Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    New Netgate SG-1100 2.4.5-RELEASE-p1 Available Packages Empty

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    71 Posts 15 Posters 7.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      rcoleman-netgate Netgate @Jeremy11one
      last edited by

      @jeremy11one Previously you said that you aren't local to the device but now you've done a factory reset. Does that mean you're on site?

      If so I recommend requesting the 22.01 image from TAC and reimaging the system.

      Ryan
      Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
      Requesting firmware for your Netgate device? https://go.netgate.com
      Switching: Mikrotik, Netgear, Extreme
      Wireless: Aruba, Ubiquiti

      J 1 Reply Last reply Reply Quote 1
      • J
        Jeremy11one @rcoleman-netgate
        last edited by

        @rcoleman-netgate No, I'm still remote. There is a laptop onsite that is connected to the neighbor's Wi-Fi and also plugged into our LAN via ethernet. So I can remote into the laptop through the neighbor's Wi-Fi connection, then access the firewall through its LAN port since it's plugged into our network. That lets me do Factory Resets and anything else through the pfSense box's LAN port.

        If there's no way to fix it via the LAN port, I can ship a USB cable to them so I can re-image it that way, but shipping will take a few days.

        What is causing this "Bad Request" error? Is there some SSH command to tell pfSense to download and install a new image from another source?

        R 1 Reply Last reply Reply Quote 0
        • R
          rcoleman-netgate Netgate @Jeremy11one
          last edited by

          @jeremy11one The issue I see is it is looking at a package repo that isn't providing all the necc. information.

          I am afraid that I am not knowledgable enough to walk you around that specific issue but that doesn't mean that there is no other option to get to 2.4.5_1 and then to 22.01.

          Ryan
          Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
          Requesting firmware for your Netgate device? https://go.netgate.com
          Switching: Mikrotik, Netgear, Extreme
          Wireless: Aruba, Ubiquiti

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            If that 1100 able to ping out to anything now?

            Does it show the correct time and date?
            If it doesn't try entering a known ntp server directly like 216.239.35.0

            Steve

            J 1 Reply Last reply Reply Quote 0
            • J
              Jeremy11one @stephenw10
              last edited by

              @stephenw10 Yes, it can resolve and ping. And its date & time are correct.

              08661d52-0cce-4908-8d4c-a49bb25574bc-image.png

              49e3c2ac-f8dc-4c24-bcd7-81e4cdab50cc-image.png

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, OK make sure it can resolve and ping ews.netgate.com

                What you're seeing there looks exactly like the issue the custom update branch was created to workaround.

                [21.05.2-RELEASE][admin@1100.stevew.lan]/root: ping -c 1 ews.netgate.com
                PING ews.netgate.com (208.123.73.93): 56 data bytes
                64 bytes from 208.123.73.93: icmp_seq=0 ttl=50 time=109.961 ms
                
                --- ews.netgate.com ping statistics ---
                1 packets transmitted, 1 packets received, 0.0% packet loss
                round-trip min/avg/max/stddev = 109.961/109.961/109.961/0.000 ms
                

                Steve

                J 1 Reply Last reply Reply Quote 0
                • J
                  Jeremy11one @stephenw10
                  last edited by

                  @stephenw10 Somehow, pfSense stopped responding completely. I guess some config change I was trying somehow broke it. So this morning, we finally did the usbrecovery method, and MORE problems. The usbrecovery appears to have run successfully, but the firewall won't boot.

                  Here's the console output starting from the end of the usbrecovery:

                  Done!
                  
                  The system will halt now, please power off and remove the firmware
                  recovery storage device.
                  
                  
                  
                  
                  Shutdown NOW!
                  shutdown: [pid 818]
                  Waiting for system shutdown.
                  *** FINAL System shutdown message from root@pfSense-aarch64-recovery ***
                  
                  System going down IMMEDIATELY
                  
                      Feb  7 17:14:13 pfSense-aarch64-Stopping cron.
                  Waiting for PIDS: 709.
                  Stopping devd.
                  Waiting for PIDS: 483.
                  Writing entropy file: .
                  Writing early boot entropy file: .
                  .
                  Terminated
                  Feb  7 17:14:23 pfSense-aarch64-recovery syslogd: exiting on signal 15
                  Waiting (max 60 seconds) for system process `vnlru' to stop... done
                  Waiting (max 60 seconds) for system process `syncer' to stop...
                  Syncing disks, vnodes remaining... 0 0 0 done
                  Waiting (max 60 seconds) for system thread `bufdaemon' to stop... done
                  Waiting (max 60 seconds) for system thread `bufspacedaemon-0' to stop... done
                  All buffers synced.
                  Uptime: 3m8s
                  
                  The operating system has halted.
                  Power cycle or reset to reboot.
                  
                  TIM-1.0
                  WTMI-armada-17.10.5-34ce216
                  WTMI: system early-init
                  SVC REV: 5, CPU VDD voltage: 1.248V
                  
                  Fill memory before self refresh...done
                  
                  Now in Self-refresh Mode
                  Exited self-refresh ...
                  
                  
                  Self refresh Pass.
                  DDR self test mode test done!!
                  Vref read training
                  ===================
                  Final vdac_value 0x0000001F
                  
                  Vref write training
                  ===================
                  Final vref_value 0x0000001F
                  
                  DLL TUNING
                  ==============
                     DLL 0xc0001050[21:16]: [3,35,1c]
                     DLL 0xc0001050[29:24]: [7,27,17]
                     DLL 0xc0001054[21:16]: [5,36,1d]
                     DLL 0xc0001054[29:24]: [6,30,1b]
                     DLL 0xc0001074[21:16]: [0,3f,1f]
                     DLL 0xc0001074NOTICE:  Booting Trusted Firmware
                  NOTICE:  BL1: v1.3(release):armada-17.10.8:34247e0
                  NOTICE:  BL1: Built : 16:19:41, Nov  1 2NOTICE:  BL2: v1.3(release):armada-17.10.8:34247e0
                  NOTICE:  BL2: Built : 16:19:45, Nov  1 20NOTICE:  BL31: v1.3(release):armada-17.10.8:34247e0
                  NOTICE:  BL31:
                  
                  U-Boot 2017.03-armada-17.10.2-g6a6581a-dirty (Nov 01 2018 - 16:04:57 -0300)
                  
                  Model: Marvell Armada 3720 Community Board ESPRESSOBin
                         CPU    @ 1200 [MHz]
                         L2     @ 800 [MHz]
                         TClock @ 200 [MHz]
                         DDR    @ 750 [MHz]
                  DRAM:  1 GiB
                  U-Boot DT blob at : 000000003f716298
                  Comphy-0: USB3          5 Gbps
                  Comphy-1: PEX0          2.5 Gbps
                  Comphy-2: SATA0         6 Gbps
                  SATA link 0 timeout.
                  AHCI 0001.0300 32 slots 1 ports 6 Gbps 0x1 impl SATA mode
                  flags: ncq led only pmp fbss pio slum part sxs
                  PCIE-0: Link down
                  MMC:   sdhci@d0000: 0, sdhci@d8000: 1
                  SF: Detected mx25u3235f with page size 256 Bytes, erase size 64 KiB, total 4 MiB
                  Net:   eth0: neta@30000 [PRIME]
                  Hit any key to stop autoboot:  0
                  Card did not respond to voltage select!
                  mmc_init: -95, time 41
                  ** Bad device mmc 0 **
                  Card did not respond to voltage select!
                  mmc_init: -95, time 23
                  ** Bad device mmc 0 **
                  libfdt fdt_check_header(): FDT_ERR_BADMAGIC
                  No FDT memory address configured. Please configure
                  the FDT address via "fdt addr <address>" command.
                  Aborting!
                  No FDT memory address configured. Please configure
                  the FDT address via "fdt addr <address>" command.
                  Aborting!
                  ## Starting EFI application at 05000000 ...
                  WARNING: Invalid device tree, expect boot to fail
                  efi_load_pe: Invalid DOS Signature
                  ## Application terminated, r = -2
                  reading efi/boot/bootaa64.efi
                  2097152 bytes read in 60 ms (33.3 MiB/s)
                  reading armada-3720-sg1100.dtb
                  12725 bytes read in 11 ms (1.1 MiB/s)
                  ## Starting EFI application at 05000000 ...
                  Card did not respond to voltage select!
                  mmc_init: -95, time 23
                  Scanning disk sdhci@d8000.blk...
                  Found 4 disks
                  Consoles: EFI console
                      Reading loader env vars from /efi/freebsd/loader.env
                  FreeBSD/arm64 EFI loader, Revision 1.1
                  
                     Command line arguments: loader.efi
                     Image base: 0x5000000
                     EFI version: 2.05
                     EFI Firmware: Das U-boot (rev 0.00)
                     Console: efi (0x1000)
                     Load Path: bootefi
                     Load Device: bootefi
                  ERROR: cannot open /boot/lua/loader.lua: invalid argument.
                  
                  
                  Type '?' for a list of commands, 'help' for more detailed help.
                  
                  J 1 Reply Last reply Reply Quote 0
                  • J
                    Jeremy11one @Jeremy11one
                    last edited by

                    In case this helps anyone else, NetGate support said my SG-1100 needs a firmware update to fix this new error:

                    From NetGate:

                    Your 1100 needs a UBoot firmware upgrade to get the ZFS component support. 
                    
                    You will need to install to a UFS partition first, then run this command from the Diagnostics->Command Prompt (after connecting the 1100 to the internet): 
                    
                    /usr/local/share/u-boot/1100/u-boot-update.sh -f 
                    
                    And then you can reinstall with the ZFS partition. 
                    
                    Some 1100s had a UBoot version running that we did not find during our exhaustive testing and the above process should cover the error at the end of your log file: 
                    
                    ERROR: cannot open /boot/lua/loader.lua: invalid argument.
                    
                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, uboot should normally be updated automatically during the install.
                      We have seen some cases where it failed to recognise the old version and the above work-around can solve it in that situation.
                      Most users should never have to do that though.

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • J
                        Jeremy11one
                        last edited by

                        My SG-1100 is now fixed and running the latest OS and U-Boot firmware. Thanks for everyone's help.

                        before forcing update:
                        U-Boot 2017.03-armada-17.10.2-g6a6581a-dirty (Nov 01 2018 - 16:04:57 -0300)
                        
                        /usr/local/share/u-boot/1100/u-boot-update.sh -f
                        
                        after forcing update:
                        U-Boot 2018.03-devel-18.12.3-gc9aa92c-dirty (Oct 07 2021 - 18:20:55 -0300)
                        
                        1 Reply Last reply Reply Quote 1
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.