NUT issue with Netgate 3100

[jostermacedo]

Can someone help me troubleshoot this issue?

https://forum.netgate.com/topic/168435/netgate-3100-nut-and-cyberpower-ups-issue

[Gertjan]

First things first :

@jostermacedo said in NUT issue with Netgate 3100:

cyberpower

There is a condition : this list "Hardware compatibility list" should mention the UPS as supported.
I can't find 'cyberpower' ....

And what is the answer to question posted in other other thread ?
Why another thread ?

[jostermacedo]

@gertjan said in NUT issue with Netgate 3100:

First things first :

@jostermacedo said in NUT issue with Netgate 3100:

cyberpower

There is a condition : this list "Hardware compatibility list" should mention the UPS as supported.
I can't find 'cyberpower' ....

And what is the answer to question posted in other other thread ?
Why another thread ?

First, the list includes Cyber Power UPS. Second, I thought this was a better place to ask the question (PfSense Packages, instead of Netgate Hardware) as the issue is probably related to NUT and not the hardware specific version.

[Gertjan]

@jostermacedo said in NUT issue with Netgate 3100:

Cyber Power

With a space ;)
What version ?

edit :
See also NUT upsmon : at the bottom of the page you'll find a way to test.
Another test : power pfSense from another wall outlet,and connect the USB to the UPS.
Have the connection established.
Login to to the console and/or SSH.
Now remove the power from the UPS.
Check the main pfSense logs. And what show up on the console ?

edit 2 :
You use probably the USB driver "usbhid-ups" : see here

https://networkupstools.org/docs/man/usbhid-ups.html

scroll down to "Unattended shutdowns" and do what is suggested.

[jostermacedo]

@gertjan said in NUT issue with Netgate 3100:

@jostermacedo said in NUT issue with Netgate 3100:

Cyber Power

With a space ;)
What version ?

edit :
See also NUT upsmon : at the bottom of the page you'll find a way to test.
Another test : power pfSense from another wall outlet,and connect the USB to the UPS.
Have the connection established.
Login to to the console and/or SSH.
Now remove the power from the UPS.
Check the main pfSense logs. And what show up on the console ?

edit 2 :
You use probably the USB driver "usbhid-ups" : see here

https://networkupstools.org/docs/man/usbhid-ups.html

scroll down to "Unattended shutdowns" and do what is suggested.

Gertjan,

PfSense: 21.05.2
NUT: 2.7.4_8

thanks for the info. I'll try it tonight.

Joster