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    Fatal trap 12: page fault while in kernel mode after upgrade to 23.01

    Scheduled Pinned Locked Moved General pfSense Questions
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    • E
      eddie-raydian
      last edited by

      Hello,

      I am having an issue with a Fatal trap 12 everytime I try and access the login web page to the firewall after the upgrade to 23.01. It was working fine before upgrade. I am, unfortunately, using UFS as the file system. Below is the trap message from the system.log file. I am hoping someone can help me with this issue. Or would it be better to use the config.xml file and start with a fresh install. This is on VMware Esxi 6.5 and using the Intel nics and not the vmxnet3.

      Feb 20 12:15:09 fw kernel:
      Feb 20 12:15:09 fw kernel:
      Feb 20 12:15:09 fw kernel: Fatal trap 12: page fault while in kernel mode
      Feb 20 12:15:09 fw kernel: cpuid = 1; apic id = 02
      Feb 20 12:15:09 fw kernel: fault virtual address = 0x0
      Feb 20 12:15:09 fw kernel: fault code = supervisor read data, page not present
      Feb 20 12:15:09 fw kernel: instruction pointer = 0x20:0xffffffff81318667
      Feb 20 12:15:09 fw kernel: stack pointer = 0x28:0xfffffe00037f9610
      Feb 20 12:15:09 fw kernel: frame pointer = 0x28:0xfffffe00037f9610
      Feb 20 12:15:09 fw kernel: code segment = base 0x0, limit 0xfffff, type 0x1b
      Feb 20 12:15:09 fw kernel: = DPL 0, pres 1, long 1, def32 0, gran 1
      Feb 20 12:15:09 fw kernel: processor eflags = interrupt enabled, resume, IOPL = 0
      Feb 20 12:15:09 fw kernel: current process = 4 (doneq0)
      Feb 20 12:15:09 fw kernel: rdi: fffff80008f17114 rsi: 0 rdx: 42b
      Feb 20 12:15:09 fw kernel: rcx: 42b r8: 1 r9: 9
      Feb 20 12:15:09 fw kernel: rax: fffff80008f17114 rbx: fffff8006b4bac00 rbp: fffffe00037f9610
      Feb 20 12:15:09 fw kernel: r10: 594852b0 r11: ff r12: fffff80008e80700
      Feb 20 12:15:09 fw kernel: r13: 0 r14: fffff8006b4bad00 r15: 1
      Feb 20 12:15:09 fw kernel: trap number = 12
      Feb 20 12:15:09 fw kernel: panic: page fault
      Feb 20 12:15:09 fw kernel: cpuid = 1
      Feb 20 12:15:09 fw kernel: time = 1676924062
      Feb 20 12:15:09 fw kernel: KDB: enter: panic

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      • jimpJ jimp moved this topic from Problems Installing or Upgrading pfSense Software on
      • F
        FSC830
        last edited by

        No snapshot created before updating?
        Running a pfSense at VMware WS here in a test environment I always do a snapshot prior doing major changes.
        Best way, to revert if something weird happens.

        Regards

        E 1 Reply Last reply Reply Quote 0
        • M
          mazarian
          last edited by

          Same thing is happening to me on 2.6 on several installs built on a Topton Intel N6005 mini PC using Proxmox 7.3. I was thinking it was a Proxmox settings issue of some kind, but I'm seeing a lot of non-virtualized PFSense users have the same issue.

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          • E
            eddie-raydian @FSC830
            last edited by

            @fsc830 first of all, this is not helpful and disrespectful to all users on the forum. If you cannot provide help or good feedback, I think we can all agree that it you should not post.

            As for the issue, it was not related to not having a snapshot of it. I did. I thought it would be helpful if I reported the issue and if someone would like to help resolve it. I went ahead and rebuilt it from scratch just to see if it was just a bad setup. I did however import the old configuration.

            This is still happening on a brand new build with the restore of the old configuation. It only crashes if I try and access the GUI over ipsec VPN tunnel. It does not happen when it is a local.

            Has anyone else experienced this? Does anyone at NetGate want the crash report?

            Eddie

            S 1 Reply Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @eddie-raydian
              last edited by SteveITS

              @eddie-raydian see thread
              https://forum.netgate.com/topic/176974/web-gui-crashes-after-upgrade-from-22-05-to-23-01/75

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

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              • F
                FSC830
                last edited by

                @eddie-raydian said in Fatal trap 12: page fault while in kernel mode after upgrade to 23.01:

                @fsc830 first of all, this is not helpful and disrespectful to all users on the forum. If you cannot provide help or good feedback, I think we can all agree that it you should not post.

                Second of all, asking, if a backup (or in case of VMware a snapshot) is available is a legitimated question to think about further steps.

                Cant see, why this should be disrespectful.
                But as you desired: I will not post to any of your questions again. ๐Ÿ˜Ž

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