da0: Attempt to query device size failed: NOT READY, Medium not present

[mcouture]

I'm having trouble with one of my offsite pfSense devices. When there is a power outage the system powers back on but the users state that they have to power cycle the pfSense box to get the Internet to work again.

The box is one of those no-name brand mini Pc things with 4 ports on them. It has a nvme drive as it's only drive.

I notice in dmesg that there are these errors:

ZFS filesystem version: 5
ZFS storage pool version: features support (5000)
ugen0.1: <Intel XHCI root HUB> at usbus0
uhub0 on usbus0
uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
nvme0: Allocated 64MB host memory buffer
nvd0: <Fanxiang S501 128GB> NVMe namespace
nvd0: 122104MB (250069680 512 byte sectors)
hdacc0: <Intel Jasper Lake HDA CODEC> at cad 2 on hdac0
hdaa0: <Intel Jasper Lake Audio Function Group> at nid 1 on hdacc0
pcm0: <Intel Jasper Lake (HDMI/DP 8ch)> at nid 4 on hdaa0
Trying to mount root from zfs:pfSense/ROOT/default []...
WARNING: WITNESS option enabled, expect reduced performance.
uhub0: 14 ports with 14 removable, self powered
Root mount waiting for: usbus0 CAM
Root mount waiting for: usbus0 CAM
ugen0.2: <USB Storage USB Storage> at usbus0
umass0 on uhub0
umass0: <USB Storage USB Storage, class 0/0, rev 2.00/14.04, addr 1> on usbus0
(probe0:umass-sim0:0:0:0): REPORT LUNS. CDB: a0 00 00 00 00 00 00 00 00 10 00 00
(probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
(probe0:umass-sim0:0:0:0): SCSI status: Check Condition
(probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
(probe0:umass-sim0:0:0:0): Error 6, Unretryable error
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
Root mount waiting for: CAM
da0 at umass-sim0 bus 0 scbus1 target 0 lun 0
da0: <Generic STORAGE DEVICE 1404> Removable Direct Access SPC-4 SCSI device
da0: 40.000MB/s transfers
da0: Attempt to query device size failed: NOT READY, Medium not present
da0: quirks=0x3<NO_SYNC_CACHE,NO_6_BYTE>

Is this a problem or am I looking in the wrong direction?

[stephenw10]

da0 is not nvme. It's usually a USB drive which lines up with this:

umass0: <USB Storage USB Storage, class 0/0, rev 2.00/14.04, addr 1> on usbus0
(probe0:umass-sim0:0:0:0): REPORT LUNS. CDB: a0 00 00 00 00 00 00 00 00 10 00 00
(probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
(probe0:umass-sim0:0:0:0): SCSI status: Check Condition
(probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
(probe0:umass-sim0:0:0:0): Error 6, Unretryable error

What is that USB connected storage device? Should it be there?

[mcouture]

@stephenw10

I don’t have anything plugged into any USB port on that box. That is what is confusing me.

[rcoleman-netgate]

@mcouture said in da0: Attempt to query device size failed: NOT READY, Medium not present:

I don’t have anything plugged into any USB port on that box. That is what is confusing me.

Have you opened the case up to see if there's anything internal?

[stephenw10]

It could potentially also be USB connected internal storage such as eMMC that isn't removable. Or something like a cell modem that has some storage.

[csharp2a]

@rcoleman-netgate I am running the community edition so as far as I am aware, I cannot open a support case.

[stephenw10]

You can't open a support ticket without a subscription, that's true.