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Errors when checking for package updates.

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    SteveITS Galactic Empire @GiaNN
    last edited by Jun 1, 2023, 4:02 PM

    @GiaNN said in Errors when checking for package updates.:

    @stephenw10 consider that i didn't know of the update... My dashboard always told me it's up to date.

    It seems like there's a path there somehow where it's not succeeding the update check but not showing an error. I posted in another thread but the first time I tried updating from 23.01 to 23.05 on my 2100 at home it showed a cert error. I backed off because it was release day. The next night it showed 23.01 was current. I went to Update Settings which was still set to Current branch, saved it without changing anything, after which the update to 23.05 was then detected and installed fine. I believe I've seen a few similar posts.

    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
    Upvote 👍 helpful posts!

    G 1 Reply Last reply Jun 1, 2023, 4:09 PM Reply Quote 0
    • G
      GiaNN @SteveITS
      last edited by Jun 1, 2023, 4:09 PM

      @SteveITS i don't know, now i just updated, i had to change the repo from 23.01 to 23.05 and back a couple of times, then it said that there was an update available and i updated.

      S 1 Reply Last reply Jun 1, 2023, 4:16 PM Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Jun 1, 2023, 4:14 PM

        Yes, showing it's up to date when it should show 'Unable to check for updates' seems like a regression. It was solved previously: https://redmine.pfsense.org/issues/8870

        1 Reply Last reply Reply Quote 0
        • S
          SteveITS Galactic Empire @GiaNN
          last edited by Jun 1, 2023, 4:16 PM

          @GiaNN Yes that's the recommended solution for upgrade not offered. I am not sure why I just saved without changing it, but I did. :) That may be a clue though since it also worked.

          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
          Upvote 👍 helpful posts!

          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Jun 1, 2023, 4:27 PM

            Part of that is a known bug we're working on. The stored repo path in the config becomes invalid but it's not obvious because the gui only shows the current valid repos with the default selected when that happens. Switching repos or saving the current repo updates the config with a currently valid setting.

            S J 2 Replies Last reply Jun 17, 2023, 3:58 AM Reply Quote 0
            • S
              scuderia09 @stephenw10
              last edited by Jun 17, 2023, 3:58 AM

              @stephenw10

              Same issue here with a 23.01 stuck upgrade on a 6100. Flipping around the stable/prev channels in the GUI don't make a difference.

              [23.01-RELEASE][x@pfsense]/: pfSense-upgrade -cd
              Messages:
              Your Netgate device has pfSense+ as part of your device purchase.
              ERROR: It was not possible to determine pkg remote version
              >>> Updating repositories metadata... 
              Updating pfSense-core repository catalogue...
              pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/meta.txz: Bad Request
              repository pfSense-core has no meta file, using default settings
              pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.pkg: Bad Request
              pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.txz: Bad Request
              Unable to update repository pfSense-core
              Updating pfSense repository catalogue...
              pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/meta.txz: Bad Request
              repository pfSense has no meta file, using default settings
              pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.pkg: Bad Request
              pkg-static: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Bad Request
              Unable to update repository pfSense
              Error updating repositories!
              ERROR: It was not possible to determine pfSense remote version
              ERROR: It was not possible to determine pfSense-base remote version
              ERROR: It was not possible to determine pfSense-kernel-pfSense remote version
              Your system is up to date
              
              
              S 1 Reply Last reply Jun 17, 2023, 4:44 PM Reply Quote 0
              • S
                scuderia09 @scuderia09
                last edited by Jun 17, 2023, 4:44 PM

                @scuderia09

                actually... giving up and letting it sit overnight after setting to 23.05 channel finally presented an upgrade option in GUI and that worked out.

                1 Reply Last reply Reply Quote 1
                • J
                  johnpoz LAYER 8 Global Moderator @stephenw10
                  last edited by Jun 18, 2023, 6:46 PM

                  @stephenw10 said in Errors when checking for package updates.:

                  Part of that is a known bug we're working on.

                  I ran into this yesterday, I just went in and hit save on the update page selecting 23.05 which I am on.. And then it worked.. I have been on 23.05 for a while now.. It was odd.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jun 19, 2023, 11:25 AM

                    Hmm, that is odd if it was already on 23.05. Same 'Bad Request' error?

                    J 1 Reply Last reply Jun 19, 2023, 11:28 AM Reply Quote 0
                    • J
                      johnpoz LAYER 8 Global Moderator @stephenw10
                      last edited by johnpoz Jun 19, 2023, 11:31 AM Jun 19, 2023, 11:28 AM

                      @stephenw10 said in Errors when checking for package updates.:

                      Same 'Bad Request' error?

                      yup

                      here it was still in my ssh history, just had to scroll up

                      [23.05-RELEASE][admin@sg4860.local.lan]/root: pkg update
                      Updating pfSense-core repository catalogue...
                      pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_amd64-core/meta.txz: Bad Request
                      repository pfSense-core has no meta file, using default settings
                      pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.pkg: Bad Request
                      pkg: https://pfsense-plus-pkg01.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.txz: Bad Request
                      Unable to update repository pfSense-core
                      Updating pfSense repository catalogue...
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/meta.txz: Bad Request
                      repository pfSense has no meta file, using default settings
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.pkg: Bad Request
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Bad Request
                      Unable to update repository pfSense
                      Error updating repositories!
                      [23.05-RELEASE][admin@sg4860.local.lan]/root: pkg update
                      Updating pfSense-core repository catalogue...
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/meta.txz: Bad Request
                      repository pfSense-core has no meta file, using default settings
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.pkg: Bad Request
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-core/packagesite.txz: Bad Request
                      Unable to update repository pfSense-core
                      Updating pfSense repository catalogue...
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/meta.txz: Bad Request
                      repository pfSense has no meta file, using default settings
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.pkg: Bad Request
                      pkg: https://pfsense-plus-pkg00.atx.netgate.com/pfSense_plus-v23_05_amd64-pfSense_plus_v23_05/packagesite.txz: Bad Request
                      Unable to update repository pfSense
                      Error updating repositories!
                      [23.05-RELEASE][admin@sg4860.local.lan]/root: 
                      

                      Then you can see where I logged into the gui, did the update save thing.. and then it worked

                      [23.05-RELEASE][admin@sg4860.local.lan]/root: 
                      Message from syslogd@sg4860 at Jun 17 16:40:31 ...
                      php-fpm[433]: /index.php: Successful login for user 'admin' from: 192.168.9.100 (Local Database)
                      https://pfsense-plus-pkg00.atx.netgate.croot: pkg update
                      Updating pfSense-core repository catalogue...
                      pfSense-core repository is up to date.
                      Updating pfSense repository catalogue...
                      pfSense repository is up to date.
                      All repositories are up to date.
                      [23.05-RELEASE][admin@sg4860.local.lan]/root:
                      

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                      1 Reply Last reply Reply Quote 0
                      • S
                        SwissSteph
                        last edited by SwissSteph Jun 19, 2023, 11:40 AM Jun 19, 2023, 11:39 AM

                        Same problem two days ago on my 8200 and Netgate support asked me to do "pfSense-upgrade -d -c" which solved the problem.
                        https://forum.netgate.com/topic/180888/solved-help-sudo-pkg-upgrade-in-netgate-8200-bad-request?_=1687174518657

                        By income since, I hope that it is indeed solved definitively

                        I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                        ... And now I'm living with a Netgate 8200
                        ... And sorry for my bad English...

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Jun 19, 2023, 12:10 PM

                          Ah yes, if you are just checking directly at the CLI it's probably just that the user cert has expired. When you check in the gui it automatically pulls a new cert before checking. At the CLI you can pfSense-upgrade -c to do that.

                          1 Reply Last reply Reply Quote 0
                          • S
                            SwissSteph
                            last edited by Jul 11, 2023, 6:07 AM

                            @stephenw10 said in Errors when checking for package updates.:

                            pfSense-upgrade -c

                            It's amazing, because I got the same error messages again and by running "pfSense-upgrade -c" (from the GUI) I fixed the problem again -> no more error message.

                            Would it be possible to give me an explanation of "why this phenomenon comes back" and how to prevent it?

                            I'd like to understand where I'm going wrong.

                            Thanks for your comments :-)

                            I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                            ... And now I'm living with a Netgate 8200
                            ... And sorry for my bad English...

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Jul 11, 2023, 1:18 PM

                              In order to access the pkg repos clients must have a valid client cert. To get the cert clients reach out to the backend system, are validated and given a cert with a short lifetime.

                              If you login to the cli and try to access the pkg system directly it will fail with the 'bad request' if the client cert has expired. Usually you will not see that via the gui because any of the pkg functions accessed that way renew the cert before hand.

                              At the CLI you can run pfSense-upgrade or pfSense-repoc to update the cert.

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • S
                                SwissSteph
                                last edited by Jul 11, 2023, 1:23 PM

                                Hello Steve,

                                Thank you for your reply. My English is not at all OK, can you just tell me what the abbrevatioon "CLI" means?

                                Sorry for the stupid question, then I'll be able to understand your answer much better :-)
                                Steph

                                I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                                ... And now I'm living with a Netgate 8200
                                ... And sorry for my bad English...

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Jul 11, 2023, 1:40 PM

                                  Sorry it's Command Line Interface. So when working at the command line directly.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    SwissSteph
                                    last edited by Jul 11, 2023, 2:10 PM

                                    Thanks for the clarification ;-)

                                    I usually type the command "pkg update or pkg upgrade" in the GUI to see if there is anything to update.

                                    And if the answer shows it, indiquand to press "Y", as I can't do it in the GUI (I don't know how it's possible) I launch an SSh and then answer with "Y" once "pkg upgrade" is launched.

                                    That's why I saw (in the GUI) these error messages, then ran "pfSense-upgrade -c" and then "pkg upgrade" to check that I no longer had the error message.

                                    In the end, what's the best method, because in the GUI I get the error message, but if I run the same command from SSh, will I also get these errors? That's what I'm having trouble understanding.

                                    I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                                    ... And now I'm living with a Netgate 8200
                                    ... And sorry for my bad English...

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Jul 11, 2023, 2:44 PM

                                      The best method to check for updates from the gui?

                                      Just refresh the system widget on the dashboard.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        SwissSteph
                                        last edited by Jul 12, 2023, 5:46 AM

                                        Thanks for the tip ;-)

                                        My "problem" is that I put the script that is suggested in https://forum.netgate.com/topic/179402/pfblockerng-3-2-0_4/10?_=1681407650676 and I no longer receive mail if my pfsense is in error as mentioned here.

                                        So I'm going to have to deal with this "problem" and have my script work only once in a while.

                                        Thanks again for your help and advice!

                                        I started with two "no-name" pfsense, one for use at home and the other as a backup in case of problems (which can happen when you're new to pfsense).
                                        ... And now I'm living with a Netgate 8200
                                        ... And sorry for my bad English...

                                        1 Reply Last reply Reply Quote 0
                                        • G
                                          gonace
                                          last edited by gonace Oct 28, 2023, 11:10 AM Oct 28, 2023, 11:10 AM

                                          I've got the kind of the same issue but the GUI does not find any packages, both the "installed" and "available" list are empty and running the commend just throws these errors

                                          [23.05.1-RELEASE][root@pfsense]/root: pfSense-upgrade -d -c
                                          pfSense-repoc-static: invalid signature
                                          failed to read the repo data.
                                          failed to update the repository settings!!!
                                          failed to update the repository settings!!!
                                          

                                          I'm at a lost what to do.

                                          1 Reply Last reply Reply Quote 0
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