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    No WAN connectivity

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      beatgeek
      last edited by

      My ISP had an outage on Friday which was eventually fixed by the end of the day. However, Pfsense still did not work, gave me no internet connectivity. I switched to my backup router just to make sure, and yes, the backup router does have internet and works perfectly.

      So I switched back to Pfsense, rebooted, rebooted again multiple times after having my ISP send the reset signal to my modem, still nothing. Finally in desperation I reset back to factory defaults (WAN is DHCP, not static), and still I get total packet loss on pings, traceroutes, and gateway status is forever "pending".

      What do I need to do to get Pfsense working again? The troubleshooting network connectivity section of the documentation did not help.

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      • R
        rcoleman-netgate Netgate @beatgeek
        last edited by

        @beatgeek Check the status of the dpinger service.

        Status->Services

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

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        • B
          beatgeek @rcoleman-netgate
          last edited by

          @rcoleman-netgate
          It has a red X, stopped. When I clicked 'start', it still comes back with a red X.

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          • B
            beatgeek @rcoleman-netgate
            last edited by

            @rcoleman-netgate
            The related log entries, (Status/System Logs/System/Gateways) shows:
            dpinger 54575 WAN_DHCP 192.168.100.1: sendto error: 65

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            • R
              rcoleman-netgate Netgate @beatgeek
              last edited by

              @beatgeek https://docs.netgate.com/pfsense/en/latest/troubleshooting/gateway-errors.html#sendto-error-65

              Ryan
              Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
              Requesting firmware for your Netgate device? https://go.netgate.com
              Switching: Mikrotik, Netgear, Extreme
              Wireless: Aruba, Ubiquiti

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                What gateway are you being passed by the ISP? No route error like that implies it might be outside the WAN subnet. There's a advanced gateway setting for allowing a gateway like that: 'use non-local gateway'. If that's what is happening.

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