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    Solved - Upgrading from 2.6.0 to Plus - Unable to check for updates

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
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    • Z
      zachtywebb @Traveller
      last edited by

      @traveller Thanks! Will give that a go next time I have a window where internet can be down.

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      • T
        Traveller @zachtywebb
        last edited by

        @zachtywebb Good luck
        I'm doing the upgrade now as I finally have time when I don't need to connect to work, and my wife is away for the weekend.

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        • J
          jonlecroy @Traveller
          last edited by

          @traveller Thanks for the tip - didn't resolve for me (prefer was already checked, disabled ipv6 temporarily to see if that would help, it didn't.)

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          • R
            revengineer
            last edited by revengineer

            The issue persists and @Traveller provided the temporary solution. Thank you!

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            • Z
              zachtywebb
              last edited by

              I was able to successfully upgrade from 2.5.2 to 2.6.0 to 22.01 last night without needing to set the prefer IPv4 option. Looks like whatever was going on has been fixed.

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              • J
                jonlecroy
                last edited by jonlecroy

                I'm still seeing the problem. If the service side has changed/fixed is there a cache to clear somewhere?

                Specifically - still seeing ntop repo SSL validation errors. Pasting the upgrade command output is causing spam errors here :(

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                • ?
                  A Former User @Traveller
                  last edited by

                  @traveller Thanks for the advice about preferring IPv4 when IPv6 is enabled I think it is ews.netgate.com that only has an IPv4 address, I also got the following errors when IPv6 was preferred so it looks like a certificate issue as well.

                  Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.netgate.com
                  34369339392:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-amd64-ce/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1916:
                  Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/OU=pfSense Plus/CN=pfsense-plus-pkg00.netgate.com
                  34369339392:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-amd64-ce/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1916:

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                  • J
                    jonlecroy @jonlecroy
                    last edited by

                    This fixes the issue if the cert errors are for the ntop repo: https://www.yinfor.com/2022/02/upgrade-pfsense-from-the-community-edition-to-pfsense-plus.html

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                    • ?
                      A Former User @jonlecroy
                      last edited by

                      @jonlecroy

                      I have checked my pfsense install and do not have ntop installed. I am however using IPv6 in a dual stack environment and when I checked my internal DNS server which is used for all DNS queries I noticed that while most DNS queries for A and AAAA records do succceed unfortunately some do not. So if Prefer IPv4 is not selected the upgrade checking process fails, enable it and the Upgrade check works. I have been using dual stack IPv6 for 7 years now, hopefully now this IPv6 issue is highlighted the supporting infrastructure can be updated so Upgrade Check/Upgrade it works correctly

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                      • T
                        tohil @A Former User
                        last edited by

                        Hi all

                        I have the same issue on a fresh 2.6.0 install, which was on 22.01 before. I've reinstalled to get the box to zfs.

                        I've started this thread thread

                        any suggestions?

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                        • D
                          dpseattle
                          last edited by

                          This worked yesterday (April 21) however was not able to run the upgrade from 2.6 to plus. today, getting error:

                          Retrieving Unable to check for updates

                          Tried all the suggestions above. No joy. Could someone look at the upgrade server endpoints if there was a change blocking?

                          Thanks!

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                          • T
                            tohil @dpseattle
                            last edited by

                            @dpseattle
                            I had to copy cert files from a running box to the installation with issues and then it worked...

                            /etc/ssl
-rw-r--r--   1 root  wheel   7544 Feb 15 16:54 pfSense-repo-custom.cert
-rw-------   1 root  wheel   3242 Feb 15 16:54 pfSense-repo-custom.key
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                            • D
                              dpseattle
                              last edited by dpseattle

                              This post is deleted!
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                              • A
                                adelaide_guy
                                last edited by

                                I am also getting update issue. I am getting bad request:

                                Updating pfSense-core repository catalogue...
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/meta.txz: Bad Request
repository pfSense-core has no meta file, using default settings
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/packagesite.pkg: Bad Request
pkg-static: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v22_01_amd64-core/packagesite.txz: Bad Request
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//meta.txz: Bad Request
repository pfSense has no meta file, using default settings
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//packagesite.pkg: Bad Request
pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v22_01_amd64-pfSense_plus_v22_01//packagesite.txz: Bad Request
Unable to update repository pfSense
                                A 1 Reply Last reply Reply Quote 1
                                • A
                                  AkumaMG @adelaide_guy
                                  last edited by

                                  Same here,
                                  I this its SSL issue but not sure.

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    adelaide_guy @AkumaMG
                                    last edited by

                                    @akumamg

                                    I have open up a ticket with Netgate support and they made changes on their end to fix this issue. Try to update now and see if it works with you now but if it doesn't open up Netgate support ticket and they will you fix this for free.

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                                    • D
                                      dpseattle @adelaide_guy
                                      last edited by dpseattle

                                      @adelaide_guy Same blocker. Next, opened a support ticket. Appears they need a cert output from in-place upgraded CE system to correct their backend (asked if the system was in-place upgraded CE migrating to Plus or newly downloaded CE v2.6 upgrading to Plus - might be different fix routes). Anyways Netgate support was awesome! Migration from CE to Plus is complete.

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