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    Dashboard not accessible.

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      That implies a php issue of some kind. Probably one of the dashboard widgets doing something it shouldn't. Have you added any recently?

      First try to ssh in or connect to the console in hyper-v and restart php and then the webgui from the menu. Options 16 then 10.

      Steve

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      • L
        lispeedyg
        last edited by

        Thanks for the very quick response.

        1. I've not added or modified anything on the dashboard in quite a while.
        2. I've tried the PHP-FPM restart, no change
        3. I looked at the filter logs but, don't know what to look for.

        Again, I'm able to get to every other page. So, is there a log that I can view to debug?

        Thanks again.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          I would check the main system log and nginx log after you see the 504.

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          • L
            lispeedyg
            last edited by

            Thanks for the hint. The following is what was raised on receiving a error:
            AnyDesk_9iFs0vrDf7.png

            Any ideas as to how I can try to fix this?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Hmm, nothing specific.

              504 is almost always a php issue though, I expect there to be something in the system log.

              You might also check /var/log/nginx/error.log but I'm not sure that's used any longer.

              Otherwise you can try manually removing any widgets from the dashboard in the config file.

              Steve

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              • L
                lispeedyg
                last edited by lispeedyg

                I'm trying to figure out how to delete some of the widgets. I exported the XML file and certainly could delete some widgets there. However, I don't see the possibility to restore ONLY the Widgets. I've had negative experiences when I try to restore the entire XML file.

                Is there a way to edit the widgets on the Dashboard through the File editor?

                Actually, I've found the config.xml file and can edit it. Can you give me some info on what can be deleted in the Widgets section:

                <widgets>
                	<sequence>system_information:col1:open:0,interfaces:col2:open:0,installed_packages:col2:open:0,traffic_graphs:col2:open:0,ntp_status:col3:open:0,interface_statistics:col3:open:0,log:col3:open:0,services_status:col3:open:0,pfblockerng:col2:open:0</sequence>
                	<period>10</period>
                </widgets>
                

                Thanks

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  The default widgets config looks like:

                  	<widgets>
                  		<sequence>system_information:col1:show,disks:col1:show,netgate_services_and_support:col2:show,interfaces:col2:show</sequence>
                  		<period>10</period>
                  	</widgets>
                  

                  Steve

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                  • L
                    lispeedyg
                    last edited by

                    Hi Steve,
                    Thank You. that worked. Using the standard config I was able to get to the get to the dashboard page. And, once there, I was able to re-install the widgets. Don't know what went wrong. But, at least there was a work-around.

                    Thanks again,
                    Gus

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, that's odd. The same widgets you had before? Configured the same way?

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                      • L
                        lispeedyg
                        last edited by

                        Exactly. No difference.

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