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    Reinstalling confusion re: 'Tip'

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • billlB
      billl
      last edited by

      Hello,
      In the doc for Reinstalling pfSense Software,
      the Tip below steps 3 and 4 has me confused:
      3. Connect to the console port of the Netgate device.
      4. Insert the memstick into the USB port and boot the system.
      Tip
      The best practice is to turn off the device, insert the USB memstick, confirm console access, and boot the device.
      Starting the recovery process requires interrupting the boot process very soon after the boot process begins.

      If I have turned off the device, how will I confirm console access.
      Also, in that sentence, does 'boot the device' entail simply turning on the device?
      Finally, the 'tip' seems to be contrary to steps 3 and 4, am I missing something?
      Thank you!
      Bill

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      • R
        rcoleman-netgate Netgate @billl
        last edited by

        @billl said in Reinstalling confusion re: 'Tip':

        The best practice is to turn off the device, insert the USB memstick, confirm console access, and boot the device.
        Starting the recovery process requires interrupting the boot process very soon after the boot process begins.

        Most, but not all, of our devices Serial adapters take power from the computer via USB. You can connect putty prior to enabling power.

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        billlB 1 Reply Last reply Reply Quote 0
        • billlB
          billl @rcoleman-netgate
          last edited by

          @rcoleman-netgate Thank you Ryan,
          Looks like a SG-1100 may not be one of those devices :)
          After unplugging the power cord on the SG-1100, and connecting a mac to it via the console cable, I did not see any lights on the device and was unable to connect using 'screen'.
          I was successful following steps 3 and 4, with the device plugged in, and ignoring the 'Tip'.
          Thanks!
          Bill

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          • R
            rcoleman-netgate Netgate @billl
            last edited by

            @billl said in Reinstalling confusion re: 'Tip':

            Looks like a SG-1100 may not be one of those devices :)

            It definitely is in that list. If your cable is not connected snugly it could be spotty and have issues.

            The only firewall I've had an issue with, and it was spotty, was the 5100.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

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