Netgate SG-2440 No Activity & Powers Off Automatically
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I have a legacy Netgate SG-2440 appliance that just stopped working one day. It is long since off warranty and support, but I hope I can revive it somehow.
The device is not functional in any way other than I can power it on and the status light indicators all work. However, after plugging in power, it automatically powers down on its own after 5 minutes. This time is consistent following several tests to validate. There is no output to a serial console connection, so I have no way to see what's going on under the hood with the boot process. The LAN port does show activity when plugging in a laptop, but that's about it as there is no way to access the admin interface.
It uses an AC power adapter model A2-50S12R-Y, but seems to be working fine, but I do not have an alternative adapter to test with in case power is somehow related to this problem.
I am assuming this is a system board problem, but do not see any obvious issues with it.
I would appreciate any experience, insight, or guidance to troubleshoot further and determine root cause.
Best regards,
Michael -
What colour(s) does the status LED show?
If it never turns green it's almost certainly a hardware issue and cannot be corrected without replacing the board unfortunately.
Steve
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Thanks for your reply, Steve. The status light is red, and never turns green. It looks like I need to hunt down a replacement board. It is unlikely that will be possible, or even a cost-effective endeavor which is indeed unfortunate.
I appreciate the advice.
Best regards,
Michael -
Unfortunately that's probably true. You could contact our sales and see if they have any repair boards remaining. However at this point the cost of that vs a newer device is unlikely to be viable IMO.
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That's a great idea! I may just get lucky with a spare board laying around with a last-ditch-effort on this.
Much appreciated, Steve!
Best regards,
Michael
