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Can’t get Wan interface (dhcp) to capture remote ip (isp) address

Scheduled Pinned Locked Moved Routing and Multi WAN
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  • F
    fin1000
    last edited by Feb 12, 2023, 1:31 AM

    Having problems with the WAN interface either giving 0.0.0.0 or an old isp address or 192.168.100.1 ( modem local)
    Seems to be no way to flush this and get a the current isp address - restarted modem and pfsense but nothing works - no connection to outside not even check update
    Any ideas - thanks

    V 1 Reply Last reply Feb 12, 2023, 4:04 PM Reply Quote 0
    • V
      viragomann @fin1000
      last edited by Feb 12, 2023, 4:04 PM

      @fin1000
      In Status > Interfaces you should be able to renew it. Did you try this?

      F 1 Reply Last reply Feb 12, 2023, 6:12 PM Reply Quote 0
      • F
        fin1000 @viragomann
        last edited by Feb 12, 2023, 6:12 PM

        @viragomann

        Thanks
        Have tried that a few times but still get a gateway address of the old ip. And it’s not pulling anything from the modem except, sometimes the internal 192.168 modem address
        Have even deleted the interface and reinstalled it but same thing
        This is meant to be a back up for my system (running 2.4 as updating it totally wrecked connectivity so reverted to 2.4 as it worked well and wasn’t broken) and is still working fine.

        DNS settings are the same as my other system which are fine - it seems to be an inability to use the isp address from dchp
        Additionally, setting the WAN address to static with the correct isp ip fails too
        There’s no connection to the outside

        V 1 Reply Last reply Feb 12, 2023, 6:21 PM Reply Quote 0
        • V
          viragomann @fin1000
          last edited by Feb 12, 2023, 6:21 PM

          @fin1000
          Possibly that's what it gets from the DHCP server.

          Sniff the DHCP traffic and check out the negotiation.
          In packet capture select concerned interface and enter "67|68" as port filter.
          Select full details level.

          Start the capture and try to renew the IP. pfSense should send out a DHCP request. Verify which host is responding and whats the content.

          F 1 Reply Last reply Feb 12, 2023, 6:43 PM Reply Quote 0
          • F
            fin1000 @viragomann
            last edited by Feb 12, 2023, 6:43 PM

            @viragomann
            Thanks
            Out of my depth here but - this is the out put

            13:35:32.860836 d4:ae:52:ca:a5:5f > ff:ff:ff:ff:ff:ff, ethertype IPv4 (0x0800), length 342: (tos 0x10, ttl 128, id 0, offset 0, flags [none], proto UDP (17), length 328)
            0.0.0.0.68 > 255.255.255.255.67: [udp sum ok] BOOTP/DHCP, Request from d4:ae:52:ca:a5:5f, length 300, xid 0x5c05c4b0, secs 52, Flags [none] (0x0000)
            Client-Ethernet-Address d4:ae:52:ca:a5:5f
            Vendor-rfc1048 Extensions
            Magic Cookie 0x63825363
            DHCP-Message Option 53, length 1: Discover
            Client-ID Option 61, length 7: ether d4:ae:52:ca:a5:5f
            Hostname Option 12, length 7: "pfSense"
            Parameter-Request Option 55, length 10:
            Subnet-Mask, BR, Time-Zone, Classless-Static-Route
            Default-Gateway, Domain-Name, Domain-Name-Server, Hostname
            Option 119, MTU
            13:35:49.532162 d4:ae:52:ca:a5:5f > ff:ff:ff:ff:ff:ff, ethertype IPv4 (0x0800), length 342: (tos 0x10, ttl 128, id 0, offset 0, flags [none], proto UDP (17), length 328)
            0.0.0.0.68 > 255.255.255.255.67: [udp sum ok] BOOTP/DHCP, Request from d4:ae:52:ca:a5:5f, length 300, xid 0xde0d8a15, Flags [none] (0x0000)
            Client-Ethernet-Address d4:ae:52:ca:a5:5f
            Vendor-rfc1048 Extensions

            V 1 Reply Last reply Feb 12, 2023, 6:50 PM Reply Quote 0
            • V
              viragomann @fin1000
              last edited by Feb 12, 2023, 6:50 PM

              @fin1000
              There is no server responding.

              pfSense broadcasts a DHCP DISCOVER, so each DHCP server in the layer 2 network should receive it and respond with a DHCP OFFER, but nothing.

              From where do you expect to get an IP?
              If it's the ISP router, maybe there is no DHCP server configured on it?
              If you replaced an ISP router with pfSense, possibly the ISP requires to certain MAC. In this case you should be able to spoof the ISP routers MAC in the WAN settings.

              F 1 Reply Last reply Feb 12, 2023, 7:21 PM Reply Quote 0
              • F
                fin1000 @viragomann
                last edited by Feb 12, 2023, 7:21 PM

                @viragomann
                I see
                the modem is connected to xfinity and getting a remote ip and is working on my other pfsense box (its identified by a registered MAC with the isp rather than name psswd)
                now when i connect this modem to the new pfsense box I encounter the problem - only getting an old ip (it seems xfinty have an odd sense of "fixed ip" in that it changes on some modem reboots - anyways - I was assuming (tho being a numpty on networking and just trying to get a backup working)
                that the WAN would be able to recognize the remote ip as my other system, I thought, was doing - tho I may be off on that -
                Then screen attached to the box only gives WAN (wan) -> bce0 ->
                I'm at a loss and cant just use the config from the other box as its v2.4 and has different NIC interfaceces.

                C V 2 Replies Last reply Feb 12, 2023, 7:22 PM Reply Quote 0
                • C
                  chpalmer @fin1000
                  last edited by Feb 12, 2023, 7:22 PM

                  @fin1000 Did you reboot the modem?

                  Triggering snowflakes one by one..
                  Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                  F 1 Reply Last reply Feb 12, 2023, 7:40 PM Reply Quote 0
                  • V
                    viragomann @fin1000
                    last edited by Feb 12, 2023, 7:29 PM

                    @fin1000 said in Can’t get Wan interface (dhcp) to capture remote ip (isp) address:

                    the modem is connected to xfinity and getting a remote ip and is working on my other pfsense box (its identified by a registered MAC with the isp rather than name psswd)
                    now when i connect this modem to the new pfsense box I encounter the problem

                    So you can take over the MAC of the other box.

                    F 1 Reply Last reply Feb 12, 2023, 7:42 PM Reply Quote 0
                    • F
                      fin1000 @chpalmer
                      last edited by Feb 12, 2023, 7:40 PM

                      @chpalmer
                      yep
                      need to be careful tho as if the isp ip changes my main system will be screwed if it doesn't re sync
                      Ive had these sort of problems years ago with modems needing to be rebooted at the same time to get connections as they couldn't work it out on their own

                      1 Reply Last reply Reply Quote 0
                      • F
                        fin1000 @viragomann
                        last edited by Feb 12, 2023, 7:42 PM

                        @viragomann
                        you mean the MAC address of the other box WAN interface?

                        V 1 Reply Last reply Feb 12, 2023, 7:44 PM Reply Quote 0
                        • V
                          viragomann @fin1000
                          last edited by Feb 12, 2023, 7:44 PM

                          @fin1000
                          Yes. There is a box where you can enter it in the interface settings.

                          F 1 Reply Last reply Feb 12, 2023, 8:34 PM Reply Quote 0
                          • F
                            fin1000 @viragomann
                            last edited by Feb 12, 2023, 8:34 PM

                            @viragomann
                            im confused here? should I spoof the other box WAN interface address on the new box (not sure how i would do that tho)
                            My working box is fine

                            I want to set up a new one as a backup in case of failure

                            There just seems no way to make the new box connect to the modem and retrieve the isp ip address from it -Tho if I connect it directly into my linux laptop it wont connect to that either

                            V 1 Reply Last reply Feb 12, 2023, 8:42 PM Reply Quote 0
                            • V
                              viragomann @fin1000
                              last edited by Feb 12, 2023, 8:42 PM

                              @fin1000
                              Yes, I'd simply spoof the MAC of the other box.
                              Of course, you cannot connect both at the same time, but for backup purposes it should be fine.

                              F 1 Reply Last reply Feb 12, 2023, 8:46 PM Reply Quote 0
                              • F
                                fin1000 @viragomann
                                last edited by Feb 12, 2023, 8:46 PM

                                @viragomann
                                Thanks
                                can I ask how ans where I do this cant seem to see anywhere that will accept changes?
                                And you mean use the WAN mac from the other box?

                                V 1 Reply Last reply Feb 12, 2023, 8:49 PM Reply Quote 0
                                • V
                                  viragomann @fin1000
                                  last edited by Feb 12, 2023, 8:49 PM

                                  @fin1000
                                  In the WAN interface settings.
                                  9dfabf0f-14e6-462c-9b5c-4f4191695dc4-grafik.png

                                  F 1 Reply Last reply Feb 12, 2023, 8:59 PM Reply Quote 0
                                  • F
                                    fin1000 @viragomann
                                    last edited by Feb 12, 2023, 8:59 PM

                                    @viragomann
                                    Excellent! Thanks
                                    The ip address is now correct
                                    Just need to check if connections to the outside are avilable

                                    F 1 Reply Last reply Feb 12, 2023, 9:17 PM Reply Quote 0
                                    • F
                                      fin1000 @fin1000
                                      last edited by Feb 12, 2023, 9:17 PM

                                      @fin1000
                                      Many thanks!
                                      all running - VPN up VLANS active and both boxes connected to same modem and running at same time

                                      V C 2 Replies Last reply Feb 12, 2023, 9:20 PM Reply Quote 0
                                      • V
                                        viragomann @fin1000
                                        last edited by Feb 12, 2023, 9:20 PM

                                        @fin1000
                                        At the same time? I'd not expect that they get different IPs.
                                        But if so it's pretty nice.

                                        1 Reply Last reply Reply Quote 0
                                        • C
                                          chpalmer @fin1000
                                          last edited by Feb 12, 2023, 9:29 PM

                                          @fin1000 said in Can’t get Wan interface (dhcp) to capture remote ip (isp) address:

                                          @fin1000
                                          Many thanks!
                                          all running - VPN up VLANS active and both boxes connected to same modem and running at same time

                                          Running the same MAC address on both WAN's??

                                          Triggering snowflakes one by one..
                                          Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                          1 Reply Last reply Reply Quote 0
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