Error while trying to restore a backup
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Hi,
I'm trying to restore the backup of my previous Netgate device onto a new one (the old one failed and got replaced, same model), but once I enter the old device key and click download on the latest backup in the list I'm getting the following error : "Could not decrypt config.xml".What does this mean and what can I do to get my backup back ?
Thanks
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@xantra Did you enter the encryption password? It should prompt during restore...
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Yeah, that pretty much has to be an incorrect encryption password.
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I didn't get prompted by a request for an encryption password.
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If you're restoring it in ACB it just uses whatever the configured password is and will fail with that error if it doesn't match.
Steve
