SG-3100 can't connect after latest update
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(I also posted this under pdSense/hardware but I think this is the correct location for the post)
Hi,
I applied the latest update this morning and afterwards I'm unable to connect to my SG-3100. I connected via Serial Port and when I issue a command like 4) Reset to factory defaults I get this error:
pid 1406 (php-cgi), jid 0, uid 0: exited on signal 11 (core dumped)
Segmentation fault (core dumped)When I try option 16) Restart PHP-FPM
I get the fillowing error:
Killing check_reload_status
Killing php-fpm
pkill: Cannot open pidfile `/var/run/php-fpm.pid': No such file or directory
pid 1440 (php-cgi), jid 0, uid 0: exited on signal 11 (core dumped)
pid 1544 (php-cgi), jid 0, uid 0: exited on signal 11 (core dumped)
Starting php-fpm
pid 1551 (php-fpm), jid 0, uid 0: exited on signal 11 (core dumped)
Segmentation fault (core dumped)
Starting check_reload_status
pid 1554 (php-cgi), jid 0, uid 0: exited on signal 11 (core dumped)
Segmentation fault (core dumped)Any suggestions on how to proceed?
Thank you.
Best,
-Joseph -
@JosephLaurino Did you wait until it finished? It might take 10-15 minutes or so, sometimes more.
One option is to reinstall and restore from backup.
https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/reinstall-pfsense.html
They usually send the install image inside 15 minutes or so. -
@SteveITS thanks for the informationā¦ I will follow-up and report back once I get this going.
Thanks!