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PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by stephenw10 Jul 7, 2021, 5:33 PM Jul 7, 2021, 5:32 PM

    Do you still have the upgrade log? It looks like the upgrade failed for some reason. I still can't replicate that on anything that I've upgraded.

    Also I assume if it angered your wife there was more than just the DNS lookup in the GUI not working? 😉

    Steve

    1 Reply Last reply Reply Quote 0
    • F
      Fry-kun
      last edited by Fry-kun Jul 10, 2021, 6:55 AM Jul 10, 2021, 5:56 AM

      I'm having the same issue. After clearing & reboot, the problem persists:

      PHP Errors:
      [10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
      [10-Jul-2021 05:49:10 UTC] PHP Warning:  PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.so: invalid file format)) in Unknown on line 0
      [...]
      
      cat /cf/conf/upgrade_log.txt
      >>> Setting vital flag on php74... done.
      >>> Updating repositories metadata... done.
      Your system is up to date
      

      Edit: I don't have icu69, and it doesn't seem to be available

      pkg upgrade -f icu-69.1,1
      [...]
      pkg: icu-69.1,1 is not installed, therefore upgrade is impossible`
      

      There seem to exist various files in /tmp based on these error messages:

      "intl.so"),
      "libicuio.so.69"
      'intl.so'
      (Shared
      (tried:
      [...]
      
      F 1 Reply Last reply Jul 10, 2021, 7:06 AM Reply Quote 0
      • F
        Fry-kun @Fry-kun
        last edited by Jul 10, 2021, 7:06 AM

        For now disabled intl in /usr/local/etc/php/ext-20-intl.ini...

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Jul 10, 2021, 4:23 PM

          You should look at /conf/upgrade_log.latest.txt which should show the actual upgrade.

          You should just install that pkg if for some reason it's missing:

          pkg install icu
          

          If it failed to upgrade though you have specified the full pkg version so it may not see that. Try:

          pkg upgrade -f icu
          

          Steve

          F 1 Reply Last reply Jul 14, 2021, 10:16 PM Reply Quote 1
          • F
            Fry-kun @stephenw10
            last edited by Fry-kun Jul 14, 2021, 10:17 PM Jul 14, 2021, 10:16 PM

            @stephenw10

            cat /conf/upgrade_log.txt 
            Your system is up to date
            

            icu is definitely installed but the only available version is 68.2,1 -- but php wants version 69.*

            G 1 Reply Last reply Jul 15, 2021, 8:24 AM Reply Quote 0
            • G
              Gertjan @Fry-kun
              last edited by Jul 15, 2021, 8:24 AM

              @fry-kun

              Your "/conf/upgrade_log.latest.txt" contains just that line ?

              My "/conf/upgrade_log.latest.txt" contains the entire "2.5.2" upgrade process, 1111 lines.

              It shows :

              ....
                      icu: 68.2,1 -> 69.1,1 [pfSense]
              ....
              

              My icu has version 69.1.1 on my "2.5.2" :

              pkg search icu
              icu-69.1,1                     International Components for Unicode (from IBM)
              

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Jul 15, 2021, 4:02 PM

                Yeah if you're not seeing that it's looking at the wrong package branch I would suggest.

                Also upgrade_log.txt is not upgrade_log.latest.txt which should show the actual upgrade.

                Steve

                F 1 Reply Last reply Jul 18, 2021, 9:41 PM Reply Quote 0
                • F
                  Fry-kun @stephenw10
                  last edited by Jul 18, 2021, 9:41 PM

                  @stephenw10
                  I don't have upgrade_log.latest.txt, only upgrade_log.txt -- and that's all it has in it.

                  Here's what I see

                  [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg search icu
                  icu-69.1,1                     International Components for Unicode (from IBM)
                  [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg info icu
                  icu-68.2,1
                  Name           : icu
                  Version        : 68.2,1
                  Installed on   : Wed Feb 17 20:41:55 2021 PST
                  Origin         : devel/icu
                  Architecture   : FreeBSD:12:amd64
                  Prefix         : /usr/local
                  Categories     : devel
                  Licenses       : ICU
                  Maintainer     : office@FreeBSD.org
                  WWW            : http://site.icu-project.org/
                  Comment        : International Components for Unicode (from IBM)
                  Shared Libs provided:
                  	libicui18n.so.68
                  	libicuuc.so.68
                  	libicuio.so.68
                  	libicutu.so.68
                  	libicutest.so.68
                  	libicudata.so.68
                  Annotations    :
                  	FreeBSD_version: 1202504
                  	repo_type      : binary
                  	repository     : pfSense
                  Flat size      : 48.7MiB
                  Description    :
                  The International Components for Unicode (ICU) is a C and C++ library
                  providing Unicode support (ex. character set conversions, locales,
                  normalization, transliteration, etc.).
                  
                  More information on ICU can be found on the homepage
                  
                  WWW: http://site.icu-project.org/
                  [2.5.2-RELEASE][root@pfSense.fry.lan]/root: pkg install -f icu
                  Updating pfSense-core repository catalogue...
                  pfSense-core repository is up to date.
                  Updating pfSense repository catalogue...
                  pfSense repository is up to date.
                  All repositories are up to date.
                  Checking integrity... done (0 conflicting)
                  The most recent versions of packages are already installed
                  
                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jul 19, 2021, 1:05 PM

                    Hmm, looks like the upgrade never completed then maybe?

                    I would re-install clean and restore the config if you can. It's hard to say what state that system is in. 2.5.2 should have icu-69. Did you try force upgrading the package like I showed above?

                    Steve

                    1 Reply Last reply Reply Quote 0
                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by Jul 19, 2021, 5:35 PM

                      If someone still has one in this state, show the output of the following commands:

                      1. pkg version -vL=
                      2. pkg info -q
                      3. pkg check -s |& egrep -v '(Checking all|local/man|share/doc|\.dtd$|\.sample2*$|\.m4$)'

                      That last command may still show some other expecting items depending on packages you have installed.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

                      1 Reply Last reply Reply Quote 0
                      • B
                        bfeitell
                        last edited by Jul 20, 2021, 5:39 AM

                        I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

                        For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

                        jimpJ 1 Reply Last reply Jul 21, 2021, 3:03 PM Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate @bfeitell
                          last edited by Jul 21, 2021, 3:03 PM

                          @bfeitell said in PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20190902/intl.so (Shared object "libicuio.so.69" not found, required by "intl.so"), /usr/local/lib/php/20190902/intl.so.so (/usr/local/lib/php/20190902/intl.so.:

                          I ran into this on a machine that is running the Unifi wifi controller. Reinstalling the Unifi controller pulled in the newer version of ICU. The Unifi installer for pfSense, while fantastically useful, is a bit of a dirty hack, and it has caused me grief on upgrades before.

                          For reference: https://github.com/unofficial-unifi/unifi-pfsense/blob/master/README.md

                          It wouldn't surprise me if others in similar situations had similar causes (meaning packages from alternate repositories). If a package from some other source clobbered the "correct" version of icu/intl/whatever then it could be left in a broken state on upgrade.

                          Not much we can do about that, though, since that's all up to the end user to manage.

                          Still need more information from others before we can say for sure what might have led to that situation.

                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

                          F 1 Reply Last reply Aug 3, 2021, 5:09 AM Reply Quote 1
                          • F
                            Fry-kun @jimp
                            last edited by Aug 3, 2021, 5:09 AM

                            @jimp
                            I also have the unifi controller installed from that source. I don't think I upgraded it after the pfsense upgrade, I guess it got clobbered before the upgrade then?

                            : pkg version -vL=
                            Updating pfSense-core repository catalogue...
                            pfSense-core repository is up to date.
                            Updating pfSense repository catalogue...
                            pfSense repository is up to date.
                            All repositories are up to date.
                            alsa-lib-1.1.2_2                   ?   orphaned: audio/alsa-lib
                            boost-libs-1.72.0_3                <   needs updating (remote has 1.72.0_5)
                            dejavu-2.37_1                      ?   orphaned: x11-fonts/dejavu
                            fontconfig-2.13.92_2,1             <   needs updating (remote has 2.13.93,1)
                            icu-68.2,1                         <   needs updating (remote has 69.1,1)
                            java-zoneinfo-2021.a               ?   orphaned: java/java-zoneinfo
                            javavmwrapper-2.7.6                ?   orphaned: java/javavmwrapper
                            libICE-1.0.10,1                    ?   orphaned: x11/libICE
                            libSM-1.2.3,1                      ?   orphaned: x11/libSM
                            libX11-1.6.12,1                    ?   orphaned: x11/libX11
                            libXau-1.0.9                       ?   orphaned: x11/libXau
                            libXdmcp-1.1.3                     ?   orphaned: x11/libXdmcp
                            libXext-1.3.4,1                    ?   orphaned: x11/libXext
                            libXfixes-5.0.3_2                  ?   orphaned: x11/libXfixes
                            libXi-1.7.10,1                     ?   orphaned: x11/libXi
                            libXrender-0.9.10_2                ?   orphaned: x11/libXrender
                            libXt-1.2.0,1                      ?   orphaned: x11-toolkits/libXt
                            libXtst-1.2.3_2                    ?   orphaned: x11/libXtst
                            libpthread-stubs-0.4               ?   orphaned: devel/libpthread-stubs
                            libxcb-1.14_1                      ?   orphaned: x11/libxcb
                            mongodb36-3.6.22                   ?   orphaned: databases/mongodb36
                            openjdk8-8.282.08.1                ?   orphaned: java/openjdk8
                            python37-3.7.9_1                   ?   orphaned: lang/python37
                            snappy-1.1.8                       ?   orphaned: archivers/snappy
                            snappyjava-1.1.7.5                 ?   orphaned: archivers/snappy-java
                            unzip-6.0_8                        ?   orphaned: archivers/unzip
                            xorgproto-2020.1                   <   needs updating (remote has 2021.4)
                            

                            ugh.. guess I'll have to reinstall after all :\

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Aug 3, 2021, 12:53 PM

                              It at least sees those updates available. I would probably re-install to be sure you have a clean install but you could try a force re-install for all packages.
                              https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#forced-pkg-reinstall

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • L
                                lange.ludo
                                last edited by Aug 9, 2022, 6:01 AM

                                Had the issue when upgrading from 2.5.x to 2.6.0…

                                Came to success after enabling « admin » account to enable root privileges over ssh and be able to unlock « icu-68.2,1 » and update it to « icu-70.1_1,1 » :

                                pkg unlock icu
                                pkg delete -f icu
                                pkg install -yf icu
                                

                                Trying to « simply » update the « icu » package wasn't working…

                                M 1 Reply Last reply Aug 22, 2022, 9:52 PM Reply Quote 1
                                • M
                                  mcarson75 @lange.ludo
                                  last edited by Aug 22, 2022, 9:52 PM

                                  @lange-ludo Thanks, I had the same issue upgrading to 2.6.0 and this fixed it for me.

                                  1 Reply Last reply Reply Quote 0
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