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    TAC support ticket emails: incorrect wording on close

    Official Netgate® Hardware
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    • luckman212L
      luckman212 LAYER 8
      last edited by

      Not sure where to post this, so... putting it here

      Just got an auto-close email to a TAC support ticket from a month ago. The subject was "Your Netgate Global Support ticket has been created"—which was pretty confusing. At first I thought maybe my email had been hacked.

      screenshot

      9f2a8e8f-f2bd-4fb9-af67-f75fa4e4a75f-image.png

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Thanks. We are investigating.

        Steve

        1 Reply Last reply Reply Quote 1
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