PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.

json · Jul 7, 2021, 4:17 PM

@dougs Hey, I think that you still don't understand, I had a clean install from 2.5.1 to 2.5.2 and today after update was finalized (everything was fine in logs during install etc.) and issue ocurred after update so, please reconsider this as something "important" really, I'm also a community member trying to help you but with such approach "mark as not-a-bug" as Jim did today, it's unfair.

KOM · Jul 7, 2021, 4:35 PM

@jnz07 Does this problem persist after a reboot? You might try installing 2.5.2 fresh and then restoring your config.xml file and see if the problem follows you.

jimp · Jul 7, 2021, 4:36 PM

If these errors persist after the upgrade (clear them, reboot, see if they happen again), that's the only time to worry.

If they do persist, then something must have interrupted the upgrade or there is some other more subtle failure such as a corrupt filesystem or disk issue.

While you could chase things down one by one (e.g. reboot and run fsck, pkg upgrade -f icu-69.1,1 php74-intl-7.4.20, etc.) there is no telling what other issues may be lingering. Reinstalling is your safest bet, perhaps with a disk diagnostics run in between.

stephenw10 · Jul 7, 2021, 5:02 PM

Hmm, I can't replicate this on anything I updated to 2.5.2.

It happens when you just go to the page? Before you try to resole anything?

Steve

json · Jul 7, 2021, 5:23 PM

After clean install (and my "angry wife") problems magically disappeared. Anyway - that's not the way it should work - it's my first serious issue after lot of updates of pfSense in the past.

stephenw10 · Jul 7, 2021, 5:33 PM

Do you still have the upgrade log? It looks like the upgrade failed for some reason. I still can't replicate that on anything that I've upgraded.

Also I assume if it angered your wife there was more than just the DNS lookup in the GUI not working?

Steve

Fry-kun · Jul 10, 2021, 6:55 AM

I'm having the same issue. After clearing & reboot, the problem persists:

PHP Errors:
[10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
[10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
[...]

cat /cf/conf/upgrade_log.txt
>>> Setting vital flag on php74... done.
>>> Updating repositories metadata... done.
Your system is up to date

Edit: I don't have icu69, and it doesn't seem to be available

pkg upgrade -f icu-69.1,1
[...]
pkg: icu-69.1,1 is not installed, therefore upgrade is impossible`

There seem to exist various files in /tmp based on these error messages:

"intl.so"),
"libicuio.so.69"
'intl.so'
(Shared
(tried:
[...]

Fry-kun · Jul 10, 2021, 7:06 AM

For now disabled intl in /usr/local/etc/php/ext-20-intl.ini...

stephenw10 · Jul 10, 2021, 4:23 PM

You should look at /conf/upgrade_log.latest.txt which should show the actual upgrade.

You should just install that pkg if for some reason it's missing:

pkg install icu

If it failed to upgrade though you have specified the full pkg version so it may not see that. Try:

pkg upgrade -f icu

Steve

Fry-kun · Jul 15, 2021, 8:24 AM

@stephenw10

cat /conf/upgrade_log.txt 
Your system is up to date

icu is definitely installed but the only available version is 68.2,1 -- but php wants version 69.*

Gertjan · Jul 15, 2021, 8:24 AM

@fry-kun

Your "/conf/upgrade_log.latest.txt" contains just that line ?

My "/conf/upgrade_log.latest.txt" contains the entire "2.5.2" upgrade process, 1111 lines.

It shows :

....
        icu: 68.2,1 -> 69.1,1 [pfSense]
....

My icu has version 69.1.1 on my "2.5.2" :

pkg search icu
icu-69.1,1                     International Components for Unicode (from IBM)

stephenw10 · Jul 15, 2021, 4:02 PM

Yeah if you're not seeing that it's looking at the wrong package branch I would suggest.

Also upgrade_log.txt is not upgrade_log.latest.txt which should show the actual upgrade.

Steve

Fry-kun · Jul 18, 2021, 9:41 PM

@stephenw10
I don't have upgrade_log.latest.txt, only upgrade_log.txt -- and that's all it has in it.

Here's what I see

[2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg search icu
icu-69.1,1                     International Components for Unicode (from IBM)
[2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg info icu
icu-68.2,1
Name           : icu
Version        : 68.2,1
Installed on   : Wed Feb 17 20:41:55 2021 PST
Origin         : devel/icu
Architecture   : FreeBSD:12:amd64
Prefix         : /usr/local
Categories     : devel
Licenses       : ICU
Maintainer     : office@FreeBSD.org
WWW            : http://site.icu-project.org/
Comment        : International Components for Unicode (from IBM)
Shared Libs provided:
	libicui18n.so.68
	libicuuc.so.68
	libicuio.so.68
	libicutu.so.68
	libicutest.so.68
	libicudata.so.68
Annotations    :
	FreeBSD_version: 1202504
	repo_type      : binary
	repository     : pfSense
Flat size      : 48.7MiB
Description    :
The International Components for Unicode (ICU) is a C and C++ library
providing Unicode support (ex. character set conversions, locales,
normalization, transliteration, etc.).

More information on ICU can be found on the homepage

WWW: http://site.icu-project.org/
[2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg install -f icu
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
Checking integrity... done (0 conflicting)
The most recent versions of packages are already installed

stephenw10 · Jul 19, 2021, 1:05 PM

Hmm, looks like the upgrade never completed then maybe?

I would re-install clean and restore the config if you can. It's hard to say what state that system is in. 2.5.2 should have icu-69. Did you try force upgrading the package like I showed above?

Steve

jimp · Jul 19, 2021, 5:35 PM

If someone still has one in this state, show the output of the following commands:

pkg version -vL=
pkg info -q
pkg check -s |& egrep -v '(Checking all|local/man|share/doc|\.dtd$|\.sample2*$|\.m4$)'

That last command may still show some other expecting items depending on packages you have installed.

bfeitell · Jul 20, 2021, 5:39 AM

I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

jimp · Aug 3, 2021, 5:09 AM

@bfeitell said in PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.:

I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

It wouldn't surprise me if others in similar situations had similar causes (meaning packages from alternate repositories). If a package from some other source clobbered the "correct" version of icu/intl/whatever then it could be left in a broken state on upgrade.

Not much we can do about that, though, since that's all up to the end user to manage.

Still need more information from others before we can say for sure what might have led to that situation.

Fry-kun · Aug 3, 2021, 5:09 AM

@jimp
I also have the unifi controller installed from that source. I don't think I upgraded it after the pfsense upgrade, I guess it got clobbered before the upgrade then?

: pkg version -vL=
Updating pfSense-core repository catalogue...
pfSense-core repository is up to date.
Updating pfSense repository catalogue...
pfSense repository is up to date.
All repositories are up to date.
alsa-lib-1.1.2_2                   ?   orphaned: audio/alsa-lib
boost-libs-1.72.0_3                <   needs updating (remote has 1.72.0_5)
dejavu-2.37_1                      ?   orphaned: x11-fonts/dejavu
fontconfig-2.13.92_2,1             <   needs updating (remote has 2.13.93,1)
icu-68.2,1                         <   needs updating (remote has 69.1,1)
java-zoneinfo-2021.a               ?   orphaned: java/java-zoneinfo
javavmwrapper-2.7.6                ?   orphaned: java/javavmwrapper
libICE-1.0.10,1                    ?   orphaned: x11/libICE
libSM-1.2.3,1                      ?   orphaned: x11/libSM
libX11-1.6.12,1                    ?   orphaned: x11/libX11
libXau-1.0.9                       ?   orphaned: x11/libXau
libXdmcp-1.1.3                     ?   orphaned: x11/libXdmcp
libXext-1.3.4,1                    ?   orphaned: x11/libXext
libXfixes-5.0.3_2                  ?   orphaned: x11/libXfixes
libXi-1.7.10,1                     ?   orphaned: x11/libXi
libXrender-0.9.10_2                ?   orphaned: x11/libXrender
libXt-1.2.0,1                      ?   orphaned: x11-toolkits/libXt
libXtst-1.2.3_2                    ?   orphaned: x11/libXtst
libpthread-stubs-0.4               ?   orphaned: devel/libpthread-stubs
libxcb-1.14_1                      ?   orphaned: x11/libxcb
mongodb36-3.6.22                   ?   orphaned: databases/mongodb36
openjdk8-8.282.08.1                ?   orphaned: java/openjdk8
python37-3.7.9_1                   ?   orphaned: lang/python37
snappy-1.1.8                       ?   orphaned: archivers/snappy
snappyjava-1.1.7.5                 ?   orphaned: archivers/snappy-java
unzip-6.0_8                        ?   orphaned: archivers/unzip
xorgproto-2020.1                   <   needs updating (remote has 2021.4)

ugh.. guess I'll have to reinstall after all :\

stephenw10 · Aug 3, 2021, 12:53 PM

It at least sees those updates available. I would probably re-install to be sure you have a clean install but you could try a force re-install for all packages.
https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#forced-pkg-reinstall

Steve

lange.ludo · Aug 9, 2022, 6:01 AM

Had the issue when upgrading from 2.5.x to 2.6.0…

Came to success after enabling « admin » account to enable root privileges over ssh and be able to unlock « icu-68.2,1 » and update it to « icu-70.1_1,1 » :

pkg unlock icu
pkg delete -f icu
pkg install -yf icu

Trying to « simply » update the « icu » package wasn't working…