Not getting same speed as isp router

johnpoz · Apr 22, 2022, 11:06 PM

@marzdor said in Not getting same speed as isp router:

When doing a speed test i get around 80-100 down

This could very well be the connection on pfsense wan is only 100, and not gig.. Does the web gui on pfsense show its connected at gig?

100 to be honest would be impossible if actually connected at only 100, max would be like say 95ish.. But that could well within the accuracy of measurement of the speed test, etc.

If your seeing something lower than 100, that really screams its only connected at 100 if you should be in the 200s

The sg1100 is quite capable of doing 200s - see this older thread about benchmarking it

https://forum.netgate.com/topic/140100/sg-1100-throughput-test

Multiple results there in the 800s for example with iperf testing.. Which is very optimistic/best case scenario for sure.. But 200-300s shouldn't be a problem.

marzdor · Apr 22, 2022, 11:39 PM

@johnpoz I see this on mine

I think that means I am on 100 right? If that is the case how do I adjust that?

Oh I think I see it under Interface -> switch -ports

should it be the 1000 full-duplex/master?

SteveITS · Apr 23, 2022, 12:04 AM

@marzdor auto should detect that. You can try 1000/full but may get errors. There’s a reason it was not detected as gigabit. Try a switch if you have one handy.

marzdor · Apr 23, 2022, 12:39 AM

@steveits Okay so I tried these 2 configs with a TP-Link TL-SG105

modem => switch => 1100 WAN , 1100 LAN => PC
modem => 1100 WAN => 1100 LAN => switch, switch => PC

did reboots but still seeing the same 100

akuma1x · Apr 23, 2022, 12:42 AM

@marzdor Try using a different network cable for your WAN connection.

marzdor · Apr 23, 2022, 12:52 AM

@akuma1x I tried 3 different cables going from the modem into the WAN and all three are showing 100 and getting similar speeds

SteveITS · Apr 23, 2022, 1:04 AM

@marzdor That’s a gig switch from what I see online. The modem is irrelevant as the 1100 would see the switch at 1000 with the modem disconnected. It just wouldn’t get an IP. So the modem doesn’t seem to be the issue.

Cable is category 5E or higher?

marzdor · Apr 23, 2022, 1:04 AM

@steveits Ah I didn't know it worked like that. 2 of the cables are cat5e and the 3rd I am not sure. The one I currently have plugged in is a cat5e

JKnott · Apr 23, 2022, 1:10 AM

@marzdor

All gigabit needs is plain CAT5, as it predates 5e. If you're only getting 100 Mb, either you have only 2 pairs working or a port is only capable of 100 Mb.

marzdor · Apr 23, 2022, 1:25 AM

@jknott I think maybe my WAN port is the issue I unplugged the cable from the WAN and put it in the OPT port and it showed up as 1000

SteveITS · Apr 23, 2022, 2:42 AM

@marzdor That would be an unexpected answer. The 1100 is a switch with VLANs to separate the ports. You could open a ticket with Netgate though.

You said you rebooted…did you Halt and unplug power for 15-30 seconds?

johnpoz · Apr 23, 2022, 3:24 AM

@marzdor

I am confused to why you show 2 wan??

Maybe I am just tired, but that sure doesn't seem right... And its only coming up half duplex as well.. Which is just going to be shit connection even if you were fine with just 100.

Maybe its something related to how you have your switch configured?? I don't have access to 2100 or 3100 at the exact moment. Would have to vpn into work, and my work laptop is off. Or tmrw I can fire up the 3100 I have here.. I need to update it and set it up for use anyway ;)

edit: OK I forgot I had one of the remote sites I could get to remotely.. Without having to vpn into work.

Did you configure your switch so one of the interfaces would be part of your wan???

marzdor · Apr 23, 2022, 4:24 AM

@johnpoz
I have only done the initial setup wizard out side of that I have not changed anything

In the wizard I left everything standard just changed
Hostname, switched the default 198.162.1.1 and added dns servers

Not sure why it shows 2 WAN it always has

SteveITS · Apr 23, 2022, 5:56 AM

@johnpoz said in Not getting same speed as isp router:

@marzdor

I am confused to why you show 2 wan??

Two LAN also which is interesting since it only has 3 ports. Perhaps worth resetting to defaults if not much has been set up? Can always restore from backup…

johnpoz · Apr 23, 2022, 1:17 PM

@steveits yeah shows 2 lans as well.. Something is off to me.. I don't have a 1100 to play with but have setup many a 3100.. Which has switch ports, etc..

Maybe its because all the ports are actually switched in sg1100 and none are discrete interfaces??

What I can say for sure that coming up 100 half duplex is not going to allow you to ever see your isp speed in the 200s..

@marzdor it couldn't hurt to do a reset.. Do you have a gig switch to use? Or even a PC to that has a gig interface and validate that the interfaces come up gig on the sg1100

You can plug the port of the sg1100 into a gig switch, or a just plug in to the port on pc or laptop that has a gig interface as well. Just to test if they come up gig..

What is the make and model number of this modem your plugging into?

SteveITS · Apr 23, 2022, 1:28 PM

@johnpoz The TP Link above is supposed to be a gig switch. Doesn’t make a lot of sense to me, which is why I went to removing power or reset to default configuration. Or open a ticket especially if it’s new.

johnpoz · Apr 23, 2022, 1:56 PM

@steveits but where did he say he tested that? Did I miss that part?

Seems to me he has only actually connected wan to the modem directly.

@marzdor said in Not getting same speed as isp router:

I tried 3 different cables going from the modem into the WAN and all three are showing 100

edit: BTW when doing gig it really should always be auto. If it doesn't come up gig via auto - something is wrong.. And the best course of action is to figure out why auto is not working, hard coding is not a good thing with gig.. Only time you would really hard code a gig interface, is if you didn't want it to come up gig, and wanted it to be only say 100 and not gig.

2 gig interfaces connected to each other should come up gig. If not - one or both of the ports are bad, the cable is bad, or something really wrong with the negotiation.. Its not unheard of specific devices having a problems talking to each other.. That would be the reason of putting a switch in between as a test. This should be rare, but it could be the problem. This is why I would suggest you test if the 1100 interface comes up gig when set to auto when plugged into some other gig device/switch other than the modem.

Even if you only had 4 of the 8 wires in the cable - should still come up 100 full. That its coming up 100 half - that is odd. Any possibility that the modem is set for 100 half? Vs auto?

stephenw10 · Apr 23, 2022, 2:08 PM

On the 1100 all three ports are switch ports just configured internally using VLANs. The interfaces widget shows the status of both interfaces and switch ports and that's what you're seeing there. That's expected.

What's not expected is that the WAN port is linked at 100M-HD.
Go to Interfaces > Switches > Ports to check the state and setting:

Steve

marzdor · Apr 23, 2022, 3:18 PM

@johnpoz
using the same cord
Gig switch -> WAN shows 100
Gig switch -> OPT shows 1000

the modem is Spectrum Advanced Voice Modem I don't think it is a modem issue since I get the 200+ mb down with their router using the same modem

@stephenw10

Mine looks like this

stephenw10 · Apr 23, 2022, 9:23 PM

It's linking at 100M-HD when set to autoselect which means it's failing to negotiate a link with the other end and falling back to that.
So either the other end set to a fixed speed/duplex and not negotiating at all or it's failing to negotiate for some reason. Since it should be 1G it's unlikely it would be set fixed. It certainly should not be!
But try setting the WAN port there to '1000baseT <full-duplex>'.

Steve