex. character set conversions, locales,
                                    normalization, transliteration, etc.).
                                    
                                    More information on ICU can be found on the homepage
                                    
                                    WWW: http://site.icu-project.org/
                                    [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg install -f icu
                                    Updating pfSense-core repository catalogue...
                                    pfSense-core repository is up to date.
                                    Updating pfSense repository catalogue...
                                    pfSense repository is up to date.
                                    All repositories are up to date.
                                    Checking integrity... done (0 conflicting)
                                    The most recent versions of packages are already installed
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Jul 19, 2021, 1:05 PM

                                      Hmm, looks like the upgrade never completed then maybe?

                                      I would re-install clean and restore the config if you can. It's hard to say what state that system is in. 2.5.2 should have icu-69. Did you try force upgrading the package like I showed above?

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        jimp Rebel Alliance Developer Netgate
                                        last edited by Jul 19, 2021, 5:35 PM

                                        If someone still has one in this state, show the output of the following commands:

                                        1. pkg version -vL=
                                        2. pkg info -q
                                        3. pkg check -s |& egrep -v '(Checking all|local/man|share/doc|\.dtd$|\.sample2*$|\.m4$)'

                                        That last command may still show some other expecting items depending on packages you have installed.

                                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                        Need help fast? Netgate Global Support!

                                        Do not Chat/PM for help!

                                        1 Reply Last reply Reply Quote 0
                                        • B
                                          bfeitell
                                          last edited by Jul 20, 2021, 5:39 AM

                                          I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

                                          For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

                                          J 1 Reply Last reply Jul 21, 2021, 3:03 PM Reply Quote 0
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