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    Netgate 1100 dns stops

    Scheduled Pinned Locked Moved General pfSense Questions
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    • GertjanG
      Gertjan @Freek_Box
      last edited by

      @freek_box said in Netgate 1100 dns stops:

      I asume I'm on the latest version?

      Add the RSS widget on your dashboard :

      756b3318-6899-48c8-91d0-0a25b10033c0-image.png

      https://www.netgate.com/blog/pfsense-plus-software-version-22.05-now-available
      so you'll have a double check on what happening and available.

      This :

      298af18d-a1a5-4249-8f25-b9cb40fb8653-image.png

      is strange.
      The check for available updates succeeded, but the info coming back said "21.05.2-Release", so, you're fine.
      As already said above, use the Troubleshooting Upgrades suggestions. You will find 22.05 avaible.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • F
        Freek_Box @SteveITS
        last edited by

        @steveits

        I did the:
        Navigate to System > Updates
        Set Branch to Previous stable version
        Wait a few moments for the upgrade check to complete

        But now it shows:

        74666a34-5166-417d-a38b-de6f51a7e7c4-image.png

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          At the command line run:

          pkg-static -d update

          What error does it return?

          1 Reply Last reply Reply Quote 0
          • F
            Freek_Box
            last edited by

            @stephenw10

            DBG(1)[40213]> pkg initialized
            Updating pfSense-core repository catalogue...
            DBG(1)[40213]> PkgRepo: verifying update for pfSense-core
            DBG(1)[40213]> Pkgrepo, begin update of '/var/db/pkg/repo-pfSense-core.sqlite'
            DBG(1)[40213]> Request to fetch pkg+https://repo.netgate.com/pkg/pfSense_plus-v21_05_2_aarch64-core/meta.conf
            DBG(1)[40213]> opening libfetch fetcher
            DBG(1)[40213]> Fetch > libfetch: connecting
            DBG(1)[40213]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v21_05_2_aarch64-core/meta.conf with opts "i"
            1082900480:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_lib.c:283:
            DBG(1)[40213]> Fetch: fetching from: https://repo00.atx.netgate.com/pkg/pfSense_plus-v21_05_2_aarch64-core/meta.conf with opts "i"
            Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo00.atx.netgate.com
            1082900480:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1915:
            Segmentation fault (core dumped)

            1 Reply Last reply Reply Quote 0
            • F
              Freek_Box
              last edited by

              When I do:
              pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade

              I get:
              pkg-static: Repository pfSense missing. 'pkg update' required
              pkg-static: No package database installed. Nothing to do!
              Updating pfSense-core repository catalogue...
              1082900480:error:141F0006:SSL routines:tls_construct_cert_verify:EVP lib:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_lib.c:283:
              Certificate verification failed for /C=US/ST=Texas/L=Austin/O=Rubicon Communications, LLC (Netgate)/CN=repo01.atx.netgate.com
              1082900480:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed:/var/jenkins/workspace/pfSense-build-release-tarballs/BUILD_NODE/pkg-aarch64/OS_MAJOR_VERSION/freebsd12/PLATFORM/aws/crypto/openssl/ssl/statem/statem_clnt.c:1915:
              Child process pid=4480 terminated abnormally: Segmentation fault

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                The segfault like that indicates the crypto chip is in an unreachable state. You need to completely power cycle the device to reset it. So halt the device then remove the power for 10s or so. It should update correctly when rebooted.
                https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#segmentation-fault-in-pkg

                Steve

                F leresL 2 Replies Last reply Reply Quote 0
                • F
                  Freek_Box @stephenw10
                  last edited by

                  @stephenw10

                  I have no possibility to unplug it is that a problem? The device is hours away from me.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    SteveITS Galactic Empire @Freek_Box
                    last edited by

                    @freek_box If you click that doc page URL it's a known issue. It shouldn't affect normal operations but does affect packages and therefore upgrades. I believe it's just a one time fix though. I haven't had it recur on my 2100.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Unfortunately I know of no other way to reset that once it has entered that state. It will not be able to connect to the update repo until the crypto chip is reachable again.

                      F 1 Reply Last reply Reply Quote 0
                      • F
                        Freek_Box @stephenw10
                        last edited by

                        @stephenw10 only rebooting is not enough?

                        GertjanG stephenw10S 2 Replies Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @Freek_Box
                          last edited by Gertjan

                          @freek_box
                          Noop.
                          The 'crypto chip' van't be reset using a command.
                          A 10 seconds power down can bring it back online.

                          edit : that is : a clean, commanded power down by the GUI or console(SSH),. Some ripping out the power and put it back in again could create other issues like a dirty file system.

                          So : console or SSH option 6.
                          Or GUI : Diagnostics > Halt System
                          Let the system shut down.
                          Then, remove the power for 10 seconds.
                          Power back in.
                          Done.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator @Freek_Box
                            last edited by

                            @freek_box said in Netgate 1100 dns stops:

                            only rebooting is not enough?

                            It is not. The crypto chip remains powered as long as the PSU is connected to the device.

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • F
                              Freek_Box
                              last edited by

                              So how do I know if I'm on the correct version? I also have a VPS running with version:
                              a8e32727-a8c5-41de-8bfa-c86b0675cc45-image.png

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @Freek_Box
                                last edited by Gertjan

                                @freek_box
                                You didn't notice it, way back in 2021, that this info
                                7bbf64c3-d21b-40b3-bcf8-801b9fe4e151-image.png
                                is refreshed every couple of hours or so.

                                And then yours stopped refreshing for 18 months => not showing that you missed several major updates.
                                Like being on Windows 7, and don't know that 8, 8,1 and then 10 - and now 11 saw the light.

                                Or look here : https://www.pfsense.org/download/

                                Or look here : https://www.netgate.com/blog/tag/releases

                                Or on the dashboard of pfSense itself :
                                cbbbe23e-9a57-430a-a0b9-0207c8e5edc2-image.png

                                No joke : never - ever - trust automated system 😊 : you have to check (a couple of clicks actually) to see if a newer "version" is available.

                                2.4.4 is .... ancient.

                                Check out Troubleshooting Upgrades.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                F 1 Reply Last reply Reply Quote 0
                                • F
                                  Freek_Box @Gertjan
                                  last edited by

                                  @gertjan LOL I did not see that 2021 damm alright thnx!

                                  1 Reply Last reply Reply Quote 1
                                  • F
                                    Freek_Box
                                    last edited by

                                    I also have a old machine with pfsense on it see screenshot by switching it from branch it now sees it can be updated. Is this device safely to update to 2.5 I though there was something with this hardware that it could not run a newer version or something?

                                    4debc9d7-25ca-428b-8823-4c0cb5b1309f-image.png

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      SteveITS Galactic Empire @Freek_Box
                                      last edited by

                                      @freek_box That's not an 1100 I take it? It might be clearer to start a new thread for a different topic...

                                      You might be thinking of AES-NI which Netgate originally planned to make required, but backed away from that 2-3 years ago.

                                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                      Upvote 👍 helpful posts!

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Yes, you should be able to update that. It will probably end up going to 2.6 directly once you start the process. Be sure to backup the config in case you do need to reinstall.

                                        Steve

                                        F 1 Reply Last reply Reply Quote 0
                                        • F
                                          Freek_Box @stephenw10
                                          last edited by Freek_Box

                                          So I tried to do the update from 2.4.4 to 2.4.5 but it got in an error. Now if I go to the update screen it says:

                                          378700f6-cc38-4548-bfff-1c7b488b12ce-image.png

                                          The error report:
                                          [30-Sep-2022 07:43:55 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'readline.so' (tried: /usr/local/lib/php/20170718/readline.so (Shared object "libreadline.so.7" not found, required by "readline.so"), /usr/local/lib/php/20170718/readline.so.so (Cannot open "/usr/local/lib/php/20170718/readline.so.so")) in Unknown on line 0

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            You likely can't upgrade to 2.4.5 because there is no branch existing for that. The 'previous stable' branch is 2.5.2 at this point.
                                            The only way to get to 2.4.5 would be to reinstall to it.

                                            That particular PHP error is known during upgrade and is not normally an issue. However it looks like it attempted and failed to upgrade to 2.4.5 so the current state is unknown.

                                            You may be able to recover it as shown here:
                                            https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

                                            If you have the option though I would just install 22.05 clean and restore your config.

                                            Steve

                                            1 Reply Last reply Reply Quote 0
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