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    Auto Configuration Backup not saving

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      DSB
      last edited by

      Hello there,
      always when I want to setup the Auto Configuration Backup plugin I enter all the data and hit the checkbox. After saving the configuration all settings are reset as if I did nothing. In Notices I get the following message:
      Netgate pfSense Plus is restoring the configuration /cf/conf/backup/config-1659030952.xml @ 2022-07-28 19:57:13
      whereas the numbers are changing always.
      Any ideas?
      Thanks in Advance
      Thomas

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @DSB
        last edited by

        @dsb That's not the normal behavior.
        What hardware are you running on?
        What version of the software?

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You see that notice immediately after trying to setup ACB? Or after a reboot?

          That implies something is corrupting the config and it has to load the last backup.

          Steve

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          • D
            DSB
            last edited by

            It's a Netgate 7100 running 22.05-RELEASE .

            The notice is showing up immediately, no reboot requiered.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, well that's not good.

              Try as a test using very basic values in the ACB setup, like 12345 as the password and nothing else.

              Is there anything in the system logs after triggering the issue?

              Steve

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              • D
                DSB
                last edited by

                If I use a too easy password, then it tells I need at least 8 characters. After using 1-8 it does the same.

                The logs tell

                Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: New alert found: Netgate pfSense Plus is restoring the configuration /cf/conf/backup/config-1659364453.xml
Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: Netgate pfSense Plus is restoring the configuration /cf/conf/backup/config-1659364453.xml
Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: XML error: Undeclared entity error at line 608 in /conf/config.xml
Aug 2 14:10:32	php-fpm	67394	/services_acb_settings.php: Configuration Change: admin@172.18.50.77 (Local Database): AutoConfigBackup settings updated
                stephenw10S 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator @DSB
                  last edited by

                  @dsb said in Auto Configuration Backup not saving:

                  XML error: Undeclared entity error at line 608 in /conf/config.xml

                  Ah, OK. Is it always that line if just repeat it? What part of the config is that in your file?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    @dsb said in Auto Configuration Backup not saving:

                    XML error: Undeclared entity

                    Looking at similar bugs in the past they have been caused by incorrect handling of unexpected characters. What exactly are you entering in the ACB settings?

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                    • D
                      DSB
                      last edited by

                      ahhhhh thanks yes thats it, I tried to use an ü

                      Without it works flawlessly. Thanks so much!

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yeah, I just confirmed that using Testü as the hint. I'll open a bug...

                        1 Reply Last reply Reply Quote 1
                        • D
                          DSB
                          last edited by

                          thanks a lot :)

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            https://redmine.pfsense.org/issues/13388

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