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    NUT issue with Netgate 3100

    Scheduled Pinned Locked Moved pfSense Packages
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    • J
      jostermacedo
      last edited by jostermacedo

      Can someone help me troubleshoot this issue?

      https://forum.netgate.com/topic/168435/netgate-3100-nut-and-cyberpower-ups-issue

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @jostermacedo
        last edited by

        First things first :

        @jostermacedo said in NUT issue with Netgate 3100:

        cyberpower

        There is a condition : this list "Hardware compatibility list" should mention the UPS as supported.
        I can't find 'cyberpower' ....

        And what is the answer to question posted in other other thread ?
        Why another thread ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        J 1 Reply Last reply Reply Quote 0
        • J
          jostermacedo @Gertjan
          last edited by

          @gertjan said in NUT issue with Netgate 3100:

          First things first :

          @jostermacedo said in NUT issue with Netgate 3100:

          cyberpower

          There is a condition : this list "Hardware compatibility list" should mention the UPS as supported.
          I can't find 'cyberpower' ....

          And what is the answer to question posted in other other thread ?
          Why another thread ?

          First, the list includes Cyber Power UPS. Second, I thought this was a better place to ask the question (PfSense Packages, instead of Netgate Hardware) as the issue is probably related to NUT and not the hardware specific version.

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @jostermacedo
            last edited by Gertjan

            @jostermacedo said in NUT issue with Netgate 3100:

            Cyber Power

            With a space ;)
            What version ?

            edit :
            See also NUT upsmon : at the bottom of the page you'll find a way to test.
            Another test : power pfSense from another wall outlet,and connect the USB to the UPS.
            Have the connection established.
            Login to to the console and/or SSH.
            Now remove the power from the UPS.
            Check the main pfSense logs. And what show up on the console ?

            edit 2 :
            You use probably the USB driver "usbhid-ups" : see here

            https://networkupstools.org/docs/man/usbhid-ups.html

            scroll down to "Unattended shutdowns" and do what is suggested.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            J 1 Reply Last reply Reply Quote 0
            • J
              jostermacedo @Gertjan
              last edited by

              @gertjan said in NUT issue with Netgate 3100:

              @jostermacedo said in NUT issue with Netgate 3100:

              Cyber Power

              With a space ;)
              What version ?

              edit :
              See also NUT upsmon : at the bottom of the page you'll find a way to test.
              Another test : power pfSense from another wall outlet,and connect the USB to the UPS.
              Have the connection established.
              Login to to the console and/or SSH.
              Now remove the power from the UPS.
              Check the main pfSense logs. And what show up on the console ?

              edit 2 :
              You use probably the USB driver "usbhid-ups" : see here

              https://networkupstools.org/docs/man/usbhid-ups.html

              scroll down to "Unattended shutdowns" and do what is suggested.

              Gertjan,

              PfSense: 21.05.2
              NUT: 2.7.4_8

              thanks for the info. I'll try it tonight.

              Joster

              1 Reply Last reply Reply Quote 0
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