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    7100 asking for boot device order

    Official Netgate® Hardware
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    • B
      BL
      last edited by

      Recently I lost internet and checked my 7100. no web response. Connected the serial cable created a putty connection. typing a letter kicks off the boot sequence and ends up with
      7100-a.png 7100-b.png

      My guess is the drive failed.

      Any thoughts/help?

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Yes, unfortunately I agree, it looks like the drive failed.

        It boots the boot order setup like that when there is nothing else to boot.

        Try pressing ESC when it says to see the available boot devices. It should show the eMMC or SATA drives if they are present.

        Is it still under warranty? You can open a ticket with us to explore options: https://go.netgate.com/

        Steve

        B 1 Reply Last reply Reply Quote 0
        • B
          BL @stephenw10
          last edited by

          @stephenw10 no m.2/eMMC option when showing available boot devices. I opened a ticket.

          Thanks

          1 Reply Last reply Reply Quote 1
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