Autoconfig Backup errors after update to 22.05

iroal

After update to 22.05 I get this error:

"An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error)"

It happens when option "Automatically backup on every configuration change" is enable.

I have changed the Hint/Identifier, change the Encryption Password and reset the Device key, but the error continue.

Is there any log where I can see what is the problem?

Thanks.

stephenw10

Does it happen every time? Does it happen if you make manual backup?

Steve

iroal

@stephenw10

Yes, It always happen when "Automatically backup on every configuration change" is enable.

Once this option is enable in a few minutes the error appears.

stephenw10

And does it still fail if you trigger a manual backup from Services > ACB > Backup Now though?

iroal

@stephenw10

It works perfectly, just fail with "Automatically backup.."

stephenw10

Hmm, and that's the only error shown in the system log?

Anything in /cf/conf/acb ?

iroal

@stephenw10

cf/conf/acb is empty.

These are the errors in System log:

Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error

Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: New alert found: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error
)
Jul 14 18:12:09 php 98265 notify_monitor.php: Message sent to ####@##### OK

stephenw10

How long after config change are you seeing that logged? Is it the exact same time every time? That would indicate it's failing to upload until the time limit is exceeded for some reason.

Steve

moelassus

@stephenw10

I've been seeing this same error since upgrading to 22.05. In the logs, I see:

/usr/local/sbin/acbupload.php: End of configuration backup to https://acb.netgate.com/save (success).

Immediately followed by:

/usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error

If I go to the Restore tab the backup is there.

iroal

@moelassus said in Autoconfig Backup errors after update to 22.05:

@stephenw10

I've been seeing this same error since upgrading to 22.05. In the logs, I see:

/usr/local/sbin/acbupload.php: End of configuration backup to https://acb.netgate.com/save (success).

Immediately followed by:

/usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error

If I go to the Restore tab the backup is there.

That is exactly my problem, the Backup is done but the error appears.

iroal

@stephenw10

I enable "Automatically backup on every configuration change".

Make a change in the config.

After 1-2 minutes the error appears, but the backup was done correctly.

stephenw10

In your logs above the error seems instant:

Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error) - Unknown error
Jul 14 18:12:03 php 93872 /usr/local/sbin/acbupload.php: New alert found: An error occurred while uploading the encrypted configuration to https://acb.netgate.com/save (Unknown error)
Jul 14 18:12:09 php 98265 notify_monitor.php: Message sent to ####@##### OK

What is it that takes 1-2 mins? And does that vary between the manual and auto backups?

I'm not able to replicate that here yet.

Steve

iroal

@stephenw10

The problem seems to have disappeared, only change done was is pfBlockerNG set the DNSBL Mode to Python Mod.

After the change no more errors with Autoconfig Backup.

Thanks for you support.