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Random monitoring data loss on Netgate 1537

Scheduled Pinned Locked Moved General pfSense Questions
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  • G
    gabeqc
    last edited by Feb 14, 2024, 2:23 PM

    My monitoring graphs will randomly stop working so I get periods with data holes. The firewall itself is running just fine, but all monitoring data in 0.
    Here is an example of the processes monitoring graph for the last week:

    MonitoringCapture.PNG

    Any idea what causes this and how to fix it?

    F 1 Reply Last reply Feb 16, 2024, 1:31 PM Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Feb 14, 2024, 2:28 PM

      Are you using RAM disks? Did the firewall reboot at those times?

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      • G
        gabeqc
        last edited by Feb 14, 2024, 2:41 PM

        I am not using RAM disks and the firewall was not rebooted.
        Current uptime is over 25 days. I updated to 23.09.1-RELEASE then.
        I had that issue with the previous version as well (22.05-RELEASE).

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        • S
          stephenw10 Netgate Administrator
          last edited by Feb 14, 2024, 3:16 PM

          So it shows no data in those gaps. Does it show no data on any of the graphs?

          The data is updated periodically by the updaterrd script. If that is stopped for some reason you would get gaps in the data until it's restarted. Is there anything logged in the system logs at the point it stops recording data?

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          • G
            gabeqc
            last edited by Feb 14, 2024, 4:59 PM

            I don't see anything out of the ordinary. I did modify limiters and the XMLRPC sync followed successfully.
            But I do that very often so if that was linked id expect many more holes.

            Also I just noticed that every graph looses data at the same time but not the temp sensor graph.
            Its still dropping some data, but not at the same time as other graphs. The graphs all come back up without me doing anything deliberate to restore them.
            MonitoringCapture04.PNG
            MonitoringCapture03.PNG

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            • S
              stephenw10 Netgate Administrator
              last edited by Feb 14, 2024, 5:06 PM

              That thermal graph is from Jan 19th. Are you sure that's still logging at all? If some sensors were added or removed you may need to reset the thermal data so it starts pulling only current sensors.

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              • G
                gabeqc
                last edited by Feb 14, 2024, 6:51 PM

                Thanks for the help.
                I will try that in two days when I don't have hundreds of users in the building.

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                • S
                  stephenw10 Netgate Administrator
                  last edited by Feb 14, 2024, 7:47 PM

                  You should be able to just remove the system-sensors.rrd file from /var/db/rrd then resave the rrd settings to restart the process.

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                  • F
                    fireodo @gabeqc
                    last edited by Feb 16, 2024, 1:31 PM

                    @gabeqc said in Random monitoring data loss on Netgate 1537:

                    My monitoring graphs will randomly stop working

                    May I kindly ask (just for my curiosity) if you use the english GUI on your pfsense or a translated one?

                    Thanks

                    Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                    SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                    pfsense 2.7.2 CE
                    Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

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