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PHP errors after upgrade to 23.09: "libicuio.so.72" not found

Scheduled Pinned Locked Moved General pfSense Questions
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  • D
    DominikHoffmann @stephenw10
    last edited by DominikHoffmann Nov 6, 2023, 11:14 PM Nov 6, 2023, 11:12 PM

    @stephenw10: The output of that is

    pfSense-23.05.1
    pfSense-Status_Monitoring-php82-1.8_3
    pfSense-base-23.09
    pfSense-boot-23.09
    pfSense-default-config-serial-23.05.1
    pfSense-kernel-pfSense-23.09
    pfSense-pkg-Avahi-2.2_4
    pfSense-pkg-Cron-0.3.8_3
    pfSense-pkg-Notes-0.2.9_5
    pfSense-pkg-openvpn-client-export-1.9_1
    pfSense-repo-23.05.1
    pfSense-repoc-20230912
    pfSense-u-boot-1100-20220428
    pfSense-u-boot-2100-20210930_1
    pfSense-u-boot-env-20230123
    pfSense-upgrade-1.2_6
    php82-pfSense-module-0.95
    

    As for disk space:
    Screenshot 2023-11-06 at 6.13.19 PM.png

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Nov 6, 2023, 11:56 PM

      Interesting it has pulled in somethings.

      Ok try running: pkg-static upgrade and see what packages it offers to you. Do not agree to the pkg upgrades yet.

      D 1 Reply Last reply Nov 7, 2023, 3:48 AM Reply Quote 1
      • D
        DominikHoffmann @stephenw10
        last edited by Nov 7, 2023, 3:48 AM

        @stephenw10

        Updating pfSense-core repository catalogue...
        Fetching meta.conf:
        pfSense-core repository is up to date.
        Updating pfSense repository catalogue...
        Fetching meta.conf:
        pfSense repository is up to date.
        All repositories are up to date.
        Checking for upgrades (55 candidates): .......... done
        Processing candidates (55 candidates): .......... done
        Checking integrity... done (0 conflicting)
        The following 65 package(s) will be affected (of 0 checked):
        
        New packages to be INSTALLED:
        	boost-libs: 1.82.0_1 [pfSense]
        	dhcpcd: 10.0.2 [pfSense]
        	dhcpleases6: 0.1_3 [pfSense]
        	gmp: 6.3.0 [pfSense]
        	kea: 2.4.0 [pfSense]
        	log4cplus: 2.1.0 [pfSense]
        	pfSense-composer-deps: 0.1 [pfSense]
        	php82-gmp: 8.2.11 [pfSense]
        	py311-libzfs: 1.1.2023020700 [pfSense]
        	py311-setuptools: 63.1.0_1 [pfSense]
        
        Installed packages to be UPGRADED:
        	bind-tools: 9.18.13 -> 9.18.16 [pfSense]
        	filterlog: 0.1_9 -> 0.1_10 [pfSense]
        	igmpproxy: 0.3_1,1 -> 0.4,1 [pfSense]
        	isc-dhcp44-relay: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
        	isc-dhcp44-server: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
        	links: 2.28,1 -> 2.29_1,1 [pfSense]
        	lua-resty-core: 0.1.24 -> 0.1.27 [pfSense]
        	miniupnpd: 2.2.1_1,1 -> 2.3.3_1,1 [pfSense]
        	mobile-broadband-provider-info: 20221107 -> 20230416 [pfSense]
        	mpd5: 5.9_14 -> 5.9_16 [pfSense]
        	nginx: 1.22.1_5,3 -> 1.24.0_11,3 [pfSense]
        	ntp: 4.2.8p15_5 -> 4.2.8p17_1 [pfSense]
        	openldap26-client: 2.6.4 -> 2.6.6 [pfSense]
        	openvpn: 2.6.2 -> 2.6.5 [pfSense]
        	pcsc-lite: 1.9.9,2 -> 2.0.0,2 [pfSense]
        	pfSense: 23.05.1 -> 23.09 [pfSense]
        	pfSense-default-config-serial: 23.05.1 -> 23.09 [pfSense]
        	pfSense-repo: 23.05.1 -> 23.09 [pfSense]
        	pftop: 0.8_2 -> 0.8_4 [pfSense]
        	php82-bcmath: 8.2.4 -> 8.2.11 [pfSense]
        	php82-bz2: 8.2.4 -> 8.2.11 [pfSense]
        	php82-ctype: 8.2.4 -> 8.2.11 [pfSense]
        	php82-curl: 8.2.4 -> 8.2.11 [pfSense]
        	php82-dom: 8.2.4 -> 8.2.11 [pfSense]
        	php82-filter: 8.2.4 -> 8.2.11 [pfSense]
        	php82-gettext: 8.2.4 -> 8.2.11 [pfSense]
        	php82-intl: 8.2.4_1 -> 8.2.11 [pfSense]
        	php82-ldap: 8.2.4 -> 8.2.11 [pfSense]
        	php82-mbstring: 8.2.4 -> 8.2.11 [pfSense]
        	php82-opcache: 8.2.4 -> 8.2.11 [pfSense]
        	php82-openssl_x509_crl: 1.3_2 -> 1.3_3 [pfSense]
        	php82-pcntl: 8.2.4 -> 8.2.11 [pfSense]
        	php82-pdo: 8.2.4 -> 8.2.11 [pfSense]
        	php82-pdo_sqlite: 8.2.4 -> 8.2.11 [pfSense]
        	php82-pear-Mail: 1.4.1,1 -> 1.5.0,1 [pfSense]
        	php82-posix: 8.2.4 -> 8.2.11 [pfSense]
        	php82-readline: 8.2.4 -> 8.2.11 [pfSense]
        	php82-session: 8.2.4 -> 8.2.11 [pfSense]
        	php82-shmop: 8.2.4 -> 8.2.11 [pfSense]
        	php82-simplexml: 8.2.4 -> 8.2.11 [pfSense]
        	php82-sockets: 8.2.4 -> 8.2.11 [pfSense]
        	php82-sqlite3: 8.2.4 -> 8.2.11 [pfSense]
        	php82-sysvmsg: 8.2.4 -> 8.2.11 [pfSense]
        	php82-sysvsem: 8.2.4 -> 8.2.11 [pfSense]
        	php82-sysvshm: 8.2.4 -> 8.2.11 [pfSense]
        	php82-tokenizer: 8.2.4 -> 8.2.11 [pfSense]
        	php82-xmlreader: 8.2.4 -> 8.2.11 [pfSense]
        	php82-xmlwriter: 8.2.4 -> 8.2.11 [pfSense]
        	py39-setuptools: 63.1.0 -> 63.1.0_1 [pfSense]
        	smartmontools: 7.3 -> 7.4 [pfSense]
        	sqlite3: 3.41.0_1,1 -> 3.42.0,1 [pfSense]
        	strongswan: 5.9.10_2 -> 5.9.11_1 [pfSense]
        	uclcmd: 0.1_3 -> 0.2.20211204 [pfSense]
        	voucher: 0.1_2 -> 0.1_3 [pfSense]
        	zstd: 1.5.4_1 -> 1.5.5 [pfSense]
        
        Number of packages to be installed: 10
        Number of packages to be upgraded: 55
        
        The process will require 380 MiB more space.
        

        Does this suggest a course of action? By the way, I updated a second Netgate 1100 (my own) today, as well, and had no problems. If anything, mine uses more resources (installed packages, configurations, etc.).

        1 Reply Last reply Reply Quote 0
        • D
          DominikHoffmann
          last edited by Nov 7, 2023, 6:03 AM

          A second Netgate 1100 is exhibiting the same symptoms as the one that prompted me to start this thread:

          Screenshot 2023-11-07 at 12.59.23 AM.png

          and

          Screenshot 2023-11-07 at 12.59.50 AM.png

          Finally, output from pkg-static upgrade:

          Updating pfSense-core repository catalogue...
          Fetching meta.conf:
          pfSense-core repository is up to date.
          Updating pfSense repository catalogue...
          Fetching meta.conf:
          pfSense repository is up to date.
          All repositories are up to date.
          Checking for upgrades (73 candidates): .......... done
          Processing candidates (73 candidates): .......... done
          Checking integrity... done (0 conflicting)
          The following 83 package(s) will be affected (of 0 checked):
          
          New packages to be INSTALLED:
          	boost-libs: 1.82.0_1 [pfSense]
          	dhcpcd: 10.0.2 [pfSense]
          	dhcpleases6: 0.1_3 [pfSense]
          	gmp: 6.3.0 [pfSense]
          	kea: 2.4.0 [pfSense]
          	log4cplus: 2.1.0 [pfSense]
          	pfSense-composer-deps: 0.1 [pfSense]
          	php82-gmp: 8.2.11 [pfSense]
          	py311-libzfs: 1.1.2023020700 [pfSense]
          	py311-setuptools: 63.1.0_1 [pfSense]
          
          Installed packages to be UPGRADED:
          	bind-tools: 9.18.13 -> 9.18.16 [pfSense]
          	ca_root_nss: 3.89 -> 3.92 [pfSense]
          	curl: 8.0.1 -> 8.4.0 [pfSense]
          	cyrus-sasl: 2.1.28 -> 2.1.28_1 [pfSense]
          	filterlog: 0.1_9 -> 0.1_10 [pfSense]
          	glib: 2.76.1,2 -> 2.76.4,2 [pfSense]
          	icu: 72.1,1 -> 73.2,1 [pfSense]
          	igmpproxy: 0.3_1,1 -> 0.4,1 [pfSense]
          	isc-dhcp44-relay: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
          	isc-dhcp44-server: 4.4.3P1 -> 4.4.3P1_3 [pfSense]
          	libgcrypt: 1.9.4_1 -> 1.10.2 [pfSense]
          	libgpg-error: 1.46 -> 1.47 [pfSense]
          	libnghttp2: 1.52.0 -> 1.55.1_1 [pfSense]
          	libpsl: 0.21.2_2 -> 0.21.2_3 [pfSense]
          	libssh2: 1.10.0_1,3 -> 1.11.0_1,3 [pfSense]
          	libuv: 1.44.2 -> 1.46.0 [pfSense]
          	links: 2.28,1 -> 2.29_1,1 [pfSense]
          	lua-resty-core: 0.1.24 -> 0.1.27 [pfSense]
          	luajit-openresty: 2.1.20230119 -> 2.1.20230410 [pfSense]
          	miniupnpd: 2.2.1_1,1 -> 2.3.3_1,1 [pfSense]
          	mobile-broadband-provider-info: 20221107 -> 20230416 [pfSense]
          	mpd5: 5.9_14 -> 5.9_16 [pfSense]
          	nginx: 1.22.1_5,3 -> 1.24.0_11,3 [pfSense]
          	ntp: 4.2.8p15_5 -> 4.2.8p17_1 [pfSense]
          	openldap26-client: 2.6.4 -> 2.6.6 [pfSense]
          	openvpn: 2.6.2 -> 2.6.5 [pfSense]
          	pcsc-lite: 1.9.9,2 -> 2.0.0,2 [pfSense]
          	perl5: 5.32.1_3 -> 5.34.1_3 [pfSense]
          	pfSense: 23.05.1 -> 23.09 [pfSense]
          	pfSense-default-config-serial: 23.05.1 -> 23.09 [pfSense]
          	pfSense-repo: 23.05.1 -> 23.09 [pfSense]
          	pftop: 0.8_2 -> 0.8_4 [pfSense]
          	php82-bcmath: 8.2.4 -> 8.2.11 [pfSense]
          	php82-bz2: 8.2.4 -> 8.2.11 [pfSense]
          	php82-ctype: 8.2.4 -> 8.2.11 [pfSense]
          	php82-curl: 8.2.4 -> 8.2.11 [pfSense]
          	php82-dom: 8.2.4 -> 8.2.11 [pfSense]
          	php82-filter: 8.2.4 -> 8.2.11 [pfSense]
          	php82-gettext: 8.2.4 -> 8.2.11 [pfSense]
          	php82-intl: 8.2.4_1 -> 8.2.11 [pfSense]
          	php82-ldap: 8.2.4 -> 8.2.11 [pfSense]
          	php82-mbstring: 8.2.4 -> 8.2.11 [pfSense]
          	php82-opcache: 8.2.4 -> 8.2.11 [pfSense]
          	php82-openssl_x509_crl: 1.3_2 -> 1.3_3 [pfSense]
          	php82-pcntl: 8.2.4 -> 8.2.11 [pfSense]
          	php82-pdo: 8.2.4 -> 8.2.11 [pfSense]
          	php82-pdo_sqlite: 8.2.4 -> 8.2.11 [pfSense]
          	php82-pear-Mail: 1.4.1,1 -> 1.5.0,1 [pfSense]
          	php82-posix: 8.2.4 -> 8.2.11 [pfSense]
          	php82-readline: 8.2.4 -> 8.2.11 [pfSense]
          	php82-session: 8.2.4 -> 8.2.11 [pfSense]
          	php82-shmop: 8.2.4 -> 8.2.11 [pfSense]
          	php82-simplexml: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sockets: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sqlite3: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sysvmsg: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sysvsem: 8.2.4 -> 8.2.11 [pfSense]
          	php82-sysvshm: 8.2.4 -> 8.2.11 [pfSense]
          	php82-tokenizer: 8.2.4 -> 8.2.11 [pfSense]
          	php82-xml: 8.2.4 -> 8.2.11 [pfSense]
          	php82-xmlreader: 8.2.4 -> 8.2.11 [pfSense]
          	php82-xmlwriter: 8.2.4 -> 8.2.11 [pfSense]
          	py39-setuptools: 63.1.0 -> 63.1.0_1 [pfSense]
          	python311: 3.11.2_2 -> 3.11.4 [pfSense]
          	python39: 3.9.16_2 -> 3.9.17 [pfSense]
          	smartmontools: 7.3 -> 7.4 [pfSense]
          	sqlite3: 3.41.0_1,1 -> 3.42.0,1 [pfSense]
          	strongswan: 5.9.10_2 -> 5.9.11_1 [pfSense]
          	uclcmd: 0.1_3 -> 0.2.20211204 [pfSense]
          	unbound: 1.17.1_3 -> 1.18.0 [pfSense]
          	voucher: 0.1_2 -> 0.1_3 [pfSense]
          	zstd: 1.5.4_1 -> 1.5.5 [pfSense]
          
          Installed packages to be REINSTALLED:
          	rrdtool-1.8.0_2 [pfSense] (direct dependency changed: perl5)
          
          Number of packages to be installed: 10
          Number of packages to be upgraded: 72
          Number of packages to be reinstalled: 1
          
          The process will require 386 MiB more space.
          
          1 Reply Last reply Reply Quote 0
          • S
            stephenw10 Netgate Administrator
            last edited by Nov 7, 2023, 1:42 PM

            Yes, I'm not sure why they would both have failed to upgrade those pkgs.

            You could check the upgrade logs in /conf to see if there's a common error.

            The base 23.09 install has run already and completed, I assume it rebooted there?

            But yes installing those packages is what I would try next.

            Steve

            D 2 Replies Last reply Nov 7, 2023, 2:35 PM Reply Quote 1
            • D
              DominikHoffmann @stephenw10
              last edited by Nov 7, 2023, 2:35 PM

              @stephenw10

              Following your suggestion, /conf/upgrade_log.txt only contains

              >>> Updating repositories metadata... done.
              23.09 version of pfSense is available
              

              The other files there are

              acb/
              backup/
              config.xml
              copyright
              dyndns_wandyndns'********'0.cache
              enableserial_force
              lastpfSbackup.txt
              pkg_log_pfSense-pkg-Avahi.txt
              pkg_log_pfSense-pkg-Cron.txt
              pkg_log_pfSense-pkg-Notes.txt
              pkg_log_pfSense-pkg-WireGuard.txt
              pkg_log_pfSense-pkg-aws-wizard.txt
              pkg_log_pfSense-pkg-ipsec-profile-wizard.txt
              pkg_log_pfSense-pkg-openvpn-client-export.txt
              rules.debug.old
              syslog_default_uncompressed
              upgrade_log.txt
              

              None of the others look like they would contain relevant information.

              As for updating packages individually, I am not that familiar with FreeBSD. What are the commands for packages that need to be installed from scratch and those for updating packages? Can those commands all be issued from Diagnostics → Command Prompt → Execute Shell Command?

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Nov 7, 2023, 2:52 PM

                Hmm, I guess it never completed the upgrade and wrote out the log then. I'd expect to see upgrade_log.latest.txt there.

                I would want to run any pkg upgrade command from a real command line, via SSH, not from the GUI. Otherwise you cannot interrupt the command or see what's happening whilst it's running.

                When you run pkg-static upgrade it should upgrade any installed packages for which newer versions are available. And it will pull in any new dependencies.

                You can also force reinstall all packages as a last resort:
                https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#forced-pkg-reinstall

                Steve

                D 1 Reply Last reply Nov 7, 2023, 3:15 PM Reply Quote 1
                • D
                  DominikHoffmann @stephenw10
                  last edited by DominikHoffmann Nov 7, 2023, 3:26 PM Nov 7, 2023, 3:15 PM

                  @stephenw10

                  I don’t have physical access nor ssh access to the real command line, the latter presumably, because sshd is in limbo, somehow.

                  I will try pkg-static upgrade from Diagnostics → Command Prompt → Execute Shell Command.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Nov 7, 2023, 3:30 PM

                    You will need to use pkg-static upgrade -y at the gui command prompt because it's non-interactive.

                    Do you know if it rebooted after the initial failed upgrade?

                    D 1 Reply Last reply Nov 7, 2023, 3:34 PM Reply Quote 0
                    • D
                      DominikHoffmann @stephenw10
                      last edited by Nov 7, 2023, 3:33 PM

                      @stephenw10

                      The output of pkg-static upgrade contains the line The process will require 386 MiB more space. Does that point to the source of the problem?

                      S 1 Reply Last reply Nov 7, 2023, 3:56 PM Reply Quote 0
                      • D
                        DominikHoffmann @stephenw10
                        last edited by DominikHoffmann Nov 7, 2023, 3:55 PM Nov 7, 2023, 3:34 PM

                        @stephenw10

                        I am not entirely sure that it rebooted. I have notifications via email enabled on the system, and received the notification that the system was going to go down for the update. However, I never did receive the notification that the reboot was complete.

                        I just tried rebooting it from Diagnostics → Reboot. After that, when I got the WebConfigurator login prompt again, I looked at the uptime: 21:24 h. It did not reboot.

                        I think, I need to get physical access and reboot the unit from the console.

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator @DominikHoffmann
                          last edited by Nov 7, 2023, 3:56 PM

                          @DominikHoffmann said in PHP errors after upgrade to 23.09: "libicuio.so.72" not found:

                          The output of pkg-static upgrade contains the line The process will require 386 MiB more space. Does that point to the source of the problem?

                          No, that's just telling you how much additional space it will require.

                          Check the uptime on the dashboard. That will tell you when it last rebooted.

                          It's possible it simply never rebooted after the first part of the upgrade. There's probably a reason for that though if it's the case.

                          Is it running ZFS? If so you can always roll back but that requires some local access.

                          D 1 Reply Last reply Nov 7, 2023, 3:58 PM Reply Quote 1
                          • D
                            DominikHoffmann @stephenw10
                            last edited by Nov 7, 2023, 3:58 PM

                            @stephenw10 Yes, it is running ZFS.

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Nov 7, 2023, 4:58 PM

                              What about the uptime? Does it look like it rebooted?

                              1 Reply Last reply Reply Quote 0
                              • D
                                DominikHoffmann
                                last edited by Nov 7, 2023, 5:00 PM

                                Doing pkg-static upgrade -y at Diagnostics → Command Prompt → Execute Shell Command updated the packages correctly. I then forced a reboot at Diagnostics → Reboot. Uptime is now in the minutes range. This seems to have worked. Making an ssh connection to the router works, too. It looks like all is good.

                                1 Reply Last reply Reply Quote 1
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Nov 7, 2023, 5:05 PM

                                  Ah, excellent! 👍

                                  D 1 Reply Last reply Nov 7, 2023, 5:15 PM Reply Quote 0
                                  • D
                                    DominikHoffmann @stephenw10
                                    last edited by Nov 7, 2023, 5:15 PM

                                    @stephenw10 Thanks so much, Stephen, for your excellent help!

                                    1 Reply Last reply Reply Quote 1
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