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    Latest update failed - caught in login loop

    Problems Installing or Upgrading pfSense Software
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    • W
      Wastapi
      last edited by Wastapi

      After updating to latest stable, The PFsense machine rebooted.

      In the prompt I see
      Attempt to query device size failed Not ready Medium not present - Tray closed
      mountroot: waiting for device /dev/ufsid/xxxxxxxx

      Then It enters in FreeBSD/amd64 (Amnesiac) prompt for login.
      When I try to login with a bad info I get Login failed,
      When I log with the right credentials - It loops asking for login again

      I did a fsck. No change
      Normally there is a backup on the disk. I would like to restore, but I can't reach the pfsense screen.

      R 1 Reply Last reply Reply Quote 0
      • R
        rcoleman-netgate Netgate @Wastapi
        last edited by

        Follow these instructions: https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html

        We, in TAC, run fsck about a dozen times when we hit the UFS loop.

        The back up your config and reinstall with ZFS (if you're not on a Netgate 1000 or 3100 unit).

        Ryan
        Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
        Requesting firmware for your Netgate device? https://go.netgate.com
        Switching: Mikrotik, Netgear, Extreme
        Wireless: Aruba, Ubiquiti

        W 1 Reply Last reply Reply Quote 0
        • W
          Wastapi @rcoleman-netgate
          last edited by rcoleman-netgate

          @rcoleman-netgate
          Thanks. Still no luck! Ran it 15 times to be sure.

          I really don't get it. :/
          See attached
          IMG_2674 Large.jpeg

          R 1 Reply Last reply Reply Quote 0
          • R
            rcoleman-netgate Netgate @Wastapi
            last edited by

            @wastapi There are times that the UFS partition is just too far gone to be repaired.

            You should be able to mount it in RO mode and get your XML config if you need it still (but note that we do advise users to back up their config before any and all software updates.

            Ryan
            Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
            Requesting firmware for your Netgate device? https://go.netgate.com
            Switching: Mikrotik, Netgear, Extreme
            Wireless: Aruba, Ubiquiti

            W 1 Reply Last reply Reply Quote 0
            • W
              Wastapi @rcoleman-netgate
              last edited by

              @rcoleman-netgate
              Thanks for your continued support! Weird. Not sure why I can't get in then. And not sure why it crashed in the update.

              I have a "viable" on on my mac. Old but a nice startpoint.

              Now I downloaded BalenaEtcher
              I downloaded an image (not sure if I chose the right options - See below)
              And when I try to boot on the USB Stick - It says it is not a bootable device

              e8fa3985-bd63-4e13-97ec-e852f592a425-image.png

              R 1 Reply Last reply Reply Quote 0
              • R
                rcoleman-netgate Netgate @Wastapi
                last edited by

                @wastapi said in Latest update failed - caught in login loop:

                I have a "viable" on on my mac. Old but a nice startpoint.
                Now I downloaded BalenaEtcher
                I downloaded an image (not sure if I chose the right options - See below)
                And when I try to boot on the USB Stick - It says it is not a bootable device

                You want the VGA version -- your system has a VGA monitor on it, you're not connecting over Serial AFAICT.

                Ryan
                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                Requesting firmware for your Netgate device? https://go.netgate.com
                Switching: Mikrotik, Netgear, Extreme
                Wireless: Aruba, Ubiquiti

                W 2 Replies Last reply Reply Quote 0
                • W
                  Wastapi @rcoleman-netgate
                  last edited by

                  @rcoleman-netgate

                  1-I tried that too. Same result: Non-system Disk

                  2-I opened the drive - Seems not to contain anything. ?!

                  af1cf500-64a4-4e53-8ba1-f0d1a0c30670-image.png

                  $ du -hs PFSENSE/
                  du: PFSENSE//.Trashes: Operation not permitted
                  78K PFSENSE/

                  Although The image I downloaded and Flashed with was 438MB
                  pfSense-CE-memstick-2.6.0-RELEASE-amd64_VGA.img

                  3- PS: The Drive is formatted FAT32

                  Thanks again!

                  1 Reply Last reply Reply Quote 0
                  • W
                    Wastapi @rcoleman-netgate
                    last edited by

                    @rcoleman-netgate
                    Well... I am stuck. I hope someone can help.

                    1-I tried fsck
                    2-I even tried multiple pfsense thumb drive. They are not considered BOOTABLE by my system anymore. Not sure why. Tried other USB ports in case - no luck

                    3-Here is a video of the boot process and steps I took
                    Maybe it sheds a light on your end?
                    VIDEO: https://drive.google.com/file/d/1KDxF_oxTbpzd_l7VInM7SWz_AGHJ5fL5/view?usp=sharing

                    Thanks for any help!

                    Dobby_D 1 Reply Last reply Reply Quote 0
                    • Dobby_D
                      Dobby_ @Wastapi
                      last edited by

                      @wastapi

                      • Download the VGA image
                      • make sure the USB stick is empty and no volume
                        or format on that stick is existing (perhaps you wipe
                        it under windows or macOS)
                      • start Balena etcher chose the image and write it
                        to that USB stick

                      Your USB stick should be matching to the USB version in
                      your computer v. 2.0 stick > v. 2.0 port and in the BIOS should be not set up "USB legacy mode" because that is
                      often the problem with USB keyboards and USB sticks.

                      If you have a free SSD/HDD present with nothing more
                      on it I mean no other partitions or formats it might be
                      the best option. Try again the installation.

                      If all will be not really running out of the box you could retry it again by disabling all unneeded things in that computer such ports devices and install over serial
                      console cable from your mac, if you have one present,
                      but then you must choose the memstick serial
                      image, only for being sure that the video card is not
                      that problem during the install.

                      #~. @Dobby

                      Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                      PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                      PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                      1 Reply Last reply Reply Quote 0
                      • W
                        Wastapi
                        last edited by

                        @dobby_
                        Thanks for your detailed response!

                        There is nothing about USB legacy mode or version in my BIOS. Weird. But I DO agree, it is crazy that no USB stick is bootable! At the present time, I just want to boot something from a key and it does not work. :/

                        This update crash REALLY seem this update screwed up my machine. not sure where to start from at this point.

                        I am a point where I may start shopping for a miniPC and move on with my life. :/

                        Dobby_D 1 Reply Last reply Reply Quote 0
                        • W Wastapi referenced this topic on
                        • Dobby_D
                          Dobby_ @Wastapi
                          last edited by

                          @wastapi

                          Really sad to hear from you, but anyway, if you are
                          buying a miniPC you should be perhaps have a look
                          on if it is supporting pfSense out of the box, not
                          running again into that case.

                          #~. @Dobby

                          Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                          PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                          PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                          W 2 Replies Last reply Reply Quote 0
                          • W
                            Wastapi @Dobby_
                            last edited by

                            @dobby_
                            It worked for 3 years non stop. And before that it was accepting this particular usb stick as it was our backup in case we needed to restore.
                            I don’t understand what happened during this update to render it so unusable.

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wastapi @Dobby_
                              last edited by

                              @Dobby_
                              So I purchased this. https://a.co/d/8pTeH9O

                              There are no instructions in the box.

                              Hoping I can EASILY reinstall pfsense from scratch and use my latest configuration backup for a quick setup.

                              R Dobby_D 2 Replies Last reply Reply Quote 0
                              • R
                                rcoleman-netgate Netgate @Wastapi
                                last edited by

                                @Wastapi instructions:
                                plug in monitor
                                keyboard
                                USB drive
                                power

                                do things

                                Ryan
                                Repeat, after me: MESH IS THE DEVIL! MESH IS THE DEVIL!
                                Requesting firmware for your Netgate device? https://go.netgate.com
                                Switching: Mikrotik, Netgear, Extreme
                                Wireless: Aruba, Ubiquiti

                                1 Reply Last reply Reply Quote 0
                                • Dobby_D
                                  Dobby_ @Wastapi
                                  last edited by

                                  @Wastapi said in Latest update failed - caught in login loop:

                                  So I purchased this. https://a.co/d/8pTeH9O

                                  Cool box, so I am really pretty sure you will be having fun with it together with pfSense.

                                  As I was reading this from many other users, I would get hands on really good thermal paste an put some on the CPU, to getting something around 10 C°
                                  cooler against the factory paste.

                                  #~. @Dobby

                                  Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                                  PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                                  PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                                  W 2 Replies Last reply Reply Quote 0
                                  • W
                                    Wastapi @Dobby_
                                    last edited by

                                    @Dobby_ mmm I had not read about this. Please share links. I am not sure I want to void my warranty.

                                    Dobby_D 1 Reply Last reply Reply Quote 0
                                    • Dobby_D
                                      Dobby_ @Wastapi
                                      last edited by

                                      @Wastapi said in Latest update failed - caught in login loop:

                                      mmm I had not read about this. Please share links. I am not sure I want to void my warranty.

                                      Thermal paste will be something you will be renewing for time to time again and again,
                                      otherwise you will be running in some heating
                                      problems, and this is more or less with any computers except servers that comes sorted
                                      with an thermal pad.

                                      Stay patient I will search the forum for find them back.

                                      #~. @Dobby

                                      Turris Omnia - 4 Ports - 2 GB RAM / TurrisOS 7 Release (Btrfs)
                                      PC Engines APU4D4 - 4 Ports - 4 GB RAM / pfSense CE 2.7.2 Release (ZFS)
                                      PC Engines APU6B4 - 4 Ports - 4 GB RAM / pfSense+ (Plus) 24.03_1 Release (ZFS)

                                      1 Reply Last reply Reply Quote 0
                                      • W
                                        Wastapi @Dobby_
                                        last edited by

                                        @Dobby_
                                        Ok. I was able to install it on the network. Breath of fresh air.

                                        Yet do I have to set it up from scratch or I can restore from a backup? Even if it’s completely different machine with different interfaces etc?

                                        1 Reply Last reply Reply Quote 0
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